Customer Service Data Entry

Natalia V. Drinkwater

***** ***** *** *

Largo, Fl 33778

Phone: 727-***-****

**********@*****.***

Objective

To further my skills within a professional international company Ability Summary

I am a hard worker who can work within a team or individually, motivated to succeed at any level of responsibility.

Employment History

A chieve C redit U nion

Mortgage F ile C lerk

01/ 2 016 – 0 3/ 2 016

Dunedin B ranch

● On base computer software

● CRM computer software

● FSP computer software

● Mortgage service

24- 7 I n t ouch

Customer S ervice

11/ 2 015 – 1 2/ 2 015

Largo, F L

● Data entry for a wine club.

● Answering inbound calls

● Entering or placing wine orders for the clients. Alliance w orkforce

Payroll A ssistance

01/ 2 015- 0 9/ 2 015

Clearwater, F L

● Handling employees timecards

● Data inputting- pay rates, comp codes, work hour’s, etc.

● Processing child support, bonuses, holiday pay

● Authorizing the cashing of check’s

● Employment verifications

● Calculating net checks

NHS P ayroll A ssistance

09/ 2 010 - 0 1/ 2 012 Brook Street A gency Southampton, United Kingdom

● Dealing with data inputting pay slips

● Change of client confidential information

● Phone enquiries

Office A dministrator

01/ 2 007 - 0 2/ 2 010 Skandia Southampton, United Kingdom

● Letter templates

● Data entry

● Taking minutes of meetings

● Filing

Bank C lerk

01/ 2 006 - 1 0/ 2 006 Hays R ecruitment A gency Southampton, United Kingdom

● Customer service

Sales A dvisor

12/ 2 005 - 1 2/ 2 005 Bay Trading Southampton, Southampton, FL

● Provided excellent customer service

● Handled customers queries and complaints

● Operated tills

● Handled cash and credit cards

● Stock taking

● Handled deliveries

Retail A ssistance

08/ 2 001 - 0 8/ 2 005 Primark Southampton, United Kingdom

● Customer Service

● Operated tills

● Handled customers complaints

● Stock replenishment

● Promoting special offers

● Stock tack

Education and Training

Issuing Institution Location Qualification Course of Study Cantell Secondary

School

Southampton,

UK

High School Equivalency Diploma General High School Curriculum

Southampton City

College

Southampton,

UK

3 Years of College or a Technical

or Vocational School

Public Services

Additional Information

Skilled in Computer (Microsoft Office, Excel, Power point) Professional r eference’s

Victoria Prast A chieva 727-***-****

Arlene Brancaccio A chieva 727-***-****

Contact this candidate