Business Analyst
Resume:
J. Michael Lafferty
**** **** ***** *****, ************, NC 27284-2289 • Cell: 412-***-**** • **********@*******.***
Professional Summary
Skilled Business System Analyst with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in project management and team leadership. Seeking to build on innate technical abilities and acquired managerial skills with challenging new implementation, integration and migration roles.
Skills
Excellent interpersonal and client-handling skills
Comprehensive knowledge of PaaS, SaaS and IaaS
with the ability to manage expectations and explain
technologies and functionalities.
technical and non-technical detail.
Business development expertise as an Owner and
Ability to utilize vast experience and a variety of
Branch Manager.
techniques to analyze problems and attain the
Project management throughout 20+ year career.
proper solutions.
Microsoft Office Suite 2003 - 2010 administration.
Capability of evaluating multiple options before
Microsoft Server 2003 - 2008 Active Directory &
helping customers / teams to settle on a solution.
Exchange administration.
Simplify a shared understanding of the issue, the
VMware vCenter Server 4.x & 5.x administration.
possible solution(s), and determine the scope of
vSphere 4.x & 5.x administration.
the project.
IBM AIX 5.x, 6.x & 7.x administration.
Ability to create clear and concise technical
Assess feasibility of PaaS or SaaS technology
and user documentation.
solutions for employer and clients.
Strong communicator in one-on-one,
Monitor security related network and business
management and virtual settings.
processes supporting PCI compliance requirements.
Affiliations
Conducted Virtualization and Cloud Computing seminar for the Associated Construction Distributors International Technology Forum at Carnegie Mellon University. 08/2015
Work History
PICK Programmer, 11/2017 to Present
PEERSOLUTIONS, INCORPORATED – High Point, North Carolina
Provide following responsibilities under contract with Graphik Dimensions.
Support, code enhancements and new project within PICK / Universe environment.
Business Systems Analyst, 06/2017 to 10/2017
MODIS ENGINEERING – Winston-Salem, North Carolina
Provide following responsibilities under contract with Branch Bank & Trust ( BB&T ).
Serve as the core system administrator and technology analyst for multiple corporate business system hosted applications.
Gather stakeholder requirements and translate business requirements into functional / technical specifications.
Carry out pre-production application configuration changes and post- implementation validation.
Lead technical working sessions with internal IT support teams.
Analyst Applications Development Systems, 08/2014 to 05/2017
IT RESOURCE SOLUTIONS.NET, INCORPORATED – Columbia, South Carolina
Provide following responsibilities under contract with Blue Cross Blue Shield of South Carolina.
Responsible for analysis, design, programming and implementation of CMS ( Centers for Medicare & Medicaid Systems ) and HRA ( Health Reimbursement Arrangement ) applications, tasks and procedures.
Performed system analysis, documentation, testing, implementation and user support for PICK to UniVerse platform migration and transitions.
Maintained existing applications and designed and delivered new applications.
J. Michael Lafferty
Work History ( cont’d )
MIS Director / Business Analyst, 09/2002 to 04/2014
BANK OF GASSAWAY – Gassaway, West Virginia
Worked with Institution users and IT project teams to drive decision making and define requirements for Institution strategic development, ensuring that business needs were met. Projects comprised of Windows Server, Citrix, Terminal Services, VMWare/vSphere, Compellent SAN, Main/Branch WAN/LANs, VoIP, Disaster Recovery and Business Continuity implementations.
Assessed the impact of Institution processes on users, stakeholders and Board of Directors. Processes comprised of Transaction Processing, Document Imaging, ACH, Loan, Document Management, Branch Teller, Internet Banking and CRM.
Documented Institution processes and analyzed procedures to meet changing Institution and Federal / State regulatory needs. Disaster Recovery and Business Continuity were key regulatory requirements tested, documented and enhanced annually.
Engaged Institution users spanning 5 branches of Institution's goals and processes to ensure an effective total solution.
Collaborated with Board of Directors, executive management and department leaders to assess near and long-term network & infrastructure requirements.
MIS Director / Business Analyst, 09/2002 to 03/2014
GO-MART, INCORPORATED – Gassaway, West Virginia
Lead all phases of system development projects' lifecycle, including user testing. Projects comprised of Windows Server, Citrix, Terminal Services, Corporate/Store WAN/LANs and VoIP implementations.
Understood Go-Mart's Fuel Tax requirements and suggested alternatives to better the issue and delivered a solid solution to alleviate the monthly challenge.
Exercised creative and critical analysis in evaluating complex manual Bank Draft process for 125 Convenient Stores and developed automated solution while taking into account the limitations and capabilities of legacy applications and ACH requirements.
Utilized a solid understanding of Go-Mart's business processes and existing legacy applications to evaluate how new technology project requirements impact those processes and ensured integrity throughout the entire infrastructure.
Researched, designed, and implemented new technologies and systems to upgrade or replace legacy technology and systems. Projects comprised of the migration from a 'dumb' terminal / modem environment to a Windows Server / Terminal Services / WAN-LAN infrastructure.
Education
Associate of Arts: Business Administration
ROBERT MORRIS JUNIOR COLLEGE – Pittsburgh, Pennsylvania
High School Diploma: June 1970
MT. LEBANON SENIOR HIGH SCHOOL – Mt. Lebanon, Pennsylvania
Military Service
UNITED STATES AIR FORCE RESERVES, 02/1971 TO 04/1977
References
References furnished upon request.
J. Michael Lafferty
5046 Long Grove Drive Cell: 412-***-****
Kernersville, NC 27284 **********@*******.***
January 12, 18
RE: Pick / Universe Programmer
To Whom It May Concern:
Your opening for the PICK / Universe Programmer position not only appeals to my ambitions and skills as well as presenting an excellent opportunity to provide employment while relocating to the Kernersville, NC area.
My enclosed resume outlines further details of my accomplishments. I have included my extensive experience in the PICK, Universe, AIX and Unix environments for your review. Salary and benefit requirements are negotiable which can be discussed during an interview. I am available immediately for a telephone interview and can arrange to meet in person on short notice.
Thank you, in advance, for your consideration. I look forward to your call.
Best Regards,
J. Michael Lafferty
Below details experience with PICK, Universe, AIX and Unix over the last thirty ( 30 ) plus years:
STANDARD DATA SYSTEMS, INCORPORATED December 1980 to August 1984
Standard Data Systems contracted with Go-Mart, Incorporated to convert ALL PICK infrastructure to the Prime / Universe environment. From the staff of five ( 5 ) programmer analysts, I was solely responsible for the Total Business Operations conversion.
Applications which required conversion are as follows:
oGeneral Ledger
oAccounts Payable
oAccounts Receivable
oInventory Control
oJob Costing
oSales Analysis - Retail
oPayroll
oFuel Management
oPurchase Orders
oDelivery Projections
Converted each and every PROC entry in the MD ( Master Dictionary ) to a Universe VOC or VOCLIB entry.
Modified each and every PICK Basic Program into a functioning Universe Basic Program. Roughly 300 programs.
Modified each and every PICK Dictionary item to an operational Universe Dictionary Item. Roughly 150 dictionaries.
Modified all PROC Report or Inquiry entries into a functional Universe Report or Inquiry. Roughly 200 entries.
Knowledge of Local and Global Cataloging of PICK Basic programs.
Understand functionality of PROC, VOC or VOCLIB scripting.
Confident in TCL command syntax and functionality.
Understand functionality differences of BASIC program statements in the PICK and Universe environments.
Fluent in configuration of PICK Data files and associated Modulo, Separation, Groups and Hash Totals.
Understand Q-pointers utilized within PICK ACCOUNTS.
Thoroughly understand Dictionary and Programming syntax for ATTRIBUTES, VALUES and SUB-VALUES.
Complete comprehension of PICK Editor syntax and commands.
INTELLIGENT TECHNOLOGIES, INCORPORATED September 1984 to June 1988
Intelligent Technologies contracted to support customers that were my responsibility at Standard Data Systems.
Continued to support Go-Mart, Incorporated in the PICK / Universe environments.
Go-Mart decided to implement the Escom Software Package.
Conversion from PICK to Universe concepts were my responsibility.
DIVERSIFIED SOFTWARE INCORPORATED July 1988 to August 1991
Owner of Go-Mart, Incorporated, John Heater, was very instrumental in helping me start Diversified Software.
Continued to support Go-Mart, Incorporated in the PICK / Universe environments.
Converted all PRIME Computer Universe operations to IBM AIX RS6000 technology.
Personally wrote complete interface ( PICK / Universe ) between Convenient Store data capture to Corporate infrastructure.
BUSINESS COMPUTER & SOFTWARE COMPANY September 1991 to December 1995
Sold Diversified Software to Business Computer & Software.
Continued to support Go-Mart, Incorporated in the PICK / Universe environments.
Continued to support Go-Mart, Incorporated in the IBM AIX RS6000 technology.
Personally rewrote complete interface ( PICK / Universe ) between Convenient Store data capture to Corporate infrastructure due to new Core Application implementation.
MICRO-INTEGRATION / SUITEONE COMPUTER SERVICES, INCORPORATED January 1996 to July 2001
Purchased Business Computer & Software’s Pittsburgh Branch, formally Diversified Software, Incorporated.
Continued to support Go-Mart, Incorporated in the PICK / Universe environments.
Continued to support Go-Mart, Incorporated in the IBM AIX RS6000 technology.
Sold SuiteOne Computer Services to Micro-Integrations in December 2000.
DIVERSIFIED SOFTWARE INCORPORATED August 2001 to August 2002
Micro-Integrations closed several of the Branch Locations.
Started Diversified Software again.
Continued to support Go-Mart, Incorporated in the PICK / Universe environments.
Continued to support Go-Mart, Incorporated in the IBM AIX RS6000 technology.
GO-MART, INCORPORATED September 2002 to March 2014
Owner of Go-Mart, Incorporated, John Heater, offered MIS Director position at Go-Mart, Incorporated and Bank of Gassaway facilities.
Continued to support Go-Mart, Incorporated in the PICK / Universe environments.
Continued to support Go-Mart, Incorporated in the IBM AIX RS6000 technology.
Personally rewrote complete interface ( PICK / Universe ) between Convenient Store data capture to Corporate infrastructure due to Core Application enhancements.
Completely wrote ( PICK / Universe ) ACH / SWEEP Transaction procedure and interface to Bank of Gassaway.
Wrote ( PICK / Universe ) interface between TopTech and Varec Fuel Management Systems.
Wrote ( PICK / Universe ) interface ( Microsoft Excel ) for West Virginia and Federal Tax reporting.
Wrote ( PICK / Universe ) interface for importation of Fuel Costing from Oil Price Information Service ( OPIS ).
Wrote Report retention from ( PICK / Universe ) environment to Windows Server 2003 archive directory structure.
BANK OF GASSAWAY September 2002 to April 2014
Owner of Bank of Gassaway, John Heater, offered MIS Director position at Go-Mart, Incorporated and Bank of Gassaway facilities.
Continued to support Go-Mart, Incorporated in the PICK / Universe environments.
Continued to support Go-Mart, Incorporated in the IBM AIX RS6000 technology.
Support Bank of Gassaway in the PICK / Universe environments.
Support Bank of Gassaway in the IBM AIX RS6000 technology.
Support Bank of Gassaway Core Fidelity BancLine Packages.
Completely wrote ( PICK / Universe ) ACH / SWEEP Transaction procedure and interface to Federal Reserve.
Completely wrote ( PICK / Universe ) Customer ACH / SWEEP Transaction procedure and interface to Federal Reserve.
Although my titles on my Resume specify Management, I have solely continued to analyze, design, program, test, train and support the PICK / Universe and AIX environments in a $500,000,000 corporation and $170,000,000 asset banking institution.
Please let me know if you require any additional information?
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