Quality Engineer Product Development

MICHAEL E BENNETT

PHONE 262-***-**** • E-MAIL: *******.*.*******.****@*****.***

Summary

Quality professional with over 23 years of experience in all phases of quality manufacturing. My combination of skills and education allow me to excel as a Quality Professional. My training as a Six Sigma Black Belt, experience working with customers, suppliers, and leadership on many continuous improvement projects make me a great fit for Quality Engineering and Quality Management positions.

Skills

Team leader for product improvement, design for cost, supplier sourcing, lean manufacturing, product quality, and supplier improvement projects with a track record of success

Key contributor on product development teams using APQP tools

Institute of Industrial Engineers Certified Six Sigma Black Belt since Dec 2009

Proficient in CAPA management, leading corrective action teams, and root cause analysis training

Worked in all areas of quality including supplier management, manufacturing, customer support, continuous improvement, product development, inspection plan development to IPC requirements, and ISO system implementation

Very proficient in Excel (including macro development), Minitab, Word, PowerPoint, and Project

Certified as an ISO 9001 internal auditor and performed supplier audits to ISO 13485, ISO 9001, and TS16949 requirements

5 years of supervisory experience in a retail environment and 2 years in a technical environment along with multiple leadership roles on project teams

Professional Experience

March 2015 – Present Shaw Development Bonita Springs, FL

Supplier Quality Engineer

Developed an automated supplier scorecard system to track supplier performance without adding manual data input

Developed a new team member training matrix and automated creation of training plans for new employees or employees changing positions

Qualified suppliers by using on-site audits, component reviews, and incoming product sampling

Primary contact for supplier corrective actions to insure proper resolution and on time closure

Reviewed tolerances and accuracy of new drawings and engineering changes of existing parts

Trained engineering staff on Minitab for performing statistical analysis

Revised Supplier Quality Requirements Manual to update requirements and create supplier partnerships

Performed internal audits to ISO 9001

April 2014 – March 2015 Harmar Mobility Sarasota, FL

Quality Engineer (Stairlifts and Mobility Solutions)

Performed internal audits to ISO 13485 and FDA requirements for class II medical devices

Developed a CAPA process to insure proper identification, containment, root cause analysis, implementation, and verification

Trained design team on DFMEA

Developed a supplier quality management system

Work with technical services and design to address customer warranty claims

Evaluate customer returns and develop corrective actions

Lead Six Sigma projects for quality improvement

Set up a calibration system for ISO compliance

Review of drawings for proper GD&T and tolerances for assembly

Sept 2001 – April 2014 Synerject LLC (BRP- previous owner) Delavan, WI

Quality Engineer / Supplier Quality Engineer / CI Project Team Leader (Manufacturing of Electronic Assemblies and Fuel Injection Systems)

Improved fuel injector first pass yield from <60% to >90% and realized ~$400,000 cost improvement on a project target of $350,000

Created an automated component changeover process and reduced labor from 4 man hours to 30 minutes while improving accuracy

Lead corrective action teams for customer, internal, and supplier issues

Lead automotive style PFMEA, control plan, and developed inspection plans for new and existing products to IPC requirements

Develop and qualify new suppliers to insure incoming component quality requirements are met

Key person for statistical analysis of manufacturing processes and customer warranty claims

Evaluated customer warranty returns and developed corrective action responses

Developed Poka-Yoke systems for internal and supplier issues

Assemble PPAP and project documents for customer review

Programming of CMM, Optical Gaging, and Talyrond systems

Frequent travel to China, Taiwan, Korea, Mexico, Canada, Italy, Germany, etc. to train colleagues, collaborate on projects, and train suppliers in quality tools

May 2000 – Jan 2002 Aerotek (Ethicon) Lake Geneva, WI

Quality Inspector / Medical Components

Certified for inspection of medical components

Resolved quality issues with metal stampings and progressive die stampings

Trained staff from other facilities on component inspections

Oct 1994 – Apr 2000 J&L Fiber Services Waukesha, WI

Quality Technician

Automated furnace chemistry adjustment calculation to reduce errors and allow operators to perform testing

Managed the metal testing lab to insure proper chemistry of outgoing product

Performed product improvement projects

Calibrated hand inspection tools to NIST standards

Aug 1985 – Sep 1994 Steins Garden Center Waukesha, WI

Supervisor / Lot Foreman

Supervision of 5-15 employees in a retail setting

Responsible to secure cash registers and close the store 2 nights per week

Resolved customer issues

Education

2006 – 2010 Waukesha County Technical College (part time)

BS - Electrical Engineering (50% complete)

1998 – 2004 Milwaukee School of Engineering (part time)

BS - Mechanical Engineering (50% complete)

1986 – 1987 University of Wisconsin – Madison (full time)

Physics and general education classes

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