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Techncial Account Mangement, Sales Engineer. Analyst

Location:
Matthews, North Carolina, United States
Posted:
January 18, 2018

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Resume:

JEFFREY D. BARBIERI

862-***-**** ac325u@r.postjobfree.com

**** ******* *** **** #***, Matthews, NC 28105

PROFESSIONAL EXPERIENCE

Experienced Network Security Professional specialized in Cyber Security Forensics, Malware detection and remediation, reverse engineering, forensic investigation and web security. Licensed as a Computer Forensic Examiner (CFE), Computer Hacking Forensic Investigator (CHFE) and Board Certified Cyber Intelligence (CCII). Keen business sense, leading cross-functional teams through all phases of the project life cycle, and maintaining strong vendor relationships. Possesses industry certifications in networking, security, and forensics technologies. Written, implemented and executed security training courses. Trained various government groups, including Federal Bureau of Investigations, Department of Defense, and Secret Service on Hacking Techniques.

BlackStratus – Piscataway, NJ 2015-2017

DIRECTOR OF TECHNICAL ACCOUNT MANAGEMENT \ SECURITY

Design and implement security solutions to customers using the BlackStratus suite of products - Cyber Security/Information Security SIEM experience

Effectively train and manage team of both entry level and experienced technical account managers

Assist the Sales team technically with new sales opportunities (Sales Engineer). Identify IT Security controls related to a number of regulatory frameworks such as PCI, SOX, HIPPA and Cybersecurity Framework.

Regularly meet with Enterprise level customers and Federal Government accounts to ensure product satisfaction and determine additional customer needs including training.

Customize BlackStratus software products to customer’s security policy and environment. Determines systems specifications, input/output processes and working parameters for hardware/software compatibility.

Atrion – Branchburg NJ 2011 – 2015

Security Consultant / Sales Engineer and Trainer

Covering accounts for FireEye appliances (NX, EX, FX, AX, CMS, HX). Certified FireEye Instructor teaching multi-day security courses. Covering additional accounts that include, RSA Envision, Netwitness and Security Analytics. Bluecoat Packetshaper, Riverbed, Exinda, Boldon James Data Classification, Splunk, Fortinet Advanced Threat Protection throughout NYC, NJ and Pa. Using Forensics Tools Encase V5 and FTK.

Responsible for product selection, designing, building, testing, implementing, the infrastructure in accordance with security policies. Work with Vendors and Sales team to fast track business development for new opportunities. Oversee complete sales process from design, BoM, SOW, SLA’s and implementation. Conduct periodical reviews with Vendors, attend Partner technical trainings and boot camps to maintain up to date product knowledge Certifications. Establish and maintain relationships with Partner Channel managers, SE’s and support to understand business needs.

Experience designing and implementing Security Solutions through to operation that addresses the potential risks involved in the environment as well as in-depth security control specifications documented.

Metem Corporation – Parsippany, NJ 2002 – 2011

System Administrator

Provide internal support and troubleshooting for 125 staff members in four locations. Purchase and install servers, desktops and laptops for both front and back end. Maintain MS Exchange server, Solomon / White Plains financial server and Pro-E Engineering server. Implement Smart Board video conferencing for NJ and Pa offices.

Daily management of backup routines for corporate environment with Veritas Backup Exec 8.5. Administer VPN server on trusted domain infrastructure.

Create and maintain all network / system documentation regarding problems, change control, and new installations. Performed site analysis, and disaster recovery documentation. Established and maintained third-party / vendor relationships. On Call 24/7 for all needs.

Monarch Luggage, – New York, NY 2001 – 2002

System Administrator

Provided internal support and troubleshooting for 45 staff members. Activities included software support on various platform’s that include Windows and MAC. Responsible for reviewing all helpdesk calls to ensure accuracy, posting calls using Remedy and Track-It. Manage the help desk, and system administrators in New York, and Chicago. Maintain hardware inventory, email systems, and Citrix Server. Install hardware including MS Exchange server, Citrix server, NT server and upgrade MS SQL. Train end users on VPN access.

Actinic Software

Technical Support Manager – East Brunswick, NJ 1998-2001

Test company Ecommerce software on various platforms that include, NT 4.0, Unix / Linux (Mandrake, Solaris and RedHat) Mac’s and VM’s. Support Ecommerce application debugging HTML, CGI/PERL and networking configurations for approximately 3,000 customers. Catered to a diverse set of businesses including financial services, technology, and non-profit clients.

Hired and trained technical support team. Monitor all helpdesk calls to ensure completeness, timeliness and accuracy of solutions.

Managed Exchange server and end users Win 98, 2000 and NT workstations. Responsible for network infrastructure. Installing Cisco PIX Firewall, switch and patch panel.

Assist Web Developers and ISP’s on server configurations that include setting permissions and installing PERL, creating FPT accounts, creating environmental variables and working on Windows Registries.

EDUCATION & CERTIFICATION

Information Security Institute: Computer Forensic Examiner (CFE)

Information Security Institute: Computer Hacking Forensic Investigator (CFHI)

McAfee Institute: Board Certified Cyber Intelligence Investigator (CCII)

EC-Council: Certified Secure Computer User (CSCU)

Access Data (ACE) FTK, EnCase, Splunk, Rapid 7

FireEye: Certified FireEye Training Instructor, FireEye Certifications include, NX, EX, FX, AX, CMS and HX Endpoint Security.

RSA: Certified Net Witness and Security Analytics

Additional Certifications include: Nimble Storage, Juniper, Pulse Secure, Boldon James Data Classification, Bluecoat PacketShaper

Education: The Chubb Institute, Parsippany, NJ

Computer Operations: OS/VS1, VSE/SP, VM/SP, POWER, CMS/XEDIT, IBM4341 Mainframe, Hardware and Peripherals, Console Commands, JCL, JECL, JES2, Data Processing Concepts and Standard Computer Room Operating Procedures. Linux, Unix, HTML, Python, VB. PERL/CGI, Ruby and RBase.

ACHIVEMENTS AND AWARDS

United States Army: 1985 – 1993: Military Transportation Operator, Heavy Equipment Operator –

Honorable Discharge

Author: Let’s Find You (2009) NJ Male Author of the Year Award, F.R.O.G. (2010), Viola Fields of Flowers (2011), Crossover (2017)

Radio: Fox News, NY (Series: Cyber-IN-Security)

Monthly Internet Security call in radio show (Chambers of Commerce)

Toastmasters: President: Speakers Corner earned Competent Communicator, Competent Leader and Advanced Leader Bronze, and Area Governor

Memberships: InfraGard, High Technology Crime Investigation Association, EC-Council

Keynote Speaker: University of Pennsylvania (Computer Forensic & Hacking Techniques).

Keynote Speaker: Network Instrument, The Five Phases of Hacking.

Produce Webinars on Internet Security that include: Internet Security Awareness Training, Hacking Techniques, The Five Phases of Hacking, Social Engineering and Foot Printing.



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