Solution Specialist, Customer Service

Location:

Posted:

January 15, 2018

Robin Meeks ********@*****.***

Objective: To process incoming/outgoing orders and maintain compliance at the highest level of customer service.

Qualifications:

MS Word

Excel

MS Office

Experience:

Verizon Wireless Solutions Specialist Alpharetta, GA 10/2005-Present

Perform and analyze customer qualifications and disclosure of important information

Provide excellent customer service and client care

Communicate potential solutions for services provided through Verizon Wireless.

Create billing invoices and account retention

Maintain merchandising and stock

Advertise products and services provided by Verizon Wireless

Organize and tender funds as needed

Maintain and accomplish a monthly quota as set by Verizon Wireless

Adecco Verizon Wireless CSR Woodbridge, VA 08/2005-10/2005

General clerical

General stocking clerk

Tendered funds

Updated phone services

Ensure all customers are educated on all that is required to know about their service.

Provided quality and the complete customer service experience.

Education:

T. C. Williams High School Alexandria, VA 06/2000