JASON S. CRUZ
Block * Bldg.*** Mahaboula,Kuwait
Email: *************@*****.***
POSITION APPLIED FOR: Manager
PERSONAL DATA
Birthday: May 28, 1982
Age: 35 yrs. old
Sex: Male
Height : 5’11”
Nationality: Filipino
Weight : 170lbs.
Status: Single
OBJECTIVE
To obtain a position in your company that enables me to utilize progressive experience and skills in the field of customer service or any related skills.
EMPLOYMENT BACKGROUND
AL-MOUSHERJI CATERING COMPANY
Mc Donald’s Kuwait
Position: Crew
May 2007- Sept 2008
Job Description: Provides fast, accurate and friendly service to all customers. Follow all the standard procedure in all areas.
Employee of the month of July 2008
Al- Mousherji Catering Company
Mc Donald’s Kuwait
Position: Crew Trainer
Sept 2008- December 2010
Job Description: Develops, shares knowledge and experience and trains crew. Maintains critical standard for raw and finished product quality, service speed and quality, cleanliness and sanitation.
Al- Mousherji Catering Company
Mc Donald’s Kuwait
Position: Swing Manager
December 2010 – July 2012
Job Description: Manages people, product, and equipment to execute outstanding Quality, Service, Cleanliness, on assigned shifts, to deliver optimum business results for areas of accountability. Execute plans based on employee commitment measurement, to increase employee’s loyalty, satisfaction and pride with McDonald’s experience. Manages shift and areas without supervision. Properly executes, enforces and manages all food safety and sanitation requirements and practices.
AL- Mousherji Catering Company
Mc Donald’s Kuwait
Position: 2nd Assistant Manager
August 2012 – Present
Job Description: Meeting QSC standards on all shifts without supervisions. Training crew trainers and helping to train manager trainee and swing managers. Recording documentation in employee personal files. Giving input on crew performance review. Completing weekly inventories and statistical or variance report. Maintaining Restaurant safety awareness and safety records. Using proper security and verification when handling deposits and safe contents. Calculating the restaurant Build tos and ordering food, paper and operating supplies. Helping to budget and control assigned P&L line
items.
Courses attended
*Crew trainer class – December 21-22, 2008
*Swing Development Course – June 6-7, 2010
*Basic Management Course – November 23 – 28, 2011
*Advanced Shift Management Course – March 9-13, 2014
*People Development Management Course – November 27-28, 2016
SEMINARS
Adamson University, Manila
BUSINESS STRATEGIES AND DEVELOPMENT PROGRAM
August 08, 2005
GUIDE TO BUSINESS ETHICS
February 04, 2004
University of Perpetual Help Dalta System
Las Piñas City
MARKETING INNOVATION IN THE NEW MILLENIUM FOR SUSTAINABLE DEVELOPMENT
September 15, 1999
St.Theresa’s Auditorium, Adamson University Manila taft
EDUCATIONAL BACKGROUND
* BSBA Major in Management
University of Perpetual Help Dalta System
June 2002-Oct.2005
* BSBA Major in Management
Adamson University
June 1999-March2001
*Secondary
Lycee D’ Regis Marie Parañaque
1995-1999
*Elementary
St.Andrews’s School of Parañaque
1989-1995
AFFILIATION
ROTARACT-Parañaque City
Free Medical Outreach program
February 2003
Community Service Director
SPECIAL SKILL
*Computer literate (Ms Office/Word/Power Point/MS Excel)
*Can speak English and provide excellent and quality service to customers.
*Can be flexible to any given tasks, and can handle work pressure.