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Engineer Field Service

Woodbridge Township, New Jersey, United States
January 13, 2018

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David C. Bender

**** ***** ****** *****

Iselin NJ 08830 Cell 908-***-****

Field Service Engineer

Project Management # Equipment Maintenance/Repair # Technical Support

A dedicated, detail-oriented team player with more than 20 years of professional experience; a successful track record of increasing customer satisfaction through proven expertise in state-of-the-art marine radar, navigation systems, RF communications, SATCOMS, UPS and static switches for critical power in tier 4 and 5 data centers, project management.

Able to establish priorities, handle multiple projects simultaneously, and perform well under pressure.

Strong leadership qualities; able to direct, motivate, and supervise personnel to achieve maximum productivity.

Professional Experience

Raytheon Marine, East Rutherford, NJ – Marine Field Service Engineer Apr. 1997 – Apr. 2000

Mackay Marine, Edison, NJ – Marine Electrical Field Service Engineer Apr. 2000 – Mar. 2004

Radio Holland, Kenilworth, NJ– Marine Field Service Engineer Apr. 2004- Oct.2005

US Calibration, Irvine, CA- Service Engineer (Temp) Dec. 2004- Feb.2005

Radio Marine, Roselle Park, NJ- Marine Consultant Feb. 2005- May.2006

Danaher Power Solutions, Richmond VA- Critical Power Field Service Engineer May. 2006- Apr. 2007

L-3 Power Distribution, Anaheim CA – Critical Power Field Service Engineer July 2007- Present

Security Clearance Level Secret

Nature and Scope of Responsibilities:

Raytheon Marine, Installed, Commissioned and Repaired Raytheon Marine Radar and Navigation products. Technical Sales Representative. Supervised junior personal, Performed engineering and site surveys. Project Management for US Navy, Coast Guard, and Commercial marine projects, provided training to ship board personnel on new equipment

Mackay Marine, Trained Mackay Marine personnel on Raytheon Marine product lines, Installed Commissioned and repaired JRC Marine Radar, and Satellite Communications Systems, Project Management for commercial marine projects, provided training to ship board personnel on new equipment.

Radio Holland, Installed, Commissioned and Repaired Furuno Radars, NERA Satellite Communications, Radio Communications Equipment, Performed Radio Communications surveys for various ships classification societies, provided training to ship board personnel on new equipment, Project Management for commercial marine projects.

Radio Marine, Project Management, conducted site surveys for new marine equipment installations, Technical support.

Danaher Power Solutions, Installed. Commissioned and repaired Static Transfer Switches, UPS’s, Power Distribution Units, BMS communications system to critical power equipment.

L-3 Power Distribution, Installed, Commissioned and repaired US Naval Critical Power and Frequency conversion systems, Degaussing systems, this included the Ticonderoga, Arleigh Burke, Ford and Zumwalt class ships. Commercial UPS’s and Switch gear, Static Transfer Switches, Project Manager for New York City Transit critical power infrastructure, perform engineering and site surveys, write SOW and MOP’s for New York City Transit and commercial projects, supervise contractors and tradesmen.

Key Accomplishments:

Achieved a significant increase in system performance and reliability through considerable technical expertise and proper system

Configurations; maximized performance through training and technical support.

Increased operational efficiency and reduced costs by creating and executing preventive maintenance programs.

Instrumental in acquiring key customers including Bouchard, McAllister Towing, Elkoff Marine, and AMSEA.

Increased account retention through the development of strong, long-term relationships with key clients.

At US Calibration, increased production by 40%at Delphi power systems in one-month rebuilding DC to DC charging systems.

Danaher Power Systems sold clients service contracts and spare’s kits

L3 Power Distribution, project manager for New York City Transit, responsible for maintaining and recommending

replacement of end of life critical power equipment, supervising contractors during replacement and test phases,

conducting engineering surveys, writing methods of procedures, scope of work for engineering projects, that

supported Mass Transit Authority’s surface and rail projects that pertained to critical power infrastructure.

Military Experience

UNITED STATES NAVY May 1987 – May 1997

Fire Control Technician MK 92 NEC1105, Instructor Training NEC 9502

Operated, maintained, and repaired gun missile fire control systems; deployed to the Persian Gulf to provide maintenance and technical support for Operation Desert/Shield/Desert Storm.

Supervised and directed activities of six military personnel; coordinated and delegated daily work assignments.

Served as instructor in the Navy and Marine Corps Reserve Center from 1994 to 1997.

Earned Navy Achievement Medal, Overseas Ribbon, National Defense Medal, and Good Conduct Medal.


Raytheon – Factory trained in Germany on Gyro and Steering Systems including Standard 4, 6, 12, 14, 20 and Auto Pilots NPA, NPD, Pilot Star D, 2010, 2020; trained in the U.S. on GMDSS, STR2000, MK1 M-34 Radar, MK1-ECDIS, MK2-Radar, DE-750 Fathometer, Trimble Sat C, DE-795 Fathometer.

Mackay – Completed advanced training in GMDSS, MF-HF Radio Equipment, JSS-800/825/850/296, Inmarsat C, JUE-75C, Inmarsat B, JEU-310B Radar, JMA-7000/9000/9700/9800 Series, VHF, JHS-32A, IBS, JAN-1290/1397, 3598, Satellite EPIRB, JQE-3A, GPS Receiver JLR-7700, Navtex Receiver, NCR-300A, SART, JQX-30A, AIS-JHS-180, VDR-JCY-1000.

Radio Holland – Completed advanced training Radar, JMA-5300/9900, AIS, JHS-182, GPS Gyro compass, JLR-10. Also worked on Furuno Radars. Skanti, Sailor, and Furuno GMDSS MF-HF Radio Equipment. Preformed Class Radio Survey’s for the following. DNV, ABS, FCC, China, Installed and programmed and Repaired AIS and SSAS for the following manufacture’s, Saab, Raytheon, JRC, Sailor, Furuno.

Danaher Power Solutions Completed advanced factory for digital static transfer switches for SS1, SS2, SS3, power distributions unit’s.

Cyberex 2200 UPS’s, Remote power panels, 3 phase UPS’s This included trouble shooting, software and hardware upgrades, installation, site planning, branch circuit monitors.

L3 Communications Completed factory training on Static automatic buss transfer switches, frequency converters for US Navy, commercial static switches and UPS,

Seminole Community College, Sanford, FL – Computer Programming.

United States Navy – Successfully completed four-years of training in electrical and electronic technology.

FCC Licenses - GROL License # PGGb034602. GMDSS Maintainer License# DMGB049337 and ship’s radar endorsement.

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