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Customer Service Administrative Assistant

Hyattsville, Maryland, United States
January 16, 2018

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Work Experience

Joseph Greenwald & Laake, P.A August 2017 – November 2017

Administrative Assistant

• Provide administrative support to partners of law firm by scheduling meetings, travel, and events.

• Managing daily schedule, maintaining administrative files, assisting with legal pleadings.

• Monitoring phone messages and e-mail correspondence.

• Perform full range of responsibilities to assist in firm operations and Marketing.

• Establish, develop, maintain and update filing system for partners and other attorneys as assigned.

• Time entry, Answer phones, take messages or field answer all routine and non-routine questions.

• Work independently and within a team on special nonrecurring and ongoing projects.

CCI Health & Wellness March 2017 - August 2017

Patient Representative

• Billing and coding.

• Accurately communicate phone messages, as needed.

• Participated in check pick-up activities as directed.

• Participated in outreach activities as directed.

• Accurately performs daily data entry.

• Performed computer record file maintenance and updates in a timely manner.

• Properly maintains computer, printers and other office equipment.

• Provide complete information on the certifying process.

• Solicit and addresses participants' questions.

The Bozzuto Group September 2014-August 2017

Office Assistant/Sales & Marketing Associate

• Delivered timely and remarkable customer service to community residents

• Generated new leases and conducted tours of the apartment community.

• Assist with innovative strategies that build positive buzz and key connections.

• Support efforts to partner with nearby businesses, events, and other local organizations.

• Engaged in social media initiatives to connect residents and manage posts.

• Play a key role in resolving resident concerns and issues.

• Insure that contractors completed task.

• Notate executive meetings.

• Maintain equipment by completing preventive

• Maintenance, troubleshooting failures, calling for repairs, monitoring equipment operation.

• Correspondence, copy information.

• Maintain supplies by checking stock to determine inventory levels, anticipating requirements.


TESST College of Technology (Medical Assistant Program) 2010-2011

Some coursework completed

Northwestern High School 2005-2008

High School Diploma


Fluent in both English and Spanish.

Proficient in Microsoft Office suite.

5+ years of large cash-handling experience.

Social Media/Digital Marketing


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