Administrative Assistant

Melissa Natland

305-***-**** *.*******@******.***

LinkedIn: https://www.linkedin.com/in/melissa-natland-ab45a567

- Exceptional Interpersonal and Customer Service skills, Public Speaking, Time Management and Multi-Tasking, Organized and Highly Detail-Oriented, Sales, Accounting, Legal Billing, Data Entry at 50 wpm

- Expert Written, Oral and Analytical Ability in English, Intermediate-Level Proficiency in French and Basic, Conversational Spanish

- Windows and Mac O.S., Microsoft Office, PerfectLaw/AIM, PCLaw, WestLaw, QuickBooks, Adobe Illustrator and Photoshop, and consistently rapid acquisition of any new software University of Miami

Bachelor of Arts in Criminology, minor Psychology / May 2016 Lowy & Cook, P.A.

Legal Assistant – December 2017-Present

-Continued development of civil and criminal litigation skills including drafting/e-filing of pleadings, organization of case materials, scheduling and maintenance of calendar

-Gained further legal billing experience including full cycle drafting/finalizing/forwarding of client bills Simon, Reed & Salazar, P.A.

Receptionist/Administrative Assistant – June 2016 - September 2017

-Increased firm productivity and efficiency through voluminous dictation and time entry, updating and maintaining case system including openings/closings and conflict checks

-Learned legal billing procedures and gained experience in breakdown of monthly banking statements, pre-bills and bill analysis reports, deductions and appeals, conducting reconciliations

-Provided entry-level support to and gained skills within HR Department/office management APizza Brooklyn Resto & Vino

Hostess – March 2015 – December 2015

-Earned a promotion to Lead Hostess/Trainer and exceled in cultivating lasting customer relationships Law Office of Joseph Hackney, Jr., P.A.

Administrative Assistant – May 2013 – January 2015

-Performed general admin duties including handling incoming calls, transcription, managing documents, maintaining calendar and schedule

University of Miami Campus Bookstore

Textbook Department Sales Associate – December 2013 – December 2014

-Trained several co-workers, earned a promotion and raise while developing in-depth product knowledge, and updating voluminous book/supply adoptions

Law Office of William H. Newton, III, P.A.

Administrative Assistant – November 2013 - December 2013 & May 2014 - August 2014

-Daily transcription of correspondence, data entry, bills/statements, and performance of general secretarial duties

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