Elizabeth A viles

215-***-**** ac329d@r.postjobfree.com

Objective

Hardworking s elf-starter s eeks a p osition i n w hich I m ay u tilize m y s kills a nd w ork e xperience a s a n e ffective c ontribution t o b usiness o perations. Skills

Bilingual ( English a nd S panish) Self-starter

Dedicated t eam p layer Highly d eveloped i nterpersonal s kills

Ability t o m ultitask Excellent c ustomer s ervice s kills Employment E xperience

Bayview L oan S ervicing, L LC F t W ashington, P A 0 8/2016 – P resent Post-Closing F HA/VA

● Receive, o rganize a nd m aintain c ompleted c losing p ackages w hile f ollowing t he p roper p rocedures f or s ecuring s ensitive d ata

Assists w ith m ortgage l oan c losing p rocess b y r eviewing l oan d ocuments f or c ompliance

Obtains m issing i nformation, p repares f iles, a nd p rovides s upport t o i nternal a nd e xternal c ustomers.

Prepare a ll c losing p ackages t o b e s hipped t o r ecord m anagement c ompany Bayview L oan S ervicing, L LC F t W ashington, P A 0 4/2016 – 0 8/2016 FC S ales C oordinator

Uploads t o d esktop t he H AMP C ertification F orm o r i ts c ontents t o t he f oreclosure a ttorney/trustee i n w riting n o s ooner t han s even ( 7) business d ays p rior t o t he s cheduled f oreclosure s ale d ate o r a ny e xtensions o f t hat s ale d ate.

Confirms w ith t he f oreclosure a ttorney/trustee t hat t hey h ave r eceived t he H AMP c ertification f orm..

Ensures t hat t he H AMP C ertification F orm i s s tored i n P aperVision o r a nother l ocation t hat c an b e a ccessed b y s ervicing p ersonnel.

Pull a nd o r v iew a M ilitary S tatus R eport f rom t he D epartment o f D efense M anpower D ata c enter. Primark R etail S tore K ing o f P russia, P A 1 2/2015 – S easonal Retail S tock C lerk

Welcome c ustomers b y g reeting t hem a nd o ffering t hem a ssistance

Help c ustomer m ake s elections b y p roviding i nformation o n p roducts. Cenlar F SB – E wing, N J 0 9/2013 – 0 4/2015 Government A nalyst F HA/ V A

Identified a nd o versaw t he n eed a nd p rocessing o f b illing b ack a ttorneys a nd v endors f or l osses i ncurred b y c ompany.

Monitored, r eviewed, a nalyzed, a nd e valuated d elinquent g overnment p ortfolio, f rom d ate o f d efault t hrough f inal l oss a nalysis.

Took a ction t o m eet g overnment t imeframes ( i.e.1st l egal, c onveyance, f ollow-up, e scalations, c lient n otices).

Assisted i n t he p reparation o f f iles f or t he a nnual H UD a udit. Ocwen M ortgage L LC – H orsham, P A 0 7/2006 – 0 9/2013 Analysis S pecialist – F HA/VA

Managed a nd p rocessed a f ull p ortfolio o f i nvestor i nsured f oreclosed p roperties f or t itle t ransfer a nd m onetary r eimbursement.

Monitored t he s tatus o f e victions, p roperty p reservation, a nd p ayment o f i nsurance/taxes.

Consolidated i nvoices, h andled l oan d ates, a nd m iscellaneous d ocumentation r elated t o f ees a nd c osts.

Used s oftware s uch a s M ortgageServ, E xcelis, P 260/Yardi. F NMA M anagement N etwork, D oc T rack, I clear a nd I mage W eb. GMAC M ortgage I nc. – H orsham, P A 0 6/2004 – 0 7/2006 Post-Sale C laim S pecialist – F NMA M I’s

Processed a nd c ollected f oreclosure i nformation t o p rocess c laims t o F NMA f or f ee/expense c ost r eimbursements.

Placed c alls t o a ttorneys a nd b rokers t o o btain p ertinent i nformation.

Resolved a nd c leared a ll p re/post-existing c onditions i n o btaining c lear m arketable t itles.

Used s oftware s uch a s M ortgageServ, E xcelis, P 260/Yardi. F NMA M anagement N etwork, D oc T rack, I clear a nd I mage W eb. Education

Community C ollege o f P hiladelphia, P A

Real E state D iploma

Edison H igh S chool – P hiladelphia, P A

High S chool D iploma R eceived

Referral u pon r equest