Customer Service Project
Resume:
Alain Greg Dominae P. Asok
APRIL *, 1991
** ******* **** ****, ***********, 6000
ac31v4@r.postjobfree.com
MOBILE #: 090********
OBJECTIVES: TO OBTAIN A POSITION THAT WILL ENABLE ME TO USE MY ORGANIZATIONAL SKILLS, EDUCATIONAL BACKGROUND AND ABILITY TO WORK WELL WITH PEOPLE.
Experience:
A. BRAVISSIMO RESOURCING INC. (ACCENTURE PHILIPPINES)/ PROJECT CONTROL SERVICES
July 3, 2017 – Present
Main duties and responsibilities:
• Performs general project administration and support such as tool administration, new joiner activities, facilities management, project communication and basic reporting.
• Project Operations Support involves the following but not limited to: tailor standard capacity process (contact persons, locations, additional requirements including client image on PC, capacity plan), create reports on satisfaction survey.
• Provide scheduled client visit assistance like request for hotel accommodation/booking and transportation reservation; meal ordering).
• Arrange and provide project meeting logistics support like room reservations (one time or recurring meetings).
B. SIMALA FOOD CREATION INC. (CAPTAIN A’S SEAFOOD GRILL)/RECRUITMENT ASSOCIATE
MARCH 3, 2014 – SEPTEMBER 3, 2016
Main duties and responsibilities:
• Works closely with job candidates, external recruiters, headhunters and other human resources professionals in support of a business' hiring needs.
• Manage the flow of candidates thorough the recruitment process, from scheduling interviews to bringing new employees on board.
• Designing and implementing the overall recruiting strategy.
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.
• Onboard new employees in order to become fully integrated.
• Conduct testing, screening and preliminary interviewing of potential employees.
• Participate in HR department meetings and assist in writing job postings and employment ads.
• Interact with department heads, and other managers and staff to coordinate the recruitment and hiring of new employees.
• Arrange travel for job candidates and act as a liaison between the company and the candidate.
• Prepare information packets and gather qualified job seekers’ contact information.
• Monitor and apply HR recruiting best practices.
• Serve as backup to a corporate recruiter.
• Promote company’s reputation as “best place to work”.
C. PINO! FILIPINO CUISINE (ON-THE-JOB TRAINING)/SERVICE CREW & KITCHEN STEWARD
NOVEMBER 5, 2012 – APRIL 5, 2013
Main duties and responsibilities:
• Greet the guest.
• Take bookings.
• Delivering the checks and receive payments.
• General customer service.
• Management trainee.
D. HOTEL ASIA GENA CORPORATION (ON-THE-JOB TRAINING)/BELLMAN & SERVICE CREW
APRIL 2 – MAY 2, 2011
Main duties and responsibilities:
• Assisting the guest.
• General customer service.
• Opens the front door.
• Welcome the guest.
• Receiving telephone calls.
• Respond to bell calls from the guest.
• Management trainee.
Education:
UNIVERSITY OF SAN CARLOS - CEBU CITY, PHILIPPINES
BACHELOR’S DEGREE – OCTOBER 12, 2013
• BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT - BSHRM
Additional Skills:
• Good Communication and Writing skills
• Customer Service skills
• Computer literate
• Good Interpersonal skills
• Managerial skills
• Organizational skills
• Time management skills
• Planning skills
• Baking and Cooking skills
Interest:
• Public relation
• Socializing (meeting different kinds of people)
• Assisting the guest
• Event organizing
Character Reference:
1. MS. SHEILA ALESNA
HOUSEKEEPING SUPERVISOR
2. MS. ANA DIOSO
SUPPORT SPECIALIST
CURO TEKNICA
3. MS. LYNETTE YRABONO
PROGRAM CONTROL SERVICES
Contact this candidate