Customer Support Professional Experience

Nitish.k.babu

E-mail: *********@*****.***

Mobile #: +919*********

OBJECTIVE:

To develop my career as a Professional Engineer, by utilizing my skills and education in a globally competitive environment where there is an sample scope for individual as well as organizational growth.

ACADEMIC PROFILE:

Course

University

Year of passing

% of marks

Msc.software engg

Maria college of engg

2010-15

Course completed

H.S.C

HSS MITHIRMALA

2008-10

72%

S.S.L.C

R.R.VSCHOOL.TVM

2007-08

74%

PROFESSIONAL EXPERIENCE:

Company : INTELENET GLOBAL SERVICES PRIVATE LTD

Period : 1 year

Designation : CUSTOMER SUPPORT ASSOCIATE

PROCESS : ICICI PROCESS

Worked as a Telecaller in Intelenet Global Services Pvt Ltd. from Aug’2016 to Dec’2017

Achievements:

Received “Best quality award” 3 times for the consistent performance

Received “Certificates and cash reward” from the client side

Company : GAMMA PROCESS Hub India Ltd

Period : 1 year

Designation : CUSTOMER SUPPORT ASSOCIATE

PROCESS : SBI RECOVERY PROCESS

Worked as a Telecaller in Gamma process Hub India Ltd. from JAN’2017 to JAN’2018

Achievements:

Received “unique performer award ” for the consistent performance

Achieved monthly targets

Duties & Responsibilities:

Resolving customers queries, collecting credit card payments

CURRICULAR ACTIVITIES:

Diploma in M.S office(3 months)

Diploma in software engineering (C#.NET)

Languages known:

ENGLISH : SPEAK,READ,WRITE

HINDI : SPEAK,READ,WRITE

MALAYALAM : SPEAK,READ

TAMIL : SPEAK,

PERSONAL SKILLS

Quick Learning skills

Adapt to different environments with easy.

Good communication skills

Able to manage communication among members at diverse situations in a team.

Good leadership skills and has positive attitude.

Comprehensive problem solving abilities.

Possess the guts to accept mistakes and correct them.

PERSONAL DETAILS:

Date of Birth : 15-06-1990

Nationality : Indian

Religion : Hindu

Status : Single Languages : English, Hindi, Malayalam & Tamil.

Address : s/o Babu K G, G-472,3RD floor anandvas shakurpur

Saraswati vihar, North West Delhi 110034

DECLARATION:

I declare that the information given above is true to the best of my knowledge.

DATE:

PLACE: NITISH K BABU

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