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Customer Service Data Entry

Altamonte Springs, Florida, United States
January 18, 2018

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Amber A. Diaz, RPT*****

*** ********* ****. ********* *******, FL 32714 321-***-****

Skills Profile:

Registered Pharmacy Technician- RPT65525

Excellent communication and customer service skills

Knowledgeable in Pharmacology, Medical Terminology, and Data Entry

Proficient in Visual Super Script and Microsoft Office Suite, types 45 wpm

OSHA, HIPAA, and CPR certified

Education and Training:

Everest University, Orlando, FL

Pharmacy Technician, Diploma with Honors February 2016

GPA: 3.83, President’s List

Hair Benders Academy

Cosmetology October 2017 – Current

Relevant Coursework

Compounding and Unit Dosing

Reconstituting Vials

Preparing IV Medications

Pharmaceutical Calculations

Patient Profile, Medication Orders

IV Fusion Therapy

Drug Stocking and Administration

Chemotherapy Drugs

Externship Experience:

US Healthlink, Orlando, FL December 2015 – February 2016

Pharmacy Technician Extern (completed 200 hours)

Processed mail order prescriptions, filled, labeled, and dispensed medications

Transferred scripts to other pharmacies, performed data entry for new orders

Corresponded with credit card companies regarding payment

Verified insurance through DEXCOM

Work History Experience:

Macy’s, Altamonte Springs, FL September 2016 – Current

Merchandising Lead

Sort clothing

Signing, processing and markdowns

Unload delivery truck

Manage merchandising area to optimize selling space and maximize selling potential

Supervise coordinate, and allocate resources for store activities

Create, recommend, and implement ideas to help store reach all goals and objectives

Goodwill, Casselberry/Longwood,FL April 2016 – May 2016

Sorted merchandise and clothing

Removed clothing from shelves for restocking

Stocked clothing and merchandise

Maintained dressing rooms

116th Block Association, Non-profit Organization, Manhattan, NY Nov 2011 – Jan 2012

Customer Service, Flyer Distributor

Recruited new clients through marketing

Distributed flyers throughout the community

Data contributor, maintained reports and logs regarding client participation

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