Executive Assistant

Executive Summary

Polished executive support with eight plus proven years of experience planning and directing business and personal affairs for CEOs as well as high profile dynamic individuals.

Experience

Executive Assistant & Consultant to CEO

FML Group - everybodywinslive.com - Miami, FL September 2013 - Present

High profile CEO of a casino entity, managing multiple locations throughout the Caribbean.

●2013, automated a manual operations process, reducing processing time from 12 to 2 hours, by decreasing process time we increased the supply this would lead to expansion of their business in other countries.

●Consulted on and a note taker of meetings with industry players such as potential investors and company partners followed by discussing what the true opportunities were.

●Encourage a strong rapport with executives and staff which allowed me to always see the whole picture.

●Annually reduced overhead costs by 30% by negotiating new vendor contracts. Provided budgets, forecasts and needs assessments for various corporate projects.

●Daily admin duties, perfecting calendar, auditing expense reports and other necessary tasks.

●Coached 15 employees on various job functions of the company saving an average of 20% of their time at work.

●Traveling often, I managed with ease frequently changing travel arrangements to the Caribbean, Miami and New York. Including procurement and maintenance of travel documents, management of loyalty programs, securing private, chartered and/or commercial flight arrangements as appropriate.

●2017, created a new revenue stream by leading a Virtual Reality Experience Project, that was a marketing tool as well as a new game for clients.

●Reviewed purchases and sales of residential and business real estate in Florida, Bahamas, Turks and Caicos and Bermuda.

●Coordinated use of season sports tickets and private hospitality suites, track and schedule all social invitations and RSVPs to premier events and dining experiences.

●Audited personal finances, upgrading credit score and legal records with extreme discretion.

●Coordinated over 10 events every year of my tenure.

Executive Assistant & Consultant to CEO/Director of Operations

QuestComm Inc. - Ft. Lauderdale, FL July 2010 – March 2016

QuestComm is a MetroPCS franchise with over 40+ locations on the Southeast Coast of the U.S.

●Conserve executive's time by reading and filtering daily through 150 emails, multiple calls and would speak on his behalf as needed.

●Mastered the heavily used Google Calendar added an alert system for upcoming deadlines on incoming requests, projects and events.

●By 2016, I was consulting on retail operations by opening 15 more stores in my tenure increasing revenue potential to $500k a year.

●60/40 mix between the home office and work office/field.

●Established rapport with other departments which made it easier to assist with team building initiatives, entertainment and overall support for upkeep of organizational culture and employee morale.

●Managed support team for three regional managers with offices in Atlanta, North Carolina and North Florida.

●Daily dictation and notation of memos transcribing into professional letters, emails and project notes.

●Maintain home office environment including purchasing, inventory, digital & hard files management.

●Placed companywide orders drop shipping to multiple locations.

●Took charge of marketing channels, revamping company website and social media accounts gaining customer awareness and 20% increase in sales over previous years.

●Annually reduced overhead costs by 30% by negotiating new vendor contracts. Provided budgets, forecasts and needs assessments for various corporate projects.

●Daily admin duties including: perfecting calendar, auditing expense reports monthly.

●Coordinated event and launch parties with multiple venues in different cities.

●Attended workshops and industry expos with c-level team and upon return, train employees on new protocols.

●With stores across 4 states, multi-state coordination was a priority.

●Reviewed Loss Prevention videos, catching obscurities.

●Traveling often, I managed with ease, frequently changing travel arrangements to the Caribbean, Georgia, North Carolina, Las Vegas, Miami and New York. Including procurement and maintenance of travel documents, management of loyalty programs.

●Reviewed purchases and sales of all residential and business real estate in Florida, Georgia, North Carolina, New York and St. John.

●Coordinated use of season sports tickets and private hospitality suites, track and schedule all social invitations and RSVPs to premier events and dining experiences.

International Travel Coordinator, Intern

Corporate Travel Consultants Miami, FL. May 2009 – August 2009

●Teamed with corporate airline coordinators to create travel plans and accommodations for pilots and crew, arranged over 120 international flights, trained on Sabre Software.

●Employed in Miami, also lived abroad in Uruguay (2 months) at remote office.

Education

Florida International University – B.S. Online Classes – Expected 2019

Miami Dade College – A.A. Psychology - December 2011

References

Available upon request

Skills

Word, Excel, PowerPoint, Outlook, type 65 wpm, very tech savvy

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