Analyst, Business Development, Certified Salesforce Administrator
Resume:
Yasmeen Hazarika
*** ********** ****, ****** ****, New Jersey 07310 M: 551-***-****
***************@*****.***
I am a motivated professional with over five years of experience in software industry, I have proven expertise in data analysis, social media marketing and business development. I became a Certified Salesforce Administrator in 2017 and have worked in Salesforce.com in different work settings. Additionally, my interest and knowledge in statistics, visualization tools, data modeling, SQL and languages such as Python will positively contribute to organizational growth.
• Certified Salesforce Administrator• Sales operation • Data Analysis •Marketing Campaigns • Lead Generation •Inside Sales
• Sales training • Strategic planning •SQL • Tableau• Hubspot
Certifications:
Salesforce Certified Administrator (License 17725493)
Python Data Structures (Coursera)
Programming for Everybody (Coursera)
Summary:
Worked extensively on excel; used pivot tables, lookups and used Macros to automate POS reports
Proficient in Salesforce.com(SFDC): creating workflows, dashboards/reports, custom objects, validation rule. Maintain security including sharing rules and security levels.
Design, create and maintain various profiles and configure the permissions based on the organizational hierarchy
Create page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit page
Design Custom Formula Fields, Field Dependencies and Approval Processes for automated alerts and field updates according to application requirements.
Design and implement various email templates for Auto-Response to customers
Successfully completed data migration and manipulation using Salesforce tools/Data loader
Own and manage multiple operation projects on both an on-going and an ad-hoc basis
Work with Sales management to define and track KPIs
Collaborated with the Marketing and Sales team to analyze their existing system process
Responsible for designing, implementing customized marketing campaign for Financial, Media and Ecommerce companies
Engaging with the C-level as well as with IT managers and Enterprise architects to understand their business challenges and equip them with technical background
Partner with Account Managers and Sales Management to determine strategic approaches for sales and assist on forecasting in Salesforce.
Worked with the operation team in building template for sales training
Proficient in using SQL for developing Tables, Views, User Defined Functions, SQL joins and Query Writing
One of my key strength at work is to quickly speed up on new technologies, techniques, tools or skills
Technology
Certified Salesforce Administrator
MS Office (Word, Excel, PowerPoint)
Python,SQL, MS SQL Servers
Hubspot, Tableau
Work Experience
1. VARONIS, New York Territory Development Representative JULY 2016- DECEMBER 2016
Present Varonis products and services to current and potential clients
Follow up on leads and referrals resulting from field activity, work on RFPs
Provide effective product demos for end-user customers as well as for the resellers
Maintaining the CRM for all the strategic accounts, created reports/dashboards on a weekly and monthly basis demonstrating campaign results and providing optimization recommendations
Used advanced Excel functions to generate spreadsheets and pivot tables
Consulted regularly with IT managers on account status and any technical issues
2. METRICSTREAM, India Senior Associate Inside Sales MAY 2015- DECEMBER 2015
Responsible for generating new opportunities for Governance Risk Compliance within regions like Singapore, Malaysia, Indonesia and Australia
Convert contacts and leads generated by marketing campaigns into sales opportunities, worked on RFPs
Create reports from the marketing campaigns in Salesforce and see the sales progress
Involved in the sales pipeline management, keeping pipeline tracker
Worked with education team and design Salesforce training program
Participate in cross-functional teams that address strategic business issues involving sales operations
Achievements: Within two months in the company, I got the responsibility of a new territory (AUSTRALIA)
3. AKAMAI TECHNOLOGIES, India Account Development Executive APRIL 2013- MAY 2015
Responsible to generate demand for new prospect opportunities and up-sell/cross-sell opportunities for existing strategic customers (North America)
Increase sales pipeline by creating qualified opportunities according to the Budget Authority Need Timeline (BANT) criteria
Responsible for maintaining the functional areas of data management, campaigns, contacts, leads, opportunities, dashboards and reports, and ensuring data integrity throughout Salesforce
Work with Sales management to define and track KPIs
Engaging with the CXO level as well as with IT managers and Enterprise architects to understand their business challenges and equip them with technical background when necessary
Involved in creating on-boarding program for new sales reps
Salesforce training and participate in cross-functional teams that address strategic business issues involving sales operations
Achievements: Won the “H1 SUPERSTAR AWARD FOR HIGHEST EXISTING CUSTOMER DEALS”
4. ZYME SOLUTIONS Pvt. Ltd, India Associate Analyst SEPTEMBER 2009-JUNE 2011
Worked as an Analyst for hi-tech clients like Symantec and Logitech International USA
Involved in services to consolidate and analyze point of sale and inventory information
Written SQL queries to extract data from tables to excel for further analysis
Strong understanding of Supply Chain Data Channel Management
Involved in regular communication with the client to meet their expectations and bringing them complete satisfaction with my work and inputs
Trained and worked in Reconciliation of Channel Data
Achievements: Took up the role of Team lead frequently and within a span of 5 months obtained the honor to be in Event Management Committee of the organization.
Education
MBA in Marketing from Alliance University, India
BE (Electronics and Communication) from Bangalore Institute of Technology, India
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