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Manager Customer Service

Mansfield, Ohio, United States
January 18, 2018

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*** ******** ***** / *********, ** **906

419-***-**** (c) /

May 9, 2017

Mansfield, OHIO

Re: Plant Manager

As a Manufacturing Professional, I have a successful track record of delivering customized solutions. My value has been, and could be for you:


ØBS in Operation Management and Business Administration

.15 Years Manufacturing Leadership

ØLabor selection and development of employees

ØProblem Solving and improved bottlenecks

ØMade hiring and firing decisions

ØInterviewing and Orientations

ØPlanned/Directed over 7 departments. (Assembly, Quality, Maintenance, Safety Team, Screw Machines, Welding, CNC’s)

.Proven History in Top Performance

ØAssigned jobs and planned man hours

ØSet dies and set-up jobs/CNC Machinist

ØManaged 75 people and managed time cards and reviews of employees

ØSafety conscious through daily inspections and visual plant walks.

ØTreasure experience for 2 years

I look forward to speaking with you so you may have a better understanding of my successful record and where we could have open discussions on how I may offer value-added services to you as a Plant Manager. Thank you in advance for your time and consideration.


Wesley Hall

Resume’ Following


117 Glenview Drive / Mansfield, OH 44906

419-***-**** (c) /

Plant Manager


ØCoordinates employee, material and equipment schedules to manufacture required quantities of product within tight deadlines.

ØLeads employees and enforces positive motivational initiatives to achieve corporate safety goals.

ØEnsures high quality product to meet customers’ demands while managing workforce, overtime and equipment maintenance.


Labor Planning

Production Flow

Quality Control

Performance Metrics

Safety Programs

Root Cause Analysis

Scrap Control

Project ManagementProfessional Development

Bachelor of Science / Operation Management - Business Administration

American InterContinental University / 2009

Associate of Arts / Business Administration

American InterContinental University Online / 2008

Certified in Supervisor Training / Wayne College

American InterContinental University Online Alumni Board Member

Technical Knowledge:

Excel- Charts- Format of information and formulas into readable, easily understood documents

PowerPoint- Compiled information and created PowerPoint presentations

Graphs- Developed single-line graphs, Multi-line graphs, Bar graphs

Reports- Compiled/documented APA, Reference, Introduction, Conclusion report information


Plant Manager/: IB Tech/ Bucyrus, OHIO/ March, 2017 - September 1, 2017 - Downsized

Plant Manager 2nd shift, 6 direct reports, 70 indirect reports, Production Reports, Production flow, 5S, Reviews, Budget control.

Production Supervisor/: Timber Tech/ Wilmington, OHIO/ July, 2016 - March, 2017

Supervise 15 associates, Assign jobs, Interviews, JD Edwards, Production Reports, Write-ups, extruders.

Plant Manager/: Milark Industries/Mansfield,OHIO/ March, 2013- November 2015

Manage 45 people, Robotic Welders, Repair Welders, Automotive Parts (Honda), 5 –S, Purchasing, Assembly, Tig Welders, Mig Welders, 2 shifts, Tier 2, Safety Team, Corrective action (5 why's), Inventory, On-time delivery, Training, Company meetings, Forklift operator, Attendance, Write-ups, Reviews, Punch presses, Budget spending, Customer service, destruct tests, First 3 off inspection, Communicate with Engineering.

Production Manager: International American Components/ Huron, OHIO 2011-March,2013 Temporary opportunity - left for full-time opportunity.

20 people paint line, 18 people Assembly line, Union experience, injection molding, Tier 1 (Chevrolet, Chrysler models), Communicate with Engineering.

Truck Driver / Containercraft Inc. / Lexington, OH / 2003 to 2011

Better career

Customer service, deliver product, Semi and box truck, log book, material handler.

Plant Manager / Burner Systems / Mansfield, OH / 1999 - 2002

Company moved to Mexico

§Supervised entire 2nd shift manufacturing operations of 75 labor personnel, and 5 department heads in Assembly, Secondary, Screw-Machines, Saws, Quality Control, Maintenance, and Shipping/Receiving, CNC

§Assign daily production jobs; communicate with other departments (Maintenance, Engineering, Tooling, IT, Production Control, etc.) to ensure quality, cost, delivery, safety and morale,Interviews for company, destruct tests, Communicate with Engineering.

Select Accomplishments:

ØEffectively trained new owner in production process and assembly to ensure smooth transfer of ownership and production to Mexico facility.

ØTeamed with Quality in ISO 9001 implementation; performed audits.

ØReduced scrap from 30% to 5%; increased Quality via random checks and implementing 1st piece inspection.

ØMRP System, Safety/OHSA Conscious

Plant/Production Manager /Progress Industries / Mansfield, OH / 1997 - 1999

§Assign for over 45 MRDD workforces in manufacturing/assembly plant.

§Set up hydraulic presses, tables and stations and performed time studies.

§Purchased material and supplies-Get quotes, Make orders,Work Process Forms

Select Accomplishments:

ØIncreased production/workflow by creating work stations and setting up efficient assembly line.

ØImproved safety and improve Lean manufacturing by moving stations closer together, minimizing repetitive movement.

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