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Customer Service Manager

Location:
Henderson, Nevada, United States
Salary:
$18.00
Posted:
January 13, 2018

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Highly motivated, responsible team leader/player proficient in retail sales/management. Adept at multitasking and comfortable being on my feet for long periods time. With an eye for detail and a passion for merchandising my displays are inviting as well as visually appealing. All tasks and duties are performed in a timely manner as well as in accordance to company policies/procedures. Safety oriented by always keeping a safe, clean and orderly workplace. S

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● Proficient in customer service

● Reliable

● Flexible schedule

● Performed recalls

● POS skills/accurate cash handling

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● Holds current food handler/TAM cards.

● Experienced in stocking/rotating merchandise in GM, grocery, dairy, meat deli, frozen, liquor, scan, customer service booth and service deli.

● Certified for Money Gram, Western Union, money orders.

● Assists in maintaining back stock.

● Adept with power/manual pallet jacks, dollies, carts and ladders.

● PIT/forklift certified.

● Hazardous waste handling.

● Comfortable making bales and managing recyclables.

● File invoices, maintain reconciliation of damaged/out of code product.

● Familiar with RF guns and programs.

● Requisition and store shipping/store supplies to maintain inventory and stock.

● Inspects shipments for damages and accuracy.

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● Provide customer service by greeting/assisting customers, addressed customer inquiries and resolved complaints.

● Coached staff to deliver outstanding customer service.

● Ordered/received/staged/stocked merchandise.

● Responsible for petty cash, ordered change, performed armored services.

● Performed inventory prep and participated at inventories at all 9 of District Manager’s stores.

● Maintained and worked all overstock.

● Completed inventory matrix weekly.

● Completed schedules according to labor policies.

● Maintained signage/price changes/planograms in accordance with company policies/current campaign.

● ASE certified.

● Assisted in setting up 7 new stores in Las Vegas. S

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● As a lead therapist in CVS ICU, I received and weaned fresh hearts off life support.

● Was an administrator on the team for new computer.

● Designed and built the charting compartments for Respiratory Therapy.

● Trained the Pulmonary Blood Gas Laboratory on resulting arterial blood gases by writing a step by step manual.

● Was awarded “ Outstanding Employee “ July 1992.

● I developed RSD in both hands and went out on disability for 2 years, was released to return to work but did not feel I had enough tactile sensation in my hands to perform my duties competently as a therapist.

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● Graduated with Honors.

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