Customer Service Sales

CURRICULUM VITAE

OF

LERATO CYNTHIA THEBE

841***-****-***

K1115 Ext. 1

Tshibode Street

2194

***********.**@*****.***

061-***-****

EDUCATIONAL QUALIFICATIONS

Secondary Education : Kgabutle High School

Highest Grade : Grade 12

Subjects : Tswana, English, Afrikaans

Travel & Tourism

Business Economics

Year Obtained : 2002

TERTIARY QUALIFICATIONS

Institution : Stanford Business College

Course : Business Management (N4)

Subjects : Marketing, Accounting, Public Relations

Year Obtained : 2004

Institution : Stanford Business College

Course : Computer

Subjects : Microsoft Word, Excel, PowerPoint & Internet

Year Obtained : 2004

Institution : Foxley Training Academy

Course : Call Centre and Computer

Subjects : Sales Training, Cross and Up-Selling, Debt

Collection, Negotiating & Assertive Skills, Questioning and Listening Skills

Year Obtained : 2012

WORK EXPERIENCE

Name of Company : Addsport Promotions

Position Held : Receptionist

Reason for Leaving : Company Closed

Duration : 1 Year

Name of Company : Direct Channel

Position Held : Sales Consultant

Reason for Leaving : Contract

Duration : 6 months

Name of Company : Toysrus

Position Held : Cashier

Reason for Leaving : Casual

Duration : 2 Years

REFERENCES

Company : Addsport Promotions

Contact Person : Rex

Position Held : Manager

Contact Number : 072-***-****

Company : Direct Channel

Contact Person : Nokwanda

Position Held : Team Leader

Contact Number : 011-***-****

Company : Toysrus

Contact Person : Eulanda

Position Held : Customer Service

Contact Number : 071-***-****

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