TIM LAUER

**** * ********** **

Stone Mountain, GA 30083

Cell: 404-***-****

ac31oc@r.postjobfree.com

see notes to recruiters on last page)

SUMMARY

Diversified IT professional with experience as project manager, software engineer and analyst with concentrations in Windows/.Net enterprise applications, services, written in C/C++/C#.Net (Microsoft and Borland/Delphi).

Strong experience in technology solutions for the hospitality and insurance (EDI electronic billing for Healthcare, P & C, WC insurance) industries. .

Controlled projects at all phases: requirements, design, code, testing, installation and support. Installs at both customer sites and some centralized.

Heavily responsible for communication of status to both internal and external stakeholders. Depending on audience: In-person, phone, web-ex, documents, etc.

Concentration within field of ERP/Workflow automation/integration of medical billing (EDI, X12, HIS, HL7) AKA 837, 834, 835 ( or respectively: Encounters, Enrollments, EOBs)

Highly adaptable to team environments and excellent communication skills

15+ years of positive experience working with offshore support (Ireland, Vietnam, India, Russia, Guatemala, China, Australia, etc.)

Open to relocation and/or travel. Accomplished in customer-facing roles.

EXPERIENCE

TRPN Nov 2017-Current

Las Vegas NV

Software Engineer (EDI Specialist)

Implementation and support of all Healthcare related EDI files

Daily support of X12 errors, tracking and reporting.

All duties required of DBA's where we elected to handle "in-house" versus delegating to outside consultants, for bandwidth purposes.

Processing average of 80,000 claims per day, assuring SLAs

Tech-lead of EDI specifications 834, 835, 837

A/R (accounts receivables) reporting on SQL Server DB v 2012

My role required being on-site within Las Vegas partial for purpose of Pacific-time support issues. Sole-technical resource on-site.

NTT Data June 2017-Oct 2017

Boston MA

Consultant Engineer (EDI Specialist), Client: Beacon Health Options

Implementation of EDI automation, in the healthcare billing and enrollment

Technical product lead of EDI specification 834, 837 (claims, encounters).

Design, code, implementation of solutions in compliance with State of Mass. and VA

Hired, on-boarded, moved to Boston for initial contract but NTT lost contract.

Currently, back in Atlanta and "benched" awaiting re-assignment.

LauerSoftware Intermittent From: 2007-Jan 2017

Owner: Developer/DBA/Project Manager

This entity was my own sole proprietorship, operating under 1099 contract.

Supplementary duties performed by subcontract, in conjunction, authorization and concurrent with other organizations.

Customers were always small organizations (total staff of 1-10).

Primary client was NCM (National Contact Marketing), a freight logistics company

Responsibilities were various IT: typical of small organizations that required a technical resource, but not a requirement for a full-time engineer.

Emphasis on SQL/reporting/BI (QuickReports, Rave) and win GUI in Delphi.

Hardware, database and software… procurement, setup and support.

Requirements gathering/design and aligning with current systems.

Back ups, document and train staff on updates/bug fixes.

Monroe Plan Aug 2016-Nov 2016 (contract)

Rochester NY

EDI Development Specialist

Implementation of EDI automation, in the healthcare billing and enrollment

Technical product lead of EDI specification 834, 837

ERP/EDI integration (SalesForce, eBridge)

Design and code solutions in compliance with NY State, APD (All Payer Database)

Client/server solution using MS Visual Studio and MS Sql Server.

Short term contract.

MediGain Apr 2016-June 2016

Cartersville GA

Sr .NET Web Developer

Implementation of electronic medical billing and financial management solutions, for medical providers: practices and hospitals.

Solutions I helped implement included: Medical Practice Management. Revenue Cycle Management.

Employed MicroSoft VisualStudio, TFS on Azure platform.

EDI expertise in healthcare X12 specifications: 837 (institutional and professional), 835, 834.

BCBS of Louisiana Jan 2016-Mar 2016 (contract)

Baton Rouge LA

Software Engineer

Implementation of EDI automation, in the healthcare billing and enrollment

Technical product lead of EDI specification 834

Since this was short term contract, please note that all other aspects of the role nearly identical to the time I spent with Xerox

Xerox (formerly ACS) Apr 2007-Dec 2015

Marietta, GA

Software Engineer/Project Management / BA

Project management, design, code, debug, test and maintenance of Windows client/server applications/services. Reporting to Divisional Software, but working for variety of business units as internal consultant. Employed MS Project, TFS, SharePoint and internal ACS Project Mgt tools.

BPO solutions that focus on high productivity while ensuring strict compliance with HIPAA, ICD, HL7, CMS, federal and state standards (ICDs9/10, HCPCS, NPIs, etc.).

Procurement and planning. Working with sales during RFI/RFQ's; remaining active defining requirements, starting from initial client meetings.

Architecture and coding, UX/UI applications and services. Employing variety of methodologies (WPF, WCF, MVC, etc.). Vertically integrated including initial requirements, design solution, code, test, implementation and support (24-7 meeting SLA's)

Personally lead EDI 4010-5010 enhancement; multiple states, multiple clients.

Automated processing (sort, scan, OCR, data entry) of hard copy document types: HCFA, UB, EMR (Electronic Med Recs).

Regarding PM and BA roles: for the ACS division (Commercial BPO, Healthcare), I was the sole technical person for Atlanta office. This put me in the unique position to handle all aspects of new development and maintenance. From BA responsibilities of working with customers to determine requirements, up through final implementation.

Many services/embedded applications for productivity, product tracking, WMS.

Business Process Outsourcing solutions concentrated on document imaging, OCR and document-to-data solutions for medical billing operations (primary clients including Allstate, Liberty Mutual, Travelers, AXA and Fireman’s Fund, P & C Insurance Companies). Data migration, transformation, integration (ETL, EAI).

Primary tools include Delphi (versions 5, 6 and 7), Microsoft Visual Studio (ver 03-10). Altova tools and Microsoft SQL Server 2000/2005/2008**

Mainly custom software C#.net with Win workflows (+ similar tool by other vendors). Some extensions of semi-custom tools (ACS, in house "MCP", semicustom ERP system). Configuration with various script languages.

Significant use of XML as file based data transfer, using FTP, SFTP, AS2 based on customer requirements. EDI\X12 billing protocols (conversion both from x12 and from internal schemas (XSD, Facets) back to X12).

EDI specifications include: 837(I,P&D), 835, 820, 834, 270, 271, 276, 277, 999

Several years implementation and support of major deployments for diversified healthcare ops. Many semi-custom custom solutions, due to client list and multi-state reqs.

A major PM/architect role in the EDI 4010 to 5010 CMS upgrade. Maintaining compliance with HIPAA, ICD/Diag and HCPCS code validation. Given high level of customization during early 5010 move, this required robust customer interaction and monitor/logging of X12 file processes... 24/7 given our strict SLA.

Additional dental experience with multiple EDI specs. Custom software with occasional need for manual X12 triage of bills and EOBs to support live production. Use of Tibco, EFIFECS and EdiDev tools. Also supported acknowledgements and attachments.

Kofax: scripting and customization of the Kofax suite.

Heavy use of SSRS, SSIS, SSAS and some Crystal/Business Objects XI.

Young Consulting Sept 2006-Mar 2007

Marietta, GA

Software Engineer

Design, code, debug, test and maintenance of Windows client/server and browser based applications and reports.

Software solutions designed for the medical and term life insurance industries.

Primary tools include Delphi (versions 5, 6 and 7), Microsoft Visual Studio 2005 and Microsoft SQL Server 2000/2005/2008**

Make use of object oriented architecture in maintenance of legacy applications (use of Borland libraries/BPL’s), and for purposes of upgraded to Visual Studio 2005 (convert to c#.net assemblies).

Significant integration of SQL/Transact SQL in the development processes, including queries, stored procedures, views, functions etc.

Report creation using SQL Server Reporting Services 2003/2005

Concentration on user interfaces including requirements gathering, design, layout, graphics creation or acquisition

Other current tools/techs include Reporting, ADO, Vault and MS Visual SourceSafe.

QSR Automations Sept 2004-Sept 2006

Norcross, GA

Software Engineer

Responsible for the design, code, test debug, and maintenance of Windows applications, employing XML as the primary database and data transfer component. VBScript used for small UI costomization.

Currently support applications in Borland C++ Builder, Microsoft Visual C++ and C#.net in Microsoft Visual Studio .Net (roughly 1/3 of my time dedicated to each of the 3 environments).

All 3 environments used to create interfaced modules to produce a single solution (i.e. in a single enhancement I will have dealt with all IDE’s)

Also note that I have current experience in Delphi 7 and Interbase (rdbms)

Support multiple applications: responsible for design, creation, implementation, bug-fix and enhancement of near 100 various applications and dll’s.

Current products are used in hospitality. Quick service and table service restaurant kitchen display system, hostess system and a variety of related management systems.

Some applications use relational databases including ASA and SQL Server.

Heavy concentration on user interfaces including: requirements gathering, design and layout, graphics creation or acquisition.

Work in small team environment, responsible for individual and team productivity with little oversight. Employ various project management tools and methodologies to achieve measurable goals.

Other current tools include InstallShield 11.5, MS VSS (SourceSafe), Test Track, Gimp.

SoftBrands Hospitality July 2001-Sept 2004

Senior Software Engineer

All aspects of software creation, including analysis, design, implementation and support. Most work on luxury hotel Property Management Systems (PMS / POS), Spa & Resort, Windows and internet-based, software applications, using Delphi (currently Delphi 7) and Microsoft Visual Studio .Net (C#/VB/ASP.NET), on Oracle database.

Manage daily development activities of team in Bangalore India. A range of tasks including: daily task assignment, clarification of specifications, technical leadership, process control and annual performance reviews. Make use of tools (Borland StarTeam, MS Visual SourceSafe, WebEx for communication) to manage oversight.

Create and maintain application interfaces, including: vendor selection, cost estimates, design, implementation, and support. Various interface protocols (TCPIP, WinSock, Web Services) used in the US, UK, APAC and Africa.

Interface objectives include, but not limited to: credit card, EFT, UK BACS, Membership/gift card/reward systems.

Acting administrator of StarTeam: SCM tool to manage all project/team intellectual assets (source, tasks, collaboration). Migrated source from Visual SourceSafe.

Active working relationship with external and internal customers in the UK, APAC and South Africa.

Draft documentation on system functionality, ultimately given to users.

Produce various reports for management, typically related to development issues.

Take product support call as needed and act as backup Oracle DBA.

Compose SQL and PL/SQL on Oracle DB for queries, triggers, procedures etc.

The DSW Group Nov. 1999-July 2001

Software Engineer / Consultant

Designed, enhanced, analyzed, and developed Windows-based, software applications, using Borland C++ Builder and Delphi.

Involved in all aspects of software projects and responsible for timely delivery of builds and final product.

Databases worked with include: MS SQL Server 7, Oracle8, Sybase, Interbase.

Employed COM interface used in multi-tier applications.

Projects ranged from local desktop applications to client-server and multi-tier.

RDBMS/database design, enhancement, connectivity and implementation.

Wide scope of projects including: analysis of business model, use cases, design, UI, code, test and support.

Supported custom software used by clients via phone, on-line and on-site.

Provide training assistance and mentoring.

TRAVELERS PROPERTY CASUALTY INSURANCE, Knoxville, TN 1996-1999

Project Analyst

Created specifications for programs during development phase.

Application testing at various intervals of development.

UI design and high-level application development

Troubleshooting network and workstations of 200-client network.

Provided training on new software applications.

Database administration: maintain, update and queried reports for management.

Account Management, sales and service of, personal lines, P & C insurance products.

Held P&C licenses in 40 states, simultaneously.

Risk analysis, underwriting and issuance of various products.

Interviewed and approved hiring of new associates.

GEICO INSURANCE, Macon, GA 1989-1996

Analyst/Underwriter

Analyst responsibilities equal to first five bullet-points shown with Travelers.

Development of procedures used in sales/service environments.

Direct sales/underwriting of personal lines insurance.

Provide supervisory assistance for staff of over 100.

Worked on staff forecasting and competition/product analysis.

Recruited, interviewed and trained new associates.

*SKILLS/TOOLS SUMMARY

.NET, ASP.NET, Access, ActiveX, Adobe Photoshop and GoLive, C++, COM, Corba, DCOM, Borland, Borland C++ Builder, C, C#, Delphi, Dreamweaver, Excel, FrontPage, HTML, InstallShield, Interbase, Lotus Notes, SQL Server, Microsoft Word, MS Project, Oracle, Pascal, pcAnywhere, PowerPoint, PL/SQL, MS Publishing, Progress, QuickReports, RDBMS, SOAP, SQL, StarTeam, Sybase, DirectOracleAccess,, UNIX and Shell Scripting, Visual Basic, VB.NET, Visual C++, Visual Source Safe, Wall2Wall, Web services, Windows 9x/NT, XML.

**MicroSoft SQL Server

All references to SqlSever can safely presume experience with DML, DDL, and even heavy use of SSRS, SSIS/DTS, SSAS (other OMDBs, XML and upgrades to SQLServer versions)

***Important Notes to Recruiters

In the interest of our mutual productivity, I would appreciate the following (as much as you can possibly provide and I thank you for this attention to accuracy):

1. Thanks to our economy and strong demand in this field, I've been the beneficiary of many calls. In order to make our phone conversations most productive and avoid duplicate submissions, please precede phone calls with an email, including: company (both recruiting and end client); requisition ID; title; salary/rate target or range; contract or perm; job location.

2. If any modifications are made to my resume, other than removing my direct contact data and replacing with yours, I ask that the agency please consult and copy me on all changes prior to forwarding to clients.

EDUCATION

St. Thomas Aquinas High School, Ft. Lauderdale, FL

High School Diploma

Georgia College and State University, Milledgeville, GA

B.S./Bachelors Degree. Areas of study: Bus. Admin., Mgt, Math and Finance

Chubb Professional Resources, Atlanta, GA

Technical school: comprised of six months, full-time (40-hour classroom/

week) study plus one year contractual work obligation.

Contact this candidate