Administrative Assistant Customer Service
Resume:
Nitansha Barnwal
SKILLS
Industrial Exposure Computer & Other Skills
Administrative Assistant
Receptionist & Customer Service
Basic Accountants
Front Office Management
Database Management
Depository Audits
Management Information System
Report Writing
Class 5 Driver License
Croesus Version 8
Global Operations Workbench (GOW)
Advanced MS Excel user
MS Outlook, MS Word, MS PowerPoint
Archiving
Scheduling & preparation of
Meeting Minutes
Coordinating Cultural Activities
Client's Queries Addressee
WORK EXPERIENCE
Nortek Air Solutions Inc. (Venmar CES.), Saskatoon August 2014 - May 2015 Administrative Assistant/Recptionist
Performed sales order entry and parts order entry after conducting appropriate verification and order clarification and then emailing it to the concerned departments.
Coordinated with sales and technical department in order to solve customers and reps queries regarding products
Clerical duties including multi-line phone, operated office equipment (photocopier, fax, scanner, voicemail, mailing machine, etc.), maintained office supplies on regular basis.
Worked as a receptionist which includes tasks like responding to variety of clients, stakeholders, reps and general public, handling customer queries over the phone and transferring calls, distributing mails and other receptionist duties.
Kolisnek Developmnt Inc., Saskatoon May 2014 - May 2014 Administrative Associate/Receptionist
Worked on a temporary assignment as a receptionist with tasks including basic administrative duties. YourLink Inc., Saskatoon Jan 2014 - Mar 2014
Administrative Associate/Receptionist
Worked as a receptionist which includes tasks like greeting customers, answering and transferring calls, distributing mails, handling customer inquiries, etc.
Performed basic administrative duties like data entry, processing cheques, operating business machines (fax, photocopier), updating mailing lists, addressing and mailing correspondence, archiving and keeping business records in order, and providing support to other departments. CIBC Wood Gundy, Saskatoon Oct 2013 - Jan 2014
Administrative Associate
Worked as a full time temporary admin associate at CIBC Wood Gundy Saskatoon Branch under Manpower Solutions payroll
Account opening and account maintenance on Global Operation Workbench (GOW) and mailing the details to CFA.
Worked on Croesus Ver. 8 (CRM & Portfolio Management System) to verify client's portfolios, account details and share transfers.
Performed basic administrative duties like data entry, operating business machines (fax, photocopier), 168 Covepark Rise NE Calgary, AB,
T3K6G2
Cell: 1-306-***-****
Email: ********.*******@*****.***
Nitansha Barnwal Page 2 of 3
updating mailing lists, addressing and mailing correspondence, archiving and keeping business records in order, and providing support to other departments.
Matched hard copy accounting documents to automated system transmittals and corrected erroneous information. Requested documents when needed to verify and complete unfinished accounting details. Investment Information and Credit Rating Agency of India (ICRA Ltd.) Mar 2012 - Sep 2012 New Delhi
Business Associate
Handled multiple front office management tasks - Scheduling meetings and preparing meeting minutes, database management, archiving, Co-ordination with corporate office & Branch Operations and other administration functions
Handled MIS (Management Information System) tasks - prepared daily MIS reports on the basis of company's press release
Bluedart Express Ltd., Accounts & Finance, New Delhi Mar 2011 - May 2011 Customer Care Executive
Handled customer accounts and addressed their accounts related queries
Interacted with the customers and their concerned branch through mails as well as telephonic conversation
Arranged the pickups of the accountholder of the assigned area and coordinated with concern branch for packet deliveries
RRCO Consulting Pvt. Ltd., New Delhi Jun 2010 - Dec 2010 Depository Participant Auditor
Performed Depository audits including dematerialization, Delivery Instruction Slip execution & re- issues, Transmission, etc
Prepared internal auditors report, monthly MIS report and Interacted with clients and addressed their queries through mails
Checked KYC (Know Your Customer) form on the basis of depository compliance manual Reliance Money Limited May 2009 - Jul 2009
Summer Student
Handled Depository desk (Dematerialization, DIS Execution) while performing a comparative analysis of different Portfolio Management Services OTHER WORK EXPERIENCE
Ishan Institute of Management & Technology, New Delhi Jul 2010 - Aug 2010 Cultural Coordinator
Coordinated in organizing various intra-college cultural programs like skit, dancing and singing competition; participation of more than 20 teams
Ishan Institute of Management & Technology, New Delhi Feb 2010 - Mar 2010 Decoration Coordinator
Coordinated in planning the decoration of the venue of annual intra-college cultural fest Kshitiz 2010 EDUCATION
Ishan Institute of Management & Technology, New Delhi Post-graduate Diploma in Finance Management
May 2010
2nd Ranked Student
Deen Dayal Upadhyay Gorakhpur University, Gorakhpur June 2007
Bachelor of Commerce
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AWARDS
Certificate of Excellence for 2nd topper in the 2010 batch, IIMT New Delhi 2011 Certificate of Excellence for Best Cultural Coordinator, IIMT New Delhi 2011 Certificate of Excellence for Best Decoration Coordinator, IIMT New Delhi 2010 Letter of Appreciation, Reliance Money Ltd 2010
PROFESSIONAL AFFILIATIONS
DOEACC 'O' Level, The Department of Electronics and Accreditation of Computer Courses May 2008
ACTIVITIES AND INTERESTS
Native speaker of English & Hindi,
Sketching, crafting, singing, dancing & cooking
REFERENCES
Reference will be provided on request.
Contact this candidate