Customer Service Manager
Resume:
WHITNEY CORDER
Oklahoma City, OK 73119
********@*****.***
OBJECTIVE
To obtain an entry level job with room for growth both financially and professionally.
JOB HISTORY
JPS Property Management-Leasing Agent September 2016 through January 2018
Show apartments. Run background checks on prospective tenants. Explain property rules and addendums; sign lease agreements with qualified prospects. Monitor work orders from start to finish to make sure repairs are completed timely. Schedule vendors for make-ready apartments. Post rent on Rent Manager. Set payment arrangements. Make keys.
Hudiburg- Appointment Setter January 2016-September 2016
Set appointments for car repairs. Called customers to schedule appointments for factory recalls.
Midland Mortgage-Temp for JKP Staffing Oklahoma City OK
Assist customers with payments, review assistance options for loan modifications, set up repayment plans according to loan type, website support, work on a dialer, in-bound and out-bound calls, and work from scripts.
Caliber Home Loans Mortgage Collector November 2014 through June 2015
Assist customers with payments, review assistance options for loan modifications, set up repayment plans according to loan type, website support, work on a dialer, in-bound and out-bound calls, and work from scripts.
World Acceptance Moore, OK- Assistance Manager September 2013 through July 2014
Process customer loans and prepare taxes, process loan payments and renew loans. Customer service and collections both in person and by phone.
IBC Bank, Oklahoma City, Oklahoma Lead Teller, January 2012 through eptember 2013
PROFICIENCIES
EDUCATION
Microsoft Word, Excel, PowerPoint, Adobe
Emerson High School, Diploma 2010
10-Key, Keyboarding, Multi Line Phone,
Oklahoma Community College 2011
Rent Manager
References available upon request
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