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Project Manager Management

Bethlehem, Pennsylvania, United States
January 16, 2018

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**** ***** *****

Bethlehem, PA 18017

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Home: 610-***-**** Cell: 908-***-****


Versatile, Innovative IT Manager with over 20 years experience in high-volume global environments. Exemplary leader with demonstrated ability to manage change, mitigate risk, energize the organization, infuse new ideas and deliver solid results. Regarded for taking enterprise system performance and productivity to the next level. Highly reliable and adept at delivering complex projects on-time using cross-functional teams despite aggressive timelines.

Highly analytical with "big picture" vision

Strong track record of working with mgmt., staff & vendors

Regarded for superior customer focus & dedication

Converting complex requirements into actionable plans

Exceptional manager, team builder and coach

Record of accurately assessing complex technical challenges

Delivering strong cost reductions & improved efficiencies

Transforming technical challenges into creative ideas & solutions

Key Competencies

SDLC Project Management

Agile Coach

Strategic Planning

Business Process Reengineering

Multi-million-dollar budget accountability

Web Application Development

Information Security Risk Management

Contract Negotiations

Building strong customer relationships

Business case development & writing

Vendor Negotiations/Management

Offshore team management

Feasibility Analysis

Professional Certifications

PMP - Project Management Professional

CSM – Certified Scrum Master

CRISC – Certified Risk Information Systems Control


AIR PRODUCT & CHEMICALS Inc., Allentown, PA 2014 – Present

Senior Program/Project Manager

Managed several strategic Information Security projects, including Information Rights Management (IRM) & Activity Monitoring, Data Rights Management (DRM), Identity Access Management (IAM), Password Access Management (PAM), Multi Factor Authentication (MFA).

Key Accomplishments:

Worked with Directors and System owners to outline and document business cases; incorporated ROI data into Project Charter creation

Managed multiple vendor engagements for the above outlined initiatives including working with Corporate Procurement through the purchasing process (RFI, RFP, pricing negotiations, SOW deliverables etc.)

Collaborated with information owners, Data managers, Communication managers and core project team to document requirements gathering strategy, testing strategy and change management strategy

Created and delivered status updates to Project Board including CIO and CISO on project objectives including budget, timeline, resourcing, risks and mitigation strategies and project scope items

Project forecasting, including 6 quarter planning activities and budget management

Marlene Romany Page 2

AIR PRODUCT & CHEMICALS Inc., Allentown, PA 2011 – 2013

Consultant Project Manager

Managed several infrastructure upgrade projects in addition to a SAP HR implementation of Time Evaluation.

Key Accomplishments:

Managed the vendor engagement and partnership with Microsoft on the SP 2010 Infrastructure project

Developed and managed the project schedule ensuring that key deliverables were on target and project timeline was adhered to

Identified project risks, identified mitigation strategies and assigned ownership

Collaborated with project team to document requirements gathering strategy, testing strategy and change management strategy

Worked with HR Generalists, Service Managers and Support Services team to identify key success factors for Time Evaluation roll out in SAP

Prepared board presentations and facilitated project board meetings outlining accomplishments, project’s financial standing and reviewing high level risks and mitigation strategies

Managed critical path tasks, identified project constraints and recommended alternative options for remediating

ANDESA SERVICES, Inc., Allentown, PA 2009 - 2011

Application Manager

Initiated, coordinated and implemented process improvements creating efficiencies in the software development process. Managed, mentored and coached a team of 19 Java developers

Defined key performance indices reports and identified areas for improvement

Aligned departmental objectives with corporate strategic initiatives and communicated with business partners on improvement initiatives and benefits projected for all stakeholders

Partnered with PMO to establish software development best practices

Key Accomplishments:

Established strategic road map for software development team outlining growth, technology enhancements with a projected cost reductions of $500,000

Implemented Key Performance Indicators of development team including production defect tracking metric, help desk metric, production implementation success rate metric, estimation & budget metric

Reduced help desk issues by 35% through root cause analysis, knowledge transfer and training

Implemented release planning process reducing activity to the production environment by 75%

Collaborated with Security Officer on SAS 70 process improvements including reducing access to production environment, establishing on-call support role, creating process for auditing production environment

ASCENSUS (Formerly BISYS retirement Services), Dresher, PA 2007 - 2009

Senior Project Manager

Managed implementation of large software projects. Implemented project management best practices to improve project success rates, increase efficiency and improve associates' knowledge base

Key Accomplishments:

Developed/implemented project score card assessing success of strategic projects, expected to identify areas for improvement and drive process change

Assisted with design and implementation of new requirements document template expected to improve requirements traceability throughout the project management process improving product quality

Developed project selection guidelines to assist in identifying request alignment with organization's strategic goals

Developed and implemented IT project request process improving clarity, business need/objective and cost benefit of requests

Monitored junior staff on project management best practices

Marlene Romany Page 3

ALM MEDIA INC., New York, NY 2006

Senior Project Manager

Charged with reengineering business processes and IT infrastructure within integrated media firm serving legal, real estate, financial and business clients

Key Accomplishments:

Spearheaded development of processes, procedures, policies and reporting mechanism for project management team securing buy-in from executive team, improving efficiency by 40%

Led data warehousing project consolidating 20 years of content, projected annual revenue generation of $15M

Skillfully negotiated contracts with vendor for software and professional services saving over $30K

Drove the implementation of cost containment solutions and consolidation of redundant IT processes producing 30% reduction in expenses

TIAA-CREF, New York, NY 2005

Consultant Project Manager

Directed a project team of 25 employees and consultants, implementing a high-profile cash remittance system from initiation to delivery with no development team in place and critical time constraints

Identified IT personnel to coordinate architecture, security, database and hardware requirements

Managed project schedule, risks, quality and communications plan

Served as liaison with project sponsor and business users identifying critical project scope and deliverable timeframe

Supervised completion of deliverables and project milestones and provided project status to senior management

Key Accomplishments:

Recruited, hired and mentored a co-located development team

Consolidated and migrated three legacy application, processing up to $50M daily, into one cash processing system

Minimized business disruption, produced easy-use manuals for cash processing personnel

Used extensive problem solving techniques for aiding QA testers and application teams in rapidly resolving defects, facilitating an on-time completion. New system saved $100K annually and reduced maintenance by 25%


Consultant Project Manager

Assisted with the outsourcing of Zurich's IT Department to CSC (See below)

ZURICH NORTH AMERICA, New York, NY 1998 – 2004

Project Manger 2001 – 2004

Led team developing a Web application using new .NET technology. Managed $2M project budget, provided critical information to the VP of IT

Defined business requirements and functional specs, oversaw project scheduling/scope, issues resolutions, software development release and prioritization of enhancements

Evaluated, negotiated and managed 3rd. party vendors

Administrated change control procedures

Key Accomplishments:

Selected to direct development of a $2M underwriting workstation with nationwide application. New system lowered processing time by two days and generated $40M in monthly revenue

Improved IT efficiencies by 30% by developing new comprehensive processes

Core member of IT Process Standards Committee establishing change management and software development standards

Previous experience

Web Applications Developer – Zurich North America

Webmaster – Zurich North America

Project Coordinator – Zurich North America

IT Auditor – Trinidad & Tobago Insurance Services

Marlene Romany Page 4

Technical Summary

Development: HTML, DHTML, XML, JavaScript, ASP.Net, C++, Crystal Reports, MQSeries, SQL, Java, API Management

Databases: SQL Server, Oracle

Platforms: Windows, UNIX, LINUX

Software: MS Project, Clarity, Service Now, Rally, Borland TRAKIT, Quality Center, Test Director, MS Office

Professional Organization Membership

Project Management Institute (PMI)



Boston University, Boston, MA

M.S., Project Management

Bernard Baruch College, New York, NY

B.B.A., Computer Information Systems

Minor Alternative, Small Business Management

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