Customer Service Manager

Summary

Skills

Experience

Education and Training

Philip Scudder

**** ************ ****, ******** ** 19061

Home: 610-***-**** Cell: 215-***-****

**********@***.***

Instructional assistant with management experience and exceptional interpersonal skills. Highly skilled in problem resolution and computer proficient.

Effective communicator

Strong interpersonal skills

Problem solving

Computer proficient

Training and development

Quick learner

SAP System

MLS system

Chichester High School September 2008 to Current

Instructional Aide

Boothwyn, PA

Assist in classroom instruction in the ES department, Plan weekly outings in the transition program where students develop skills to help in post school employment. Consult with school social worker and assistant principals

Fidelity Home Mortgage March 2006 to August 2008

Mortgage Consultant, Loan Officer

Woodbury, NJ

Conducted analysis to address credit issues to assist in mortgage attainment. Reviewed and provided comments on the adequacy of documents and took necessary steps to rectify any deficiencies. . Diver Chevrolet April 2002 to March 2006

Sales Associate

Wilmington, DE

Responsible for product display and demonstration. Consulting consumers on financing option. Successfully increased profit margins.

Intelex Aluminum June 1998 to March 2001

Manufacturing Account Manager

Berlin, CT

Eastern regional customer service representative responsible for order accuracy and meeting customer deadlines. Assisted Sales Manager with customer inquires. Stanley Works August 1994 to May 1998

Manufacturing Customer Account Manager

New Britain, CT

Assisting customers with delivery dates and back order resolution. Involved written and verbal communication thru the SAT service system

University of Connecticut

Pharmacy

Storrs, CT

Hillhouse High School

Science

Activities and Honors

New Haven, CT

Professional Musician, Mathematics Honor Awards and Sales Awards

Contact this candidate