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Project Manager Customer Service

Location:
Toronto, Ontario, Canada
Salary:
TBD
Posted:
January 14, 2018

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Resume:

CHARLES

MAGALHAES

ac31bm@r.postjobfree.com

HTTP://WWW.LINKEDIN.COM/IN/CHARLES-MAGALHAES-439014100

HTTPS://MY.INDEED.COM/RESUME

416-***-****

* ******* **** **** ***** 308

Toronto, On M9n3w5

OBJECTIVE

Looking for a solid and unique organization,

with great values and proud with its

products, where I would be able to use my

expertise, skills set and acknowledgement to

work in benefit of the same.

APPLICATIONS:

ü Lean Manufacturing;

ü Jit (Just in Time Manufacturing);

ü Kanban System;

ü ERP System Implementation;

ü ROI (Return on Investment);

ü R&D (Research and Development);

ü 25 Year’s Experience in Sales

and B2B Sales

PROFESSIONAL EXPERIENCE

LUCVAA KITCHES

Project Manager-2017-2017

• Implementation of New Design/Production Software/Nesting Process;

• Re-Structure Entire Production Process from Design Stage to Final Installation;

• Implementation of New Production Floor Layout to Adhere New System;

• Training all designers / Engineers / Personnel with Design/Production Software;

• Engineering / Review projects prior production and check with technical or administrative staff to resolve production or processing problems;

• Set and monitor product standards, examining samples of built products or directing testing during processing, to ensure finished products are of prescribed quality;

• Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports, to detect production problems;

• Review plans and confer with research or support staff to develop sold projects;

• Front & Back-End Office Support;

• Designers / Engineering Relationship Management. 2

KINGDOM FINE KITCHENS & MR SHOP

Director of Operations-2012-2017

• Built Clientele Portfolio;

• Direct or coordinate production, processing, distribution, of all sold projects;

• A “HUB” / “LIAISSON” between all personnel involved in the manufacturing process;

• Select, contract, and oversee all trades involved who should complete specific pieces of the project, such from metal fabricator, Acrylic, Corian, Laminate, Stone, Solid wood, diverse types of Veneers or other;

• Develop or implement production tracking or quality control systems, analyzing production, quality control,

maintenance, or other operational reports, to detect production problems;

• Hire, train, evaluate, or discharge staff or resolve personnel grievances. Sound Judgment & Structured Work Approach, Patient problem Solver & Effective Communicator;

• Set and monitor product standards, examining samples of built products or directing testing during processing, to ensure finished products are of prescribed quality;

• Coordinate or recommend procedures for facility or equipment maintenance or modification, including the replacement of machines;

• Maintain current knowledge of the quality control field, relying on current literature pertaining to materials use, from or with suppliers;

• Develop budgets or approve expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently to meet production targets;

• Front & Back-End Office Support;

• Client Relationship Management;

• Procurement Management;

3

H TRIM & CUSTOM MILLWORK

Director of Operations-2002-2012

• Built Clientele Portfolio;

• Oversee activities directly related to making products or providing services;

• Management of employees;

• Manage staff, preparing work schedules and assigning specific duties;

• Direct non-merchandising departments of businesses, such as advertising or purchasing;

• Develop or implement product-marketing strategies, including advertising campaigns or sales promotions;

• Carryout the quality workmanship, sold and contracted for every project;

• Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems;

• Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors;

• Check, re-check building code, municipal by-laws with city inspectors, architects;

• Prepare and submit budget estimates, progress reports, or cost tracking reports;

• Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer;

• Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems;

• Study job specifications to determine appropriate construction methods;

• Select, contract, and oversee all trades involved who should complete specific pieces of the project;

4

EDUCATION

PROJECT MANAGEMENT

Humber College – North Campus – Etobicoke

Accomplishments and Leadership

ü Director of Operations and Project Manager At Large Cabinetry/Millwork Company; All aspects of

Manufacturing-Design-Production-Finishing;

ü Project leader in implementation of Cabinet Vision by Planit Canada, Latest version;

ü Strong Acknowledgment of Microsoft Outlook and all Microsoft Products;

ü Strong Acknowledgment ERP’s(Erp123/Cienapps) and Microsoft Project;

ü Lead implementation of Monitored Production;

ü Leader of new projects;

ü Self-Disciplined, Great Attitude;

ü Store Fixtures experience with Metal, Acrylic, Corian, Laminate, Stone;

ü Broad knowledge of Municipal By laws, and OBC.

ü Assessment: – An Individual within of the organization who takes analyzed risks and makes wise, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that supports with the corporation's best interests; ü Accountability – An individual who endeavors for performance excellence;

ü Business Know-how – A positive individual who knows the competitive nature of the business, and is heart committed to keep the business through excellent

customer service and new business prospects.

Implementation – A concentrated and self-motivated individual who acts with a sense of determination and delivers on time and within budget, by dealing efficiently with challenges and uncertain situations;

ü Coaching and Leading – A persuasive communicator and leader who engages, motivates and inspires others to achieve results and who supports personal growth and finding better ways of doing things.



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