Health Manager

Fern Pennington

Consultant Introduction

Fern is a professional Epic HIM certified Analyst with experience in several full-cycle implementations of Epic. She is certified in Epic Health Information Management, has over 40 years of Healthcare experience and 10 years of Epic HIM experience. With this being said, she has an excellent understanding of the workflows and the associated design and build in Epic. Having worked with Epic Software for over ten years, Fern has a firm grasp on the integration points within Epic and is able to provide valuable oversight and input into matters during an implementation. She has been a dedicated analyst in all phases of an Epic installation including build, implementation and support. She provides the knowledge and experience needed for executing successful go-lives. Fern quickly establishes professional relationships and would make an outstanding addition to any team implementing or optimizing their Epic HIM applications.

Epic Experience

Epic HIM certified 2007, 2008, 2009 2010, 2012, 2014, 2015 Epic Experience

Epic implementation methodology -Epic HIM certified 2007, 2008,

Go-live planning/execution 2009, 2010, 2012, 2014, 2015

Software testing -Epic implementation methodology

Interface testing -Go-live planning/execution

Multiple go-lives -Software testing

Mentoring of others -Interface testing

Staff/end-user training -Multiple go-lives

Management and movement of data -Mentoring of others

Issues, communication, and risk management -Staff/end-user training

Issue Resolution -Management and movement of

SmartText data

Workflow Documentation

Tip Sheets

Proficient in other applications (ADT, Prelude, Cadence)

Proficient in both front-end and back-end processes (Hyperspace, Text and Chronicles)

Healthcare Organizations

Sisters of Mercy Healthcare System

Trinity Mother Francis Health System

Rockford Health System

John Muir Health System

St. Francis Health System-Tulsa, Oklahoma

Saint Francis Medical Center –Cape Girardeau, Mo

Self Regional Healthcare

Experience

Self Regional Healthcare Greenwood, SC

Epic HIM Lead

Oct. 2016 – present

All build including;

Coding WQ’s

Deficiency tracking WQ’s

Release of Information WQ’s

Provider Notification Letters

Jobs, Batches and Runs for Provider Notification and Deficiency Tracking

Facilitator of following Integrated Workgroups

Legal Medical Record

Patient Confidentiality

Scanning/Transcription

Review of test scripts for Functional testing

Just beginning review and working Training Wheels for Trainer

Cape Girardeau, Mo

Saint Francis Medical Center

Epic HIM Lead

April 2015 – September, 2016

Direct and assist 1 other HIM AC on the build task for 2015

Work very closely with HIM Director to ensure HIM department understands the system

build is correct for their needs

Attend meetings, create agendas and complete minutes

Serve as point person for Integrated teams for patient Confidentiality, Chart Correction,

Integrated System, EpicCare Link Steering Committee and Legal Medical Record

Promoted the change to 3M encoder from Quantum

HIM Team consistently completes the build buckets weeks in advance of due date

Mentor to the HIM AC who has no experience with Epic

Built users for EpicCare Link for Release of Information

Transfer of knowledge to other HIM AC as we continue build of Epic system

Build of MS-DRG ID and mapping of DRG

Created Training material for HIM modules until HIM Trainer hired, continue to provide support to the new HIM Trainer

Assist HB with the PRCT

Saint Francis Health System Tulsa, OK

Epic HIM AC

May 2014 to September 2014

Revised training material and trained coders for Coding and Abstracting module

Created Tip Sheets for CDI

Printer Mapping

Successful go-live June, 2014

Command Center Support

Provided support for all modules of HIM post go-live; Coding, Deficiency;

CAC through Optum

Tracking and Release of Information

HEAT ticket tracking

John Muir Health

Walnut Creek, CA

Epic HIM Team Lead Consultant

July 2013 to May 2014

Primary resource for HIM Team tasks

Lead for ICD-10 Workgroup

Worked closely with SME’s to identify HIM related business needs

Facilitated all HIM meetings, created agendas, and compiled minutes for all

meeting

Representative for Change Control meetings

Built Chart Read Only for all user groups including testing

Worked closely with Security team to ensure HIM security build

ICD-10 Integrated testing

Successful go-live March, 2014

Support during Go-Live, on hands with SME’s

Support Post Go-Live, on hands with SME’s

CA ticket tracking

Rockford Health Systems Rockford, IL

Epic HIM Consultant

March 2013 to July 2013

Built Deficiency Tracking including Provider letters

Application and Integrated Testing for all HIM

Worked with Instructional Designer to prepare materials for training

Built Chart Read Only for all user groups including testing

Facilitated Pre go-live Deficiency Tracking meetings

Successful go-live April, 2014

Provided go-live support for all HIM modules

Trinity Mother Francis Health

Tyler, TX

Epic HIM Consultant

May 2012 to March 2013

Lead for 3 HIM AC’s

Built Coding Work Queues

Built Doc Review for Coding

Built ED and Pain Clinic Preference List

Created Deficiency workflow, reports and provider reports

Created material for training

Provided training of coders, deficiency analyst, and ROI

Created Dashboard Reports

Created Tip Sheets for Ambulatory Scanning

Application and Integrated Testing

Revised Security templates, classification user roles

Built Release of Information Reports

Data Courier

Successful go-live in December, 2012

Provided support for all HIM

Footprints ticket tracking

Sisters of Mercy Health Care St. Louis, MO

EPIC HIM AC

November, 2006 – May, 2012

Lead on three implementations

Lead on 2009 Upgrade

Build, support and maintain Work queues for Coding

Created Reports for Coding, Deficiency and ROI

Created Provider Reports

Designed workflows for coding, Deficiency and ROI

Built and maintained Fee Schedule for ROI

Built and maintained workstations and chart Types

Created categories

Built ROI reports utilizing Print Groups

Participated in the MPI clean-up of all facilities

Participated in build and implementation for 12 facilities and supervised the build and implementation of 3 facilities, which all were completed prior to the Project date

Participated in support for all 15 facilities, received compliments from the Director of HIM for my knowledge of the system and the excellent support they received from me

Lead on the 2009 Upgrade with build and testing all completed on schedule

Worked diligently to transition facilities from current system to Electronic Record

Saint John’s Mercy Medical Center St. Louis, MO

October, 2001 – November, 2006

Manager of front office

DePaul Health Center St. Louis, MO

December, 1999 – September, 2001

Manager, HIM

Lutheran Medical Center St. Louis, MO

October, 1968 – December, 1999

Director – 1995-1999

Assistant Director – 1975-1995

Coder – 1971-1975

Analyst – 1968-1971

Education

RHIT, American Health Information Management Association, 1971

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