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Administrative Assistant Customer Service

Location:
Calgary, Alberta, Canada
Salary:
$16 per hour
Posted:
January 16, 2018

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Resume:

Nitansha Barnwal Page * of *

Nitansha Barnwal

SKILLS

Industrial Exposure Computer & Other Skills

Administrative Assistant

Receptionist & Customer Service

Basic Accountants

Front Office Management

Database Management

Depository Audits

Management Information System

Report Writing

Class 5 Driver License

Croesus Version 8

Global Operations Workbench (GOW)

Advanced MS Excel user

MS Outlook, MS Word, MS PowerPoint

Archiving

Scheduling & preparation of

Meeting Minutes

Coordinating Cultural Activities

Client's Queries Addressee

WORK EXPERIENCE

Nortek Air Solutions Inc. (Venmar CES.), Saskatoon August 2014 - May 2015 Administrative Assistant/Recptionist

Performed sales order entry and parts order entry after conducting appropriate verification and order clarification and then emailing it to the concerned departments.

Coordinated with sales and technical department in order to solve customers and reps queries regarding products

Clerical duties including multi-line phone, operated office equipment (photocopier, fax, scanner, voicemail, mailing machine, etc.), maintained office supplies on regular basis.

Worked as a receptionist which includes tasks like responding to variety of clients, stakeholders, reps and general public, handling customer queries over the phone and transferring calls, distributing mails and other receptionist duties.

Kolisnek Developmnt Inc., Saskatoon May 2014 - May 2014 Administrative Associate/Receptionist

Worked on a temporary assignment as a receptionist with tasks including basic administrative duties. YourLink Inc., Saskatoon Jan 2014 - Mar 2014

Administrative Associate/Receptionist

Worked as a receptionist which includes tasks like greeting customers, answering and transferring calls, distributing mails, handling customer inquiries, etc.

Performed basic administrative duties like data entry, processing cheques, operating business machines (fax, photocopier), updating mailing lists, addressing and mailing correspondence, archiving and keeping business records in order, and providing support to other departments. CIBC Wood Gundy, Saskatoon Oct 2013 - Jan 2014

Administrative Associate

Worked as a full time temporary admin associate at CIBC Wood Gundy Saskatoon Branch under Manpower Solutions payroll

Account opening and account maintenance on Global Operation Workbench (GOW) and mailing the details to CFA.

Worked on Croesus Ver. 8 (CRM & Portfolio Management System) to verify client's portfolios, account details and share transfers.

Performed basic administrative duties like data entry, operating business machines (fax, photocopier), 168 Covepark Rise NE Calgary, AB,

T3K6G2

Cell: 1-306-***-****

Email: ac319c@r.postjobfree.com

Nitansha Barnwal Page 2 of 3

updating mailing lists, addressing and mailing correspondence, archiving and keeping business records in order, and providing support to other departments.

Matched hard copy accounting documents to automated system transmittals and corrected erroneous information. Requested documents when needed to verify and complete unfinished accounting details. Investment Information and Credit Rating Agency of India (ICRA Ltd.) Mar 2012 - Sep 2012 New Delhi

Business Associate

Handled multiple front office management tasks - Scheduling meetings and preparing meeting minutes, database management, archiving, Co-ordination with corporate office & Branch Operations and other administration functions

Handled MIS (Management Information System) tasks - prepared daily MIS reports on the basis of company's press release

Bluedart Express Ltd., Accounts & Finance, New Delhi Mar 2011 - May 2011 Customer Care Executive

Handled customer accounts and addressed their accounts related queries

Interacted with the customers and their concerned branch through mails as well as telephonic conversation

Arranged the pickups of the accountholder of the assigned area and coordinated with concern branch for packet deliveries

RRCO Consulting Pvt. Ltd., New Delhi Jun 2010 - Dec 2010 Depository Participant Auditor

Performed Depository audits including dematerialization, Delivery Instruction Slip execution & re- issues, Transmission, etc

Prepared internal auditors report, monthly MIS report and Interacted with clients and addressed their queries through mails

Checked KYC (Know Your Customer) form on the basis of depository compliance manual Reliance Money Limited May 2009 - Jul 2009

Summer Student

Handled Depository desk (Dematerialization, DIS Execution) while performing a comparative analysis of different Portfolio Management Services OTHER WORK EXPERIENCE

Ishan Institute of Management & Technology, New Delhi Jul 2010 - Aug 2010 Cultural Coordinator

Coordinated in organizing various intra-college cultural programs like skit, dancing and singing competition; participation of more than 20 teams

Ishan Institute of Management & Technology, New Delhi Feb 2010 - Mar 2010 Decoration Coordinator

Coordinated in planning the decoration of the venue of annual intra-college cultural fest Kshitiz 2010 EDUCATION

Ishan Institute of Management & Technology, New Delhi Post-graduate Diploma in Finance Management

May 2010

2nd Ranked Student

Deen Dayal Upadhyay Gorakhpur University, Gorakhpur June 2007

Bachelor of Commerce

Nitansha Barnwal Page 3 of 3

AWARDS

Certificate of Excellence for 2nd topper in the 2010 batch, IIMT New Delhi 2011 Certificate of Excellence for Best Cultural Coordinator, IIMT New Delhi 2011 Certificate of Excellence for Best Decoration Coordinator, IIMT New Delhi 2010 Letter of Appreciation, Reliance Money Ltd 2010

PROFESSIONAL AFFILIATIONS

DOEACC 'O' Level, The Department of Electronics and Accreditation of Computer Courses May 2008

ACTIVITIES AND INTERESTS

Native speaker of English & Hindi,

Sketching, crafting, singing, dancing & cooking

REFERENCES

Reference will be provided on request.



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