customer service

Beverly A. McLendon

*** ***** *. ****** ****.

Stockbridge, GA 30281

404-***-****

**************@*******.***

INTENT: To support management in an Patient Account role where my technical skills, initiative, and understanding of client/customer-driven organizations will be of value. Qualifications Summary:

Customer Service, Meeting Coordination, Travel Arrangements, Inventory Control, Data Entry, Problem Resolution, Mail Processing, Training Employees, Telephone Coverage, Correspondence (Compose and Edit), Multitasking. COMPUTER SKILLS

Proficient in MS Word, Excel, Access, and Outlook

RELEVANT EXPERIENCE

Coca-Cola North America Atlanta, GA

Customer Service 2002 - 2014

Provide Customer Service at Everything Coca-Cola Company Store

• Assist with coordination and preparation of merchandise sales events on and offsite.

• Coordinate set up and breakdown of sidewalk sales.

• Provide face-to-face and telephone customer service support in busy retail environment.

• Process domestic and/or international customer orders by taking accurate information.

• Maintain accurate sales records with sales tickets.

• Maintain inventory of store merchandise by keeping store in order.

• Serve as liaison to communicate critical departmental information to other team members.

• Train new associates in customer service, selling, writing sales tickets, and keeping inventory straight.

Delta Staffing Service Atlanta, GA

Data Entry Clerk 1999 - 2000

• Input airplane parts data into computer database.

• Provided telephone coverage for staffing team of four.

• Processed incoming and outgoing mail.

Doctor Scott Fisher Office

Desk Clerk 1987-1990

Scheduling appointments Faxing, Filing and Billing client. Accepting walk-in.

EDUCATION

Lyons High School Lyons, GA

Diploma

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