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YACINE EL AMRANI Phone: 437-***-****
*-*** ****** **** *** 2K5, Toronto, Canada Email: **************@*****.*** Bilingual Account Manager
Software sales professional with over 4 years of experience working with global internet giants including Amazon.com and Rocket Internet, I worked on duties covering SaaS software online sales, account management, client's support, and lead generation. With an initial IT-focused background, I have developed skills in both IT and account management to deal with software sales in the online channel. Thanks to a customer-centric and result-oriented approach, I drove SaaS Software sales growth and outperform targets by 15% within an increasing network of North American partners during my last experience. Qualifications and skills
Work experience
Account Manager / SaaS Software Sales
Cloudswave, Industry: Internet Canadian web-based software startup, (Software marketplace) 03/2016-11/2017 Work contracts had been settled with local companies Eventories and Chronos Engineering Identified North American software companies (SaaS) using both inbound and direct marketing approach Developed trust and created long-term partnerships around sellers’ needs helping increase revenues Drove sales growth closing deals with American top software companies including GoDaddy and Zoho Explored growth opportunities with vendors leveraging website’s various options : affiliate sales, deals Built white-label shops and products through a network of websites and monitored sales’ performances Managed sellers’ accounts to develop business : pursue sales goals, audience targeting and conversions Advised sellers on best practices such as software reviews improvement and products listings optimization Accomplishments
Built a $45k business growth on a monthly basis by closing 10 deals and managing 5 existing accounts Developed a strong ability to deliver results under pressure increasing sales targets by 15% for 6 months Skill set : SaaS, Software marketplace, Affiliate sales, Software deals, Cross-sell, Up-sell, B2B Partnerships Digital Content Manager
Jumia Group (Rocket Internet), Industry: Internet Africa’s leading e-commerce company 03/2015-02/2016 Work contract had been settled with local company Ecart Services Analyzed products content KPIs and websites’ performances of seven African French-speaking markets Ensured improvement of product content that suits the buyer journey and helps increase sales growth Supported sellers while launching their stores helping them optimize their products and shops features Educated new sellers and advised them on how to leverage the marketplaces to promote their products Online Marketplace (B2B)
SaaS and Software sales
Affiliate sales programs
Vendors’ account management
Deals closing (B2B partnerships)
Affiliate marketing
Digital account management
HubSpot Sales certified
Communication and empathy
Costumer-focused attitude
Result-oriented approach
Bilingual: Fluent English & French
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YACINE EL AMRANI
Digital Content Manager (description’s ending)
Built a tool that automates product site’s categorization internal processing to enhance efficiency (macros) Accomplishments
Built product content that increases conversions’ rates by 8% in seven African French-speaking markets Improved content upstream treatment enabling to team members to reduce processing time by 13% Skill set : Web stores, Analytics, CRM, Seller support, Advanced excel, User Experience, BI, CMS, VBA Listing Creation Specialist
Amazon.com, Industry: Internet World’s leading e-commerce company 11/2013-02/2015 Integrated sellers’ stores on Amazon website using in-house tools and ensured vendors’ needs are met Worked with a portfolio of third-party key sellers and managed their integration on the French marketplace Backed new sellers and advised them on how to benefit from Amazon’s platform and its automated tools Mined products’ data (Sales rank, Glance view) using amazon ETL and optimize website products’ visibility Contributed to building a new integration tool that manages images’ processing automatically (Java/JSP) Accomplishments
Contributed to building a tool that manages stores’ images helping European team reduce time by 10% Conducted sellers integration by solving technical issues to increase monthly accounts by 7% for 10 months Skill set : Amazon Seller Central, Seller integration, Salesforce CRM, Amazon tools, ETL, SQL, XML, Java IT Consultant
Medidis, Industry: Manufacturing Moroccan SME manufacturer of furniture 01/2013-10/2013 Monitored the implementation of a new ERP commercial software including deployment of its modules Managed IT databases and analyzed SQL to deliver data-driven business reports to top management Developed and set up an existing VB based software’ module that manages human resources monitoring Accomplishments
Led all steps related to setting up a new ERP commercial software and its related features successfully Skill set: Cegid Manufacturing, Sage 100 commercial management, SQL Sever, VB 6, Business Reporting Education and Training
Master of Science, Management – Toulouse Business School (Assessed as Masters by WES) 2016 - 2017 Master’s degree, Computer Systems – Hassan 1 University (Assessed as Masters by WES) 2010 - 2012 Online Certificate: HubSpot Inbound Sales – HubSpot Academy 2017 – 2019 HubSpot Sales Software – HubSpot Academy 2017 – 2018 HubSpot Inbound – HubSpot Academy 2017 – 2019
References available upon Request