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Customer Service Microsoft Office

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Posted:
January 15, 2018

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Resume:

CURRICULAM VITAE

Waleed Mohamed Soliman

Objective

I am looking forward to get a job that will help me achieve my ambitions, gain more experience and knowledge, and use my capabilities.

I am interested in job stability and act According to the best available standards.

I am sure that I can achieve strong goals and I work hard to prove my capabilities. Qualification

BSc in Hotel Management Higher Institute of Qualitative Studies (Future Academy) Egypt 2001 Diploma Kitchens Management Egypt, Cairo 1996

Professional Courses

1- Hygiene, and kitchen cleaning course, October 2005. 2- Safe steps foods hygiene training.

3- Cost control training

4- Workplace and safety training

5- HR management training from more Aegean 2005

6- Live saver and first aid courses

7- Building true success wherever you live and work training- Luma core, USA, scope, Middle East on December 2005. 8- Be my guest in (IHG)

9-Handliing guest complaints (IHG)

Mob : 050*******

Visa Status : Visa stay in Dubai ( 2 years )

Nationality : Egyptian

Birth Date: 5 Nov 1979

Address: Dubai

Marital Status : Married

Email : ac31kg@r.postjobfree.com

ac31kg@r.postjobfree.com

10-2006 quality excellent word (IHG)

11-Fire feting training 14/1/2006 to1 9/1/2006

12-Receiving and storing training by (SGS)

13-HACCp course by (SGS)

14-Communication the key to quality customer service Comb oven the workhorse of the modern Kitchen 15 - Professional Buffet setting course

16- PC introduction, English Language Basic, Egyptian & Poland Association, 2003 17- Microsoft Office, Compute Star Center, Egypt, Cairo. 18- Certificate – Participation, Professional Buffet Setting, ECA, 2007. 19- Certificate – Participation, International Culinary Trends, ECA, 2007. 20- Certificate – Participation, Communication the Key to Quality Customer Service, ECA, 2006. 21- Certificate – Participation, Combi Oven the Workhorse of the Modern Kitchen, ECA, 2006. Experience

Organization : MAZEEM GROUP carting company SAUDI ARABIA ALHASA Address : HOUFOF – ELEHSAA

Position : Executive CHEF - FOOD OPERATION – FOOD CONSALT –TRANIR –FOOD COSTING Duration : 22\10\ 2016 till 2 \12\ 2017

Organization : air force house Egypt

Address : Cairo – Heliopolis

Position : chef di cousin asset ex chef all outlet operation Duration : 7\ 2015 till 10\ 2016

Organization : F.B.S HOSPITALATY COMPANY

Address : new Cairo – Heliopolis

Position : EXCTIVE CHEF - FOOD OPERATION – FOOD CONSALT Duration : 7\ 2014 till 7 \ 2015

Organization : Stella di mare

Address : sharm elshikh

Position : chef di cousin

Duration : 7\ 2012 till 7\2014

Organization : emmer hospitality

Address : elmokatam Cairo

Position : sous chef AS ASST EX CHEF (the opening team) Duration : 2011 to 2012

Organization : Radisson blue Cairo

Address : Cairo (Heliopolis)

Position : sous chef as asset ex chef (the opening team) Duration : 2009 - 2011

Responsible about food operation –food cost – stander Recipe - food quality –hygiene – haccpe- training cooks Opening job descriptions: make new menu – upgrading old menu Stander recipes Staff training about hand book Food Company stander menu - handling operation comment Organization: (FUEGO RESTURANT) California group. steak house Address : Cairo (MAADI)

Position : Asst head chef area (the opening team)

Duration : 1\2008till 12 \2009

Organization : Fairmont tower

Address : Cairo (Heliopolis)

Position : chef di party (the opening team)

Organization : intercontinental city stars Cairo

Address : Cairo (nacre city)

Position : dime chef di party (the opening team)

Duration : 2\ 2005 till 11\ 2007

Organization : Movenpick golf city Cairo hotel

Address : Cairo el ebor city

Position : 1st commies

Duration : 20/4/2004 till 19/2/2005

Organization: movenpick Cairo Hotel and Casino

Address : Cairo (Heliopolis)

Position : second commie

Duration : 1/1/2003 till 8/4/2004

Organization : king tour hotel in the artillery house Address : Cairo

Position : demi chef

Duration : 12/2000 till 12/2002

Organization : king tour hotel in the artillery house Address : Cairo

position : 1st commis

Duration : 5/1997 till 11/1999

Organization : sonesta hotel Cairo

Address : Cairo (Nasr City)

Position : 3rd commis

Duration : 17/11/1997 till 10/3/1999

Organization : sonesta hotel Cairo

Address : Cairo (Nasr City)

Position : trainee

Duration : 17/11/1996 till 10/3/1997

Organization : Swiss hotel

Address : Cairo (Elsalam hotel)

Position : trainee

Duration : 30/5/1995 till 20/9/1995

Organization : Swiss hotel

Address : Cairo (el salaam hotel)

Position : Trainee

Duration : 1/6/1994 till 30/9/1994

Organization : Swiss hotel

Address : Cairo (el salaam hotel)

Position : Trainee

Duration : 1/6/1993 till 30/9/1993

Awarded

1-Member of the Egyptian chefs association- Since 2004 2-thanks later - (IHG) (In the occasion of second outlets opening on July 2006. 3- Award Certificate, IHG, (2006 Hotel of the year-Middle East & Africa Division Award) & 2006 Quality Excellent Award. 4- Award Certificate, IHG, 2006 Hotel of the year- Europe Middle East & Africa Award, and 2006 Quality Excellence Award. 5- Shining star of city stars (Wining 1st and 3rd runner-up in the HACE competition Best Hygiene Award, First F&B in Town, MELA Black Box Culinary Challenge, 2007, IHG Hotel. 6- Certificate of Achievement, Fairmont Towers Opening, Fab-2008 7- Service Award (Yes I can) Outstanding Performance and Loyalty Shown during the Revolution Period – 04/03/2011. Competitions

1/ Certificate – Participation, Mystery Basket Competition, 4th, ECA, 2014. 2/ Certificate – Participation, Mystery Basket Competition, 2th & Bronze Medal, ECA, 2013. 3/ Certificate – Participation, Senior Chef of the year Competition, 4th, ECA, 2013. 4/ Certificate – Participation, MLA True Chef's Copetition, 2nd place a Bronze medal, ECA, 2012. 5/ Certificate – Participation, True Chefs Challenge Competition, ECA, 2012 6/ Certificate – Participation, Mystery Basket Competition, ECA, 2012 7/ Certificate – Participation, Vegetarian Mystery Basket Competition, ECA, 2010. 8/ Certificate – Participation, Cold Canpes Competition, ECA, 2010. 9/ Certificate – Participation, Mystery Basket Competition, 3rd, ECA, 2010. 10/ Certificate – Participation, Mystery Basket Competition, ECA, 2010. 11/ Certificate – Participation, Cold Canpes Competition, 3rd, ECA, 2010. 12/ Certificate – Participation, Pasta Dish Competition, 2nd, ECA, 2008. 13/ Certificate – Participation, Pasta Dish Competition, ECA, 2008. 14/ Certificate – Participation, Soup & Main Course Competition, ECA, 2008. 15/ Certificate – Participation, Fish Dish Competition, ECA, 2008. 16/ Certificate – Participation, Pasta Dish Competition, 2nd, ECA, 2008. 17/ Certificate – Participation, Mystery Basket Competition, ECA, 2007. 18/ Certificate – Participation, Mystery Basket Competition, ECA, 2007. 19/ Certificate – Participation, Cold Sandwich Making Competition, ECA, 2006. 20/ Certificate – Participation, Mystery Basket Competition, ECA, 2008. 21/ Certificate – Participation, Saucier of the year competition, ECA, 2006. 22/ Certificate – Participation, 3rd price, Mystery Basket Competition, ECA, 2006. 23/ Certificate – Participation, Saucier of the year, ECA, 2005. 24/ Certificate – Participation, Category Main Course, Bronze Medal, ECA, 2005. Languages Know

Arabic (Native Language).

English (Good).

Interest

Quick reactions

The ability to work as member of a team, and also the confidence to act on your own initiative

Good powers of observation and the ability to recognize potentially dangerous situations Discretion and commitment to client confidentiality

Calmness under pressure

The ability to adapt and improvise in response to situations

Good interpersonal skills

Decision-making and planning skills

Good written and spoken communication skills.

Additional Skills

Good Communication.

Good Personality outgoing behavior with people.

Hard Working and able to work under pressure.

Able to work in a team and independently.

Develop Credibility based on respect and trust.

Able to manage time well



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