Human Resources Manager

**** ********* **** ********, ** *****

407-***-**** - ************@*****.***

Summary

Versatile, passionate Human Resources Professional with history of developing successful leading strategic and

operational initiatives. Business-focused analyst driven to identify business needs and develop plans to deliver tangible results. Employee advocate who champions staff confident and design strategies to attract and retain talent in a competitive market. Rich HR generalist experience crosses entrepreneurial and traditional business environments.

Highlights

Employee Relations / Compliance

Manager Coaching and Training

Performance Management Strategies

Alternative Dispute Resolution (ADR)

Federal/State Employment Laws

Executive / Staff Recruiting

Critical Thinking

Change Management

Accomplishments

Successfully launched new HR department from the ground floor, lead successful HR departmental turnaround by slashed HR cost, increased HR productivity, negotiated favorable deals with HR vendors, implemented "best practices", created a trusted and respected HR department and aligned HR initiatives to meet business goals.

Sourced, recruited, interviewed and hired executive team for startup operation expanding executive team from 12 to 24, and then proceeded to next level management recruitment.

Guest satisfactions scores rose from 96% to 99% after staff reduction.

Created a rewards and incentive program that was cited as the driving force behind employee retention rate of 81%, program was also used to improved internal applicant selection process

Transitioned the HR Office from a paper to a paperless office, which reduced on-boarding process by 60% and increased file updating by 95%

Experience

Executive Director of Recruitment November 2017 to Present

AFALI Recruitment / Orlando, FL

Developed and managed recruitment/research process for assigned projects and set expectations to client and internal team appropriately

Utilized creative sourcing techniques in-order-to target and cold call passive candidates

Set-up and maintained files, records and databases such as master extension, cell phone and office numbers

Collaborated, influenced, and consulted with senior management on hiring decisions daily

Director of Human Resources August 2016 to June 2017

Performance Hospitality / Orlando, FL

Coached and counseled employees to improve skills and developed career plans. Reviewed and collected payroll information and then processed bi-weekly payroll. Processed open enrollment and guided employees in accessing resources. Maintained documentation required for compliance. Stay current with changes in HR and labor law.

Directed the company’s procedures to ensure complete compliance with Department of Labor audit and new FLSA laws, including conducting detailed meetings with managers who were impacted

Launched employment strategy to ensure resort performed just in time recruiting / hiring

Effectively transformed arguments into conversations with expressed purpose to develop a positive company culture

Established staffing guideline to ensure each department remained within the approved staffing budget including seasonal adjustments

Respected member of Executive Team, and served as HR-Partner representing the home office’s Human Resources directives

Human Resources Partner/Consultant October 2013 to November 2017

Your 1 HR Solution

Worked directly with Leadership to act as an educator, a catalyst for deeper change, a resource, and a facilitator, while the decision making remained with the organization.

Enhanced candidate screening by working with hiring manager to understand their business requirements

Restructured the recruitment process to streamline the process and reduce time-to-fill

Kept clients apprised of any changes to federal and state employment regulations affecting their business

Utilized a wide variety of methods to generate candidates, including web-based sourcing, internet postings and college sourcing and placement operation

Managed external agency relationships to maintain candidate flow and control costs

Director of Human Resources April 2000 to October 2013

Grand Cypress Resort - Orlando, FL

Lead the Human Resources function for Grand Cypress which included: talent and performance management, employee relations, benefits, compensation management, recognition, communications, and organization development. Grand Cypress is a top four hotel in the Orlando market encompassing 1800 acres and a recent $25,000,000 renovation.

Worked collaboratively with 12-member Leadership Team in understanding the business strategies, goals,

objectives and key performance measure of the organization including effective hiring techniques

Negotiated with broker and providers to select benefits and then agreed to place two-year hold on all

administrative costs and secondary insurance premiums

Implemented new interviewing techniques including behavioral interviewing

Strategically created program working with in-house IT department to transition Human Resources department from paper to paperless operation

Positioned Human Resource to be a Business Partner and worked to increased ROI from HR input

Championed recruitment activities to increase veteran hired by 23% year over year, and reduced overall turnover by 18%

Increased employee retention and satisfaction by providing more opportunities for cross utilization

Created the company's first comprehensive market based compensation system linking perceived internal job

value to real external market data

Partnered with Leadership to collaboratively develop coaching program for resort management

Education

University of Central Florida - Orlando, FL

Bachelors of Arts in I/O Psychology

Skills

Microsoft Office: MS Word, MS Excel, MS PowerPoint, MS Outlook, Ultipro, Taleo, Clear Company, Shield Screening, Relias, ADP-Workforce Now version 12

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