Front Office Information
Resume:
CURRICULUM VITAE
OF
NCUBE SIPHAKAMISO
PERSONAL DETAILS
Surname : Ncube
First Name : Siphakamiso
ID Number : 960**********
Nationality : South African
Drivers Licence : Code 10, C1
Criminal Record : None
Gender : Male
Marital Status : Single
MISSION STATEMENT
I am willing to continue to learn and grow in my abilities, utilizing my skills, training and personal character to thrive in my position I hold, while striving to advance in the company and contribute to its success.
PROFILE
Ability to maintain a high level of confidentiality
Good interpersonal and communication skills
Ability to identify and solve problems in a positive manner
TSA,Room upsell &upgrade and enrolments background
Able to work without supervision and interactive in group work
Switchboard Operator (Internal, External & International Calls)
Ability to achieve set goals, meet deadlines and work under pressure
Ability to comply with all brand standards and project positive attitude
Computer literacy (Microsoft Word, Excel, PowerPoint and Outlook)
CONTACT DETAILS
Mobile Number : 071-****-***
Email Address : *************@*****.***
Residential Address : 577 Mahatma Gandhi Rd
Durban
4001
WORK EXPERIENCE
1.COMPANY NAME: HILTON DURBAN HOTEL.
POSITION: INTERN (FRONT OFFICE DEPARTMENT).
REFERENCE NAME: HAPPY DLIPI
CONTACT NUMBER: 031-***-****
RECEPTION*Performing check-ins and checkouts Welcomes visitors by greeting them, answering or referring inquiries, directs visitors by maintaining employee and department directories; giving instructions and maintains security by following procedure.
EXECUTIVE LOUNGE*Working as a Butler, taking orders and serving guests at the executive lounge
ADMINISTRATION*Creating and maintaining filing systems, Updating noticeboards, brochures, SALT and Guest's Profile and Hilton Honors enrollments.
SWITCHBOARD OPERATOR*Dealing with internal, external and international calls. Testing Rem-rad fire panel and comply with hotel security rules.
2.COMPANY NAME: DURBAN GREEN CORRIDORS.
POSITION: INFORMATION OFFICER & TOUR GUIDING
REFERENCE NAME: DUNCAN PRITCHARD
CONTACT NUMBER: 031-***-****
Guiding or taking guests out for tours.
Dealingwith Internal, external, international calls and emails.
Making bookings/reservations for tours
Scanning vouchers and storing guest’s luggage
Updating brochures, flyers or information stands
Disseminating information to guests
3.COMPANY NAME: DURBAN ICC
POSITION: INFORMATION DESK
REFERENCE NAME: MR MUNNIR SHAW
CONTACT NUMBER: 031-***-****/ 083-**-*****
Registering Exhibitors
Putting Luggage at the store room
Giving out directions
Disseminating information
TERTIARY EDUCATION
Name of Institution : Durban University of Technology
Course : ND. Tourism Management
Year Completed : 2016
Major Modules : Travel & Tourism Management
: Travel & Tourism Practice
: Tourism Development
SECONDARY EDUCATION
Last School Attended : KhulumeluZulu High School
Highest Grade Passed : Grade 12 (Matric Certificate)
Year Completed : 2013
Major Subjects : Tourism
: Accounting
: Business Studies
ATTACHED DOCUMENTS
Identity Document
Matric Certificate
Academic Record
Driver’s Licence
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