Manager Service

Hatim S. Kapadia

Email: *****.***********@*****.*** Tel: 860-***-****

Professional Summary:

4+ years’ experience in Mainframe Operations and Development

Good knowledge of Z/OS, JCL, COBOL.

Worked on developing batch jobs in Mainframe.

Expertise in scheduling batch jobs using IBM Workload Scheduler (previously Tivoli Workload Scheduler) on Z/OS and UNIX.

Experience working on CA Workload Automation AE on both Windows and UNIX environments.

Worked on CA Workload Control Center and CA Embedded Entitlements Manager

Expertise in Job Information Language (JIL) and familiar with CA Best Practices

Experienced in Day to Day Datacenter operations activities.

Worked on Datacenter Monitoring and Reporting using multiple reporting tools such as CA Spectrum, CA Service Operations Insight, HP Insight Manager and IGX for WAN\LAN monitoring

Trained in UNIX and AIX administration.

Good working knowledge on scheduling jobs and scripts through CRON.

Well versed in ITIL Practices such as Incident Management, Change Management and Problem Management

Excellent Oral and Written communication skills

Technical Skills:

OS/Environments:

IBM Mainframes, IBM AIX, UNIX, Windows Server 2008/2008 R2/2012 R2, Windows XP/7/8.1/10

Languages:

JCL, COBOL, Java, Shell Scripting, PL\SQL, SQL

Database:

VSAM, DB2, MS SQL and Oracle 9i\10g\11g

Tools:

IBM Workload Scheduler, TSO\ISPF, Endevor, Infopac, Report Management Distribution System (RMDS), Omegamon, CA Workload Automation (AutoSys Edition), CA Workload Control Center, CA Embedded Entitlements Manager, CA Spectrum, CA Service Operations Insight, CA Nimsoft, HP Insight Manager, IBM Lotus Notes Domino Administrator Educations Details:

Bachelor of Engineering in Information Technology (2012) K.J. Somaiya College of Engineering, University of Mumbai, India. Work Experience:

Infosys Ltd,

Connecticut, U.S.A: Jan 2016 – Current

Pune, India: May 2013 – Jan 2016

Role: Senior Systems Engineer

Description:

Infosys Ltd is the Infrastructure support partner for Eversource Energy (Formerly Northeast Utilities). Support included 11 different tracks\areas ranging from Windows, UNIX, Security

(Firewall and Access), Datacenter Operations, Service Desk, etc. in a 24X7 Support Model of 2 Teams working at client location and base location in India. Responsibilities:

Development of batch jobs using JCL and COBOL on Mainframes.

Scheduling batch jobs using IBM Workload Scheduler and CA Autosys.

Fix job abends related to space or abends due to FTP issues.

Review the job code and related documents to ensure it meets the standards set by the company, before the jobs are moved to Production from Test.

Create and Maintain job reports using Infopac and Report Management Distribution System (RMDS).

Using Endevor Tool to package and deploy new batch jobs on Mainframes.

Using JIL to develop and deploy batch jobs on CA Autosys for Windows and UNIX environments.

Suggest changes to the batch jobs and their scheduling to optimize the performance

Maintain and Upgrade the IBM Workload Scheduler and CA Autosys job scheduling tools.

Monitor Mainframe environment using Omegamon and HMC.

Perform IPL of Mainframe LPAR’s.

Work with IBM for Micro-Code upgrades for Mainframes.

Monitor Windows and UNIX servers using HP Insight, CA Spectrum and CA Service Operations Insight.

Monitor the WAN/LAN circuits using the IGX tool.

Act as a SPOC for the any 3rd party Vendors who provide the infrastructure components\support for the different products such as IBM for Mainframes

Act as SPOC for any Critical Incidents going on in the environment.

Work with the team to come up and implement processes to provide Monetary savings for the client.

Work with the team on automating manual tasks to save time and result in better utilization of the available resources.

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