UX Researcher
Resume:
Yan Liu_Resume
Yan Liu
Current Location: San Jose, CA
Email: l *****.*****@*****.***
Cell Phone: 614-***-****
Working Authority: Eligible to work in U.S. (Green Card) Highlights
● Ph.D. degree in human sciences, with minors in psychology and business
● 10+ years of extensive research experience in human studies with hands-on experience in designing user studies using qualitative and quantitative methodologies
● 3+ years of professional experience in UX Research and Business Analytics field; top used methodologies include: in-lab usability studies, field studies, focus group interviews, survey, A/B testing, etc.
● Excellent at qualitative and quantitative data analysis, and providing insights from the data
● Excellent communication skills, detail-oriented, a creative and critical thinker and a rapid learner with self-motivation
● 3 years of teaching experience in human sciences related subjects
● 8 journal publications, 1 book chapter, and 11 conference presentations in human/consumer psychology and behavior field
Education
● The Ohio State University (OSU), Columbus, OH, U.S.A. 08/2015
Degree: Ph.D., in Education & Human Ecology / Human Sciences
Cumulative GPA: 3.942/4.00
Minors: Psychology, Business
Title of Dissertation: Value Creation through Bonding Strategies: An Online Retailing Context
● Dalian University of Technology (Top 10 Business Schools in China), Dalian, China, 12/2010
Degree: Ph.D. in Management / Business
Title of Dissertation: A Study on Internet Word-of-Mouth Expectation and Satisfaction Work Experience
● UX Researcher, TVC at Google Home, Mountain View, California, 08/2017-present
Working with experienced researchers on various studies, e.g., field study, foundational research, etc.
Collaboratively planning and moderating lab studies for Google Home Mini: out-of-box experience, sound quality and touch controls
Working closely with stakeholders (i.e., designers, engineers, PMs) and independently planning and conducting lab studies for Google Home App
● UX Researcher, LeEco Inc., San Jose, California, 05/2016-07/2017
Conducting Android phone and TV user interface research Yan Liu_Resume
Working closely with designers, engineers, prototypers, PMs, log data team, as well as other stakeholders
Planning and moderating in-person lab-based usability research; other studies include: in-home visits, focus group interviews and individual structured interviews, A/B testing, survey, etc.
Analyzing qualitative and quantitative user data and providing insights to stakeholders
● Researcher, Ohio State University, Columbus, Ohio, 2009-2015
Achievements:
o Deeply understood theories and practices in the human-related topics, particularly from psychology, economics, social sciences perspectives o Practiced various of scientific methodologies (e.g., survey, experiments, focus group interviews, brainstorming, etc.) to design human-centered studies o Constructed advanced models and used various of statistical tools to analyze data
Selected projects:
o Winning Consumers’ Acceptance in Retail Internationalization o Value Creation through Bonding Strategies-An Online Retailing Context
● Researcher, Dalian University of Technology, Dalian, China, 2006-2009
Achievements:
o Deeply understood theories and practices in consumer behavior and business administration
o Designed and conducted consumer and business studies o Performed data analysis using various of statistical tools and provided insights of the results
Selected projects:
o Dynamic Mechanisms of Consumer Purchasing Intention o Innovation Research on Internet Relationship Marketing Theory
● Senior Business Analyst, Leadi Marketing & Research Institute, P.R. China, 2004-2006
Achievements:
o Became a critical & creative thinker and a team leader o Developed skills to design various of studies
o Enhanced skills of analyzing data and providing insightful results
Selected projects:
o Customer Satisfaction Investigation of Philips’ Small Appliances o Customer Satisfaction Evaluation and Competitors Analysis of Canon Inc. o Investment Evaluation of Suifenhe Timber Import Exchange o Customer Satisfaction Analysis of Chinese Commercial Banks o Analysis of Pre-Owned Vehicle Market in China
o Analysis of Chinese Consumers’ Online Cell Phone Purchase Behavior
● Internship, Investment Promotion Bureau in Dalian High Tech Zone, China, 2003
Achievements:
o Developed investments evaluation and assessment skills o Learned about contracts analysis
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