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Customer Service Project

Location:
Philippines
Posted:
January 16, 2018

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Resume:

Alain Greg Dominae P. Asok

** ***. ***

APRIL *, 1991

** ******* **** ****, ***********, 6000

ac31v4@r.postjobfree.com

MOBILE #: 090********

OBJECTIVES: TO OBTAIN A POSITION THAT WILL ENABLE ME TO USE MY ORGANIZATIONAL SKILLS, EDUCATIONAL BACKGROUND AND ABILITY TO WORK WELL WITH PEOPLE.

Experience:

A. BRAVISSIMO RESOURCING INC. (ACCENTURE PHILIPPINES)/ PROJECT CONTROL SERVICES

July 3, 2017 – Present

Main duties and responsibilities:

• Performs general project administration and support such as tool administration, new joiner activities, facilities management, project communication and basic reporting.

• Project Operations Support involves the following but not limited to: tailor standard capacity process (contact persons, locations, additional requirements including client image on PC, capacity plan), create reports on satisfaction survey.

• Provide scheduled client visit assistance like request for hotel accommodation/booking and transportation reservation; meal ordering).

• Arrange and provide project meeting logistics support like room reservations (one time or recurring meetings).

B. SIMALA FOOD CREATION INC. (CAPTAIN A’S SEAFOOD GRILL)/RECRUITMENT ASSOCIATE

MARCH 3, 2014 – SEPTEMBER 3, 2016

Main duties and responsibilities:

• Works closely with job candidates, external recruiters, headhunters and other human resources professionals in support of a business' hiring needs.

• Manage the flow of candidates thorough the recruitment process, from scheduling interviews to bringing new employees on board.

• Designing and implementing the overall recruiting strategy.

• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.

• Onboard new employees in order to become fully integrated.

• Conduct testing, screening and preliminary interviewing of potential employees.

• Participate in HR department meetings and assist in writing job postings and employment ads.

• Interact with department heads, and other managers and staff to coordinate the recruitment and hiring of new employees.

• Arrange travel for job candidates and act as a liaison between the company and the candidate.

• Prepare information packets and gather qualified job seekers’ contact information.

• Monitor and apply HR recruiting best practices.

• Serve as backup to a corporate recruiter.

• Promote company’s reputation as “best place to work”.

C. PINO! FILIPINO CUISINE (ON-THE-JOB TRAINING)/SERVICE CREW & KITCHEN STEWARD

NOVEMBER 5, 2012 – APRIL 5, 2013

Main duties and responsibilities:

• Greet the guest.

• Take bookings.

• Delivering the checks and receive payments.

• General customer service.

• Management trainee.

D. HOTEL ASIA GENA CORPORATION (ON-THE-JOB TRAINING)/BELLMAN & SERVICE CREW

APRIL 2 – MAY 2, 2011

Main duties and responsibilities:

• Assisting the guest.

• General customer service.

• Opens the front door.

• Welcome the guest.

• Receiving telephone calls.

• Respond to bell calls from the guest.

• Management trainee.

Education:

UNIVERSITY OF SAN CARLOS - CEBU CITY, PHILIPPINES

BACHELOR’S DEGREE – OCTOBER 12, 2013

• BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT - BSHRM

Additional Skills:

• Good Communication and Writing skills

• Customer Service skills

• Computer literate

• Good Interpersonal skills

• Managerial skills

• Organizational skills

• Time management skills

• Planning skills

• Baking and Cooking skills

Interest:

• Public relation

• Socializing (meeting different kinds of people)

• Assisting the guest

• Event organizing

Character Reference:

1. MS. SHEILA ALESNA

HOUSEKEEPING SUPERVISOR

093********

2. MS. ANA DIOSO

SUPPORT SPECIALIST

CURO TEKNICA

093********

3. MS. LYNETTE YRABONO

PROGRAM CONTROL SERVICES

091****-****



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