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Field Service State University

Dearborn, Michigan, United States
January 15, 2018

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**** ******* ****** ******** ** 48124 313-***-****


A dynamic, multilingual and entrepreneurially driven professional seeking a position that utilizes my expertise in Software Development to contribute toward a Company’s growth. CAREER

June 2017 – Current

Controls Engineer/Designer, PASLIN Responsibilities included:

• Utilize Auto CAD 2016 to revise and update schematics according to customer specification.

• Worked on Pneumatic, electrical circuit drawings for tooling.

• Created Bill of Materials for Control Panels.

June 2016 – September 2017

Service Application Analyst, Robert Bosch LLC Responsibilities included:

• Analyzed a multi-tiered Services platform in the automotive services and aftermarket domain using C#, MVC and Mobile application technologies.

• Worked with cross-functional teams on business systems such as ERP and Business Intelligence reporting software.

• Established and managed warranty claim process with field service providers

• Identified and implemented improvements leading to warranty cost reduction, simplification of the process and increased efficiency.

• Identified weak regions within the US market and recommended increased field service presence for improved end-customer experience.

• Managed National Account field service programs, ensuring on-time delivery of services and reimbursements.

• Process and manage National Account field service programs, ensuring on-time delivery of services and reimbursements.



• Programming languages: C / C++ / Python / HTML / PHP /SQL

• Database Administration: Oracle, Linux, Ubuntu

• Network Design and Administration: R emote method invocation

• Operating Systems: Windows, Linux, Macintosh operating environments

• Mobile application designing : ASP.NET


• Office Suite: word, Excel, Power Point and Access, Visio

• Collaborative tools: Confluence, SharePoint and Basecamp

• Image editing: Photoshop, Pencil, Xmind


Bachelor of Science in Computer Sciences (Graduated May 2017) Wayne State University – Detroit, Michigan

Selected Educational Accomplishments:

• President of Python Programming Club, Wayne State University chapter.

• Member of the Association of Computer Machinery ACP, Wayne State University chapter

• Wayne State University Computer & IT scholarship for in recognition of superior academic achievement.

• Dean’s list in recognition for academic excellence.

• Korean Ambassador For Korean Exchange Students 2015 – 2017 PROJECTS

Designing, coding, testing, and debugging software using C

• Developed a Tic-Tac-Toe game using programming concepts acquired in class

• Creating two-dimensional character array representing the board.

• Initializes the board to an empty board.

• Creating character representing whether this player is using X or O.

• Boolean identification by recognizing the player as human or computer.

• Returns true if the player whose marker is passed as a parameter has won the game, false otherwise.

Design and implementation of fundamental abstract data types such as lists, stacks, queues, trees, hashing, and graphs using C++

• Conducted analysis to determine the most economical path to laying power line calculating the length of the line underwater and over land.

• Using the principles of object oriented programing language the program calculates the optimal design of laying of the power line along with the minimum cost. Problem solving with algorithms using C++ with data types, operators, expressions, assignment, input and output, selection and repetition control structures; modularity and procedural abstraction using functions with parameters; structured data types array and string.

• Designed an Automatic Teller Machine interface and Program that will allow a consumer to withdraw funds from their bank accounts.

• Program gave access user’s account balance and choice of withdrawing from different accounts


• User has choice to withdraw amount in different denominations.

• The interface would show the remaining balance at end of transaction LANGUAGE SKILLS:

Multilingual in English, Arabic and Korean

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