Sr IT Business Analyst, Project Manager, Senior Consultant

SHEKETTA MISTER

*** ****** **** •Woodstock, GA **189 •Cell: 404-***-**** •**************@*******.***

PROFESSIONAL OVERVIEW

Senior Business Analyst Consultant utilizing interdisciplinary skillsets to drive project implementation, elicit requirements and solve problems while reducing cost and improving processes. Proven leader in Public Health and Clinical Informatics with the ability to successfully integrate scientific, laboratory and clinical workflows with information technology to adhere to business processes and rules. Lead the KPI metrics that resulted in new business development and contract renewals. Works well independently as well as collaboratively with colleagues to promote a cohesive team environment. Motivated by thought-provoking opportunities; detail-oriented, ability to resourcefully multitask and thrive in environments where interpersonal competence is needed.

CAREER SKILLS/KNOWLEDGE

•Project Management •Phase I-IV studies •Agile/Scrum/Waterfall

• Variance Analysis •Database/Software Implementation •SAS Visual Analytics

•IT Consulting •Policy and Procedures Development •Technical report writing

•Enterprise Systems •StarLIMS • SOP development

•FDA regulations •End to end implementation • Chromatography software

•HL7/LOINC code •Drug Development •Sunrise Clinical Application

CAREER BACKGROUND

Tech Genomics LLC, Alpharetta, GA 10/2017-12/2017

Senior IT Business Analyst (Contract)

Conduct stakeholder Joint Application Design interviews and analyzed SOPs to extensively translate user concepts and ideas into business requirements. Lead the clinical workflow analysis and design for test code optimization across global clinical research organizations via MS Visio and Lucidchart illustrations. Contribute to software design mock-ups in Microsoft Azure. Participate in meetings with functional user areas to define business system requirements and resolve problems in existing areas. Simplified complex processes to drive business solution that augemented UI design and functionality. Partnered with SDLC colleagues to translate business processes and requirements into functional specifications.

Booz Allen Hamilton, Atlanta, GA 10/2016- 10/2017

Senior Consultant/ Business Systems Analyst (Contract)

Facilitate meetings with stakeholders at the Center for Disease Control via interviews, end user feedback and technical support content to determine business and functional requirements that support the organizational and business strategies. During the requirements gathering process, assist users with the HL7 guidelines when assigning test names for LOINC codes assignment. Gather and analyze business requirements and build proof-of-concept to evaluate technical designs and provide solutions to complex business problems. Utilize interdisciplinary skillset to address the need for a cross-functional approach to problem solving and system implementation. Liaise with the leadership team to continuously improve business process model. Produced documentation and created processes that resulted in an increase in the project scope for the next fiscal year. Create user friendly designs by formulating the interaction flow of applications, visual mockups and conceptual diagrams. Lead end to end implementation including but not limited to analysis, design, quality assurance and client training consultations. Lead performer in public health lab conversions and SAS visual analytics deployment resulted in increase in users interest of the StarLIMS application. Developed the as-is process model and improved the to-be requirements that resulted in the most labs being converted in one fiscal year. As a result, appointed lead of specialized lab conversion and visualization on-boarding.

Apex Systems, Atlanta, GA 05/2016-09/2016

Clinical Business Systems Analyst (Contract)

As a part of the LIMS team at the Center for Disease Control, conduct analysis of STARLIMS application and facilitate client facing meetings to gather user requirements. In collaboration with stakeholders, define and document application scope and system workflow processes. Liaise with implementation specialists and lab users to promote a user-friendly deployment of system configuration. Develop workflow process to improve business model for scope of project. Consult with client regarding system architect for new module applications. Interaction with client and key stakeholders resulted in improvement of business processes.

QUINTILES CENTRAL LABORATORY, Marietta, GA 09/2012-5/2016

Project Set-Up Manager/ Business Analyst

Design and formulate system specifications to correlate with the drug development business requirements and clinical research needs for data analysis. Interface with clients, programmers, and clinical project managers to engineer and analyze web-based information systems inclusive of writing programmatic specifications, testing and identifying errors with VGL coding prior to implementation. Subject matter expert for defining the test environments for oncology, cardiovascular and respiratory drug development system essentials. Mentor study teams regarding the technical requirements as it relates to their clinical output and ensure requirements are understood and agreed. Enforce standard operating procedures and compliance of processes to promote quality assurance. Spear head kick off meeting and technical design and analysis presentation that resulted in a revenue of $315K and long term contract with client to develop new business. Implemented a cost reduction process and annual budget planning for a biotech system design to develop a reasonable approach to database amendment requests. Translate business requirements utilizing multiple models to attain system solutions. Analytically validated and resolved system/software issues via investigation and problem solving for VGL coding deficiencies. Liaised with lead data analysts and sample tracking supervisors to create BI reports for sample tracking. Technical program lead for biotech clinical research system.

PHARMA PAC LLC, DeKalb, MS 08/2009-5/2011

Raw Materials Department Manager 4/2010-2/2011

Provide strategic and operational leadership to establish a quicker release time to support product manufacture and other departments. Reinforced and ensured FDA regulatory compliance; participated in validation projects as needed. Full pharmacopeial monograph (USP/NF) testing of API using wet chemistry techniques and analytical instrumentation (HPLC, IR, GC-FID &UV/VIS). Perform analysis before or within company turnaround time. Increased GDP under my leadership by reducing the number of quality incidences. Analyzed samples using Waters Empower chromatographic software via statistical analysis.

Validation Chemist 12/2009-9/2010

Develop and validate analytical methodologies utilizing statistical approaches (linear regression and R analysis using EXCEL) in support of pharmaceutical product development. Created lab reports for specificity, precision, intermediate precision, filtration, linearity (range, LOD & LOQ) and forced degradation to satisfy regulations for method develop and validation. Work cohesively in cross functional groups to analyze data sets and formalize product development. Wrote new SOPs and analyzed existing SOPs to include more technical reasoning behind the current methodology for UV/VIS and gravimetric assays.

Stability Chemist 8/2009-12/2009

QC chemist duties related but not limited to extractions, titrations, & colorimetric assays. Provide analysis, support and troubleshooting with analytical instrumentation and wet chemistry techniques. Standardized and calibrated chemical solutions. Assist with Change of Monograph documentation.

Greenwood Leflore Hospital, Greenwood, MS 7/2007-7/2008

Pharmacy Technician

Ensure the efficient operation of the pharmacy by assisting the pharmacists on duty with administrative assistant tasks like answering the phones, cashier duties for inpatient/outpatient prescriptions, handling inventory to ensure the pharmacy and patient medication rooms are stocked. Meticulously ensure patient safety via checking labels and patient medications comply with patient records. Interface with physicians, pharmacists, nurses, and inpatient and outpatient customers to meet their medication needs. Under the supervision of a pharmacist mix intravenous medication; exploit detail, accuracy and customer/client relation skills upon delivery of patient medication. Train seasoned pharmacist on the use of Omnicell information system software to retrieve patient medication.

University of Mississippi, University, MS 5/2006-8/2006

Summer Intern Research Technician

Perform in vivo toxicity testing of methamphetamine administration intraperitoneally in Swiss

Webster mice for behavioral analysis of the drug’s toxicity. Once the rodents were sacrificed, brain tissues (hippocampus and striatum) were analyzed using RNA extractions for cDNA reverse transcription preparation. RT-PCR gene amplification was used to process the cDNA transcription samples. Prepared Power Point presentations for local and state scientific conferences and assist student technician with summer research presentation. Worked cohesively with a diverse team of scientists and technicians to publish a manuscript based on our MMP9 gene amplification and methamphetamine research.

Tougaloo College, Tougaloo, MS 5/2005-12/2005

Research Associate-Protein Chemistry

Worked on the development and application of innovative mass spectrometric methodologies for the identification of in depth protein characterization; optimize and apply LC-MS/MS proteomic methods. Supervise and monitor the daily activities of student researchers to ensure production and quality standards are met. Independently ensure the routine performance of quality control tests to maintain effective calibration and instrument operation. Serves as a liaison for technical personnel in the resolution of problems and assist the principal investigator in the management of the laboratory’s strict fiscal budget. Document and upkeep lab records as well as maintain study documentation. Analyze proteins and peptides using Electrospray Ionization (ESI) and nanospray (nanoESI). Harvest tissue cultures utilizing sterile techniques and principles. Protein characterization: SDS-page and IEF electrophoresis, liquid and solid trypsin extractions. Abstract of research was presented at the SERYM conference.

Wells Fargo Financial, Grenada, MS 11/2003- 4/2005

Credit Manager

Through the management trainee program, build a strong report with customers to assist them in meeting their financial needs. Acquired an understanding of risk and credit analysis through the comprehensive training program; advise customers of ways to effectively pay off creditors in a timely manner

Execute loan application processes for real-estate, auto and personal loans; insurance loan compliance specialist.

Bonner Analytical Testing Company, Hattiesburg, MS 1/2001-1/2002

Chemistry Analyst

Extract metals from environmental samples for ICP, AA and Graphite Furnace testing. Develop/Validate methodologies for various chemical metals and components in compliance with Standard Operating Procedures (SOP) and EPA SW 846 compendium. Implement experimental protocols and procedures.

Initiatively maintain, set up & conduct routine maintenance on analytical instrumentation. Prepare reagents and maintain laboratory equipment and supplies. Inform department supervisor of protocol and methodology issues that affected reliability of data-assist with corrective action.

EDUCATION

MICHIGAN STATE UNIVERSITY, East Lansing, MI

Professional Science Masters, Integrative Pharmacology, partially complete

THE UNIVERSITY OF SOUTHERN MISSISSIPPI, Hattiesburg, MS

Bachelor of Science, Biological Sciences-Chemistry (Minor), 8/2003

PUBLICATION

Liu Y.; Brown, S.; Shaikh, J.; Fishback, J.A.; Matsumoto, R. R. Relationship between methamphetamine exposure and matrix metalloproteinase 9 expression. Neuroreport. 19(14)17 1407-1409, 2008.

ABSTRACT

Hennington, B.S., Kyle, P., Brown, S. Mapping Phosphorylation Sites of

Peptides Using Electrospray Ionization Mass Spectrometry. SERYM Conference.

Hattiesburg, MS. 2006.

CERTIFICATIONS / ACHIEVEMENTS

•Thermo Electron Institute Finnigan LCQ Biotech Operations on July 28, 2005

COMPUTER SKILLS

LIMS, VGL, MS Word, Excel, Powerpoint, MS Outlook, Chromatography Software (Bioworks, EZ Chrome, Seaquest, Empower), SAS VA, MS Visio, Lucidchart

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