Customer Service Data Entry

Brandee Frazier

Summary of Knowledge And Experiences

A goal-oriented team player with a history of showing initiative; meeting all deadlines and ensuring the quality of work. Ambitious and efficient; driving production and overcoming obstacles. Actively listens and leads by example; as well as.

Community organizer Duplication tech /Microsoft suite

10 key operator / 50 wpm typist 10,000kps data entry clerk

Positions Held

2017-2017 customer service sale rep

Lowes home improvement

Temporary floor sales rep. for the outdoor power equipment department, data entry of new customers and sales, follow up to ensure customer orders are fulfilled.

2012 to 2012 Data entry

Wal-Mart/Sams club warehouse

Data entry of all trucks picking up and delivery of loads, front desk night receptionist, fax,email or call stores to ensure delivery of products, file completed orders, also fill orders for special outbound trucks

2008 to 2010 site supervisor/secretary

Michuda Construction

Daily logs to be recorded and imputed into database system, monitor all daily activities with reports given to project manager and superintendent, make weekly schedules for on-site employees, set up and relocate sites for project start and completion. Secure sites after hours, working as security supervisor also on call for nights and weekend when superintendent was unavailable. Inspect, compile orders for inbound or outbound shipment for contractors and owners. Work as liaison between owners, contractors and GC. Giving, weekly update meetings of completion and also ensure all employees follow rules and regulations set by owners and GC.

2004-2006 Customer Service Rep.

Teleperformance USA

Inbound phone operator for Sears credit card activation center, also helpline operator for FEMA with this position we had to be compassionate and understand of peoples circumstances by directing them to necessary city services and setting up appointments for a FEMA rep to review their claim.

1996-2007 Job Placement Director/instructor/ (sub contractor)

Williams Youth Services, Inc.

Responsibilities varied based on the needs of the organization; as a sub contractor for WYS I was utilized for many services, winning many awards for my achievements. Youth coordinator, starting many students into their own micro business. Placement director of over 2000 1st time potential job seekers with a placement rate of 85%. Also starting the first ever youth temp service. Set up and training of new scattered sites for various organizations. Teaching and training high school students job skills, also implementing the same for the 1st welfare to work pilot program. Overseeing community hiring for the new Solider Field, and the Pubic Building Commission MBE/WBE compliance for various sites. Held and hosted public forums for various causes within the communities worked with the 1st CAPS youth program.

199*-****-**** to pres. Temp Agent

Work with different temp agencies within downtown Chicago and hospitals for short and long term assignments doing: mass mailings, switchboard operator, data entry, customer service rep., copy room clerk and new condo showroom girl also front desk receptionist, medical records filing, sort and coping patient chart. Recently working as a; Food Sanitation worker, factory line operator (plastic injection molding, assembly line and cold temp food processor).

1994-1995 Data entry clerk

ABC

10 key data entry clerk for the city of Chicago imputing traffic and parking tickets also input shopping coupons for various grocery stores.

1990-1993 Special needs facilitator

Malcolm X College

Work with developmental challenged students to help insure their completion of class work. Assist director in recruitment of new students letting them understand that they could still go to college regardless of their challenges. Daily data entry of all services rendered by employees. Creation of brochures for college and community fairs for the recruitment of new students at the fairs. Working independently to maintain the office while the director was away at other locations also coordinating schedules for new recruits and employees.

Education

2008-2010, Construction management, Colorado Tech

2006-2008 Business management, Kennedy king college

2001-2003 Community organizing, lugena hope burns center (alumni member)

8426 S Muskegon References 773-***-****

Chicago, IL 60617 upon request *********@*****.***

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