Manager Project

PROFESSIONAL Work-History Snap-Shot:

Tools and Process Project Manager (PM) for Requirements Management (RM) to include both:

o“Agile Waterfall (Integrated Development (ID)) (“Rally” and “IBM Requisite Pro” tools, respectfully)

oRequirements Visualization (RV) (iRise tool – an industry standard now for RV)

oProcess Modeling (ProcMod) (AT&T CaseWise tool)

oPlus Configuration Management (CM) & Software Configuration Management (SCM) expert

Seventeen (17)+ years Project Management (PM) (Technical / Business) Experience

oRapid Application Development (RAD) Modified Software Development Life Cycle (MSDLC) Compulsory SDLC Agile Methodology

Eighteen (18)+ years Business / Technical / Systems Analyst Experience (Rational UML; Case; Agile; Business Cases; Uses Cases; others)

IPv6 Technical / Business Network Program / Project Management Role (Dual-Stack Implementation of IPv4 and IPv6 for Data (ISP), Video (TV), Voice, Business and Wireless Product Lines including public domain applications – (Included Layer 2-7 OSI analysis and corrective action targeting / planning to implementation activities)

Sixteen (16) + years working within all roles of SDLC / Seven (7) + years as an Application Owner (Cradle-to-Grave management – from Call Center / Help Desk to Design / PM with budgetary responsibility for Millions of $$ project (working with off-shore teams) level / Release Management / Testing / etc…)

Test Environment Portfolio Planner – Network setup to server(s) to UI to reporting Test World Access Test World Data Planning Test World execution and status reporting Configuration Management tracking of test areas to include Hardware (HW) and Software (SW) configuration planning / execution of one or many projects including one or many applications

Nine (9) + years Solution Architect (High-Level Design; Detail Design; Etc…) / Systems / Application Solutions (including Oracle DBA and Application Server Suite(s)) PLUS Thirteen (13)+ years of Wireless Experience (Point-of-Sale (POS) Applications; APIs; Billers; Development and Systems Integration)

Thirty-three (33)+ years as a Leader / Supervisor / Trainer of many individuals and “teams”

Reliability and Maintainability (R&M) Engineering with Flight Test Specialty Engineering Product Process Improvement

Many Critical / Disciplined Roles that supported part of the National Defense Structure for the USA (Servant Leadership; Safety Engineering; Fighter / Transport Aircraft (Maintenance emphasis); etc…) for almost two (2) decades

STRENGTHS:

“Gifted to Identify Process Improvement / Cost Reduction targets” (Enterprise “I.T.” or “business / system process’”)

“Proven Strategic Planner” - … and very strong at “Tactical Execution” as well

“Quick Learner” of NEW technologies, as well as new / existing business practices / processes / procedures / RACI

“Team Builder” - … with mission focus but human resource (people) oriented for their professional development

“Highly Customer (Internal and External) Focused” – I consider myself a “servant leader / follower” to help all succeed

“Very Organized” & “Multi-Tasking” is NOT a challenge

“Can do about anything” “In Excellence”, if given an opportunity and some minor training

oWant to be a part of something “bigger than personal fulfillment” – wanting an opportunity to contribute, learn and grow, while helping the company’s mission to succeed “very well” and help [ + ] / learn [ + ] from others ...

Granular PROFESSIONAL EXPERIENCE Listing:

E/// International (Market Area North America (MANA) Region) – [see below: YOH LLC to E/// FTE] Nov 2016 – Current (07/2017)

E/// Employee – Configuration Manager (CM) + Software Configuration Manager (SCM) + support Release Manager (RM) for Telecommunication Solutions (within Primary Integration Programs / Projects assigned)

Functions as the CM and SCM for large scale Integration Projects (for mostly Major Telecom Companies / Programs / Projects)

Many Nodes (SW Suite / Applications) managed (over fifty (50) different nodes for some Solutions) to include working with Solution Architects, Release Mangers, Program ~ Project Manger’s, Install Managers for both testing and production releases of each node of Software with accompanying documentation (Release Notes / Other Supporting Documentation to include customer deliverables)

Authors and trains all parties on the Program / Project CM / SCM plans and monitors execution / compliance

Expert on process and Program / Project tools to include Requirement Management; SW Code Management + others for many product teams as determined by the Overall Solution / tools selected by Program / Project Leadership (many tools to choose from in the Ericsson world which allows for customization by Customer)

Manages security / roles for Internal and External Site(s) / tools for Program / Project information and for customer facing portals

Data Management (DM) expert for program artifact management (Requirements (User Stories) through Code Delivery phases) and artifact retention assignments “+”

Provides help-desk function for involved teams for process and tools based on: scope; schedule; budget for a given Program / Project

YOH, LLC (assigned to Ericsson International (MANA Region of this worldwide company)) Apr 2014 – Nov 2016

Contractor – Configuration Manager (CM) + Software Configuration Manager (SCM) + support Release Manager (RM) for Telecommunication Solutions (within Primary Integration Programs / Projects assigned)

Functions as the CM and SCM for large scale Integration Projects (for mostly Major Telecom Companies / Programs / Projects)

Many Nodes (SW Suite / Applications) managed (over fifty (50) different nodes for some Solutions) to include working with Solution Architects, Release Mangers, Program ~ Project Manger’s, Install Managers for both testing and production releases of each node of Software with accompanying documentation (Release Notes / Other Supporting Documentation to include customer deliverables)

Authors and trains all parties on the Program / Project CM / SCM plans and monitors execution / compliance

Expert on process and Program / Project tools to include Requirement Management; SW Code Management + others for many product teams as determined by the Overall Solution / tools selected by Program / Project Leadership (many tools to choose from in the Ericsson world which allows for customization by Customer)

Manages security / roles for Internal and External Site(s) / tools for Program / Project information and for customer facing portals

Data Management (DM) expert for program artifact management (Requirements (User Stories) through Code Delivery phases) and artifact retention assignments “+”

Provides help-desk function for involved teams for process and tools based on: scope; schedule; budget for a given Program / Project

Contract extended twice while assigned to this critical “key-deal” project E/// has with their customer

ARTECH, LLC (assigned to AT&T – 4th contract) Jul 2013 – Apr 2014

Contractor – Lead Project Manager (LPM) and Service Realization Excellence (SRE) Project Lead – Supporting “Launch Time Transformation (LTT) Type Projects which are compressed types of Integrated Development and / or Agile Type Business / IT type projects needing to get to market quickly.

This SRE LPM Role is more of a service role to provide oversight and project activity tracking of assigned core Subject Matter Experts (SMEs) for existing and / or new processes including Enterprise Tools for insertion (usage) into our business and IT teams involved

Providing oversight for over forty (40) + projects in our group to include status, coordination with any / all other Service Realization Excellence (SRE) team members, including:

oSRE Project Team Leads

oSRE Business Requirements Specialists (BRS)

oSRE Requirements Quality Analysis teams (RQA)

oSRE Requirements Visualization (RV)

oSRE Process Modeling and SRE Engagement Managers (EMs)

Additionally, I also directly lead the SRE teams on ten (10) + projects for the AT&T huge project replacing the uVerse product over the next three (3) to five (5) years with a projected “project cost” of $2.3 Billion dollars including traditional IT PM duties but modified

Coordinates and supports daily all SRE roles assigned to each given project

Support and know RM tools + processes: “IBM ReqPro” for Waterfall-ID and “Rally” tool for Agile requirements tracking

Support and know the AT&T RV tool + processes: “iRise” that is used for both Waterfall-ID and Agile visualization needs

Support the AT&T Process Modeling tool + processes: “CaseWise” that is used for both Waterfall-ID and Agile visualization needs

Proven Method (assigned to Home Depot) Mar 2013 – Jun 2013

Consultant – Senior Business Analyst (BA) Role – Supporting Return to Vendor (RTV) area for Home Depot’s IT systems

Requirements Gathering with Business to include meetings, review sessions, modifications and other life-cycle IT projects activities for this role

Designed a NEW application GUI for three (3) major functions in the RTV area that were lacking in the Home Depot Enterprise

Worked with development and testing teams on design, granular requirements and testing criteria on this project

Developed Screen Flows for this NEW application

Developed Function Flows for this NEW application

Modified legacy Screen and Function flows for dependencies supporting this NEW application functions and integrations

Provided cost savings ideas to group Manager / Director for process and documentation challenges found in the group

ASAP Solutions, LLC (assigned to AT&T – 3rd contract) Nov 2010 - Oct 2012

Consultant – Lead Project Manager (LPM) and Senior Business Analyst (BA) Role (as needed) – Supporting “Fast-Paced General Business Case (GBC) Portfolio I.T. Projects” in an AT&T Project Management Organization (PMO)

LPM Role for scope, schedule and budget for I.T. projects involving AT&T Legacy (Wireline) and Wireless (Mobility) Applications

oWork daily with local I.T. / Vendor Off-Shore teams with multiple time zones

oBudgets range from $200K to over Millions of $$, per project

oMultiple Applications (Code Impacted) including Test Only / Test Support Only / Data Sourcing Applications

Oversee Hardware and Software purchases required for some projects

Manage System Test (ST) / Integrated System Testing (IST) efforts – as well as “Vendor Managed Off-Shore Testing Teams for User Acceptance Testing (UAT)” for business clients

oWorks with Enterprise Solution Architects Application Architects for compliance / project specific solutions

oManages Multiple Milestone and Decision Gates for SDLC Waterfall Work-Breakdown Structures (WBS)

oConducts Project (the many) Meetings Risk Management Dependency Management Requirements to Release

oPrimary leader for Conflict Resolution with AT&T and Vendor Management, as required

oSubmits and adheres to very strict AT&T Processes and Tools sets that are “an industry leader is precision PMO execution” – very favorable internal audits and scores (Zero Defects on selected projects audits)

Tier 1 / Tier 2 Senior BA Role (see below role for the “New AT&T” (MDI company) “if needed” for other bullets)

o(Tier 1) - Requirements gathered / documented from multiple business teams into Joint-Requirements and / or Business Requirements artifact(s) – (Manual or using ReqPro by IBM to include Review records and Tractability Matrix’s)

o(Tier 2) - System Level Requirements management including processes and centralized tools (Manual or using ReqPro by IBM to include Review records and Tractability Matrix’s)

oAssists Application Teams in High Level or Detailed Design Development

oAssists Application Testing Teams in Use Case Development Etc…

Cox Communications, Inc. (CCI) Mar 2010 – Nov 2010

Consultant – Project Management / Senior Business ~ Technical Analyst (BA) Role / Technical Writer – Supporting IPv4 to IPv6 Enterprise Program for Five (5) product lines (Data Video Voice Business Wireless)

Provided Legacy Mapping of Customer Back-Bone Transit Network Compliance to IPv6 Provided Legacy Mapping of Customer Peering / Regional Data Center Network Compliance to IPv6 (Phase 1 (of 3) of the CCI IPv6 program)

Documented Process changes AND / OR authored NEW Processes needed to deploy IPv6 solutions to Customer Facing Products (CFPs) and their dependencies (Phase 2 (of 3) of the CCI IPv6 program)

Gathered and documented Business / System Requirements for CCI Enterprise Applications / Field Level Applications supporting CCI customer bases (Phase 3 (of 3) of the CCI IPv6 program)

Provided Technical Project Management (scope; schedule; budget) for Systems-Applications trials for the IPv6 implemented changes including targeted Lab and Integration Environment testing / proofing

Built a custom database to house and track report analysis findings of IPv6 impacted systems / other within CCI

Management Decisions, Inc. (MDI) (assigned to the “New AT&T” / formally Cingular – 2nd Contract) Nov 2007 - Dec 2009

Consultant - Senior Business Analyst (BA) – Supporting AT&T Wireless Point of Sales (POS) Applications – I was currently extended “past the 2-year maximum placement rule”, this assignment, for contractors here at AT&T - J (NOTE: This position was identical to the below position with AT&T during June 2006 – April 2007)

Subject Matter Expert (SME) for assigned POS applications and their functionality and system integration paths

Generates Business Requirements Documents (BRDs)– works with Business Process Owners to establish and document valid and needed business requirements for approved projects within the Cingular Wireless organizations

Generates System Requirements Documents (SRDs) – works with Enterprise System Architects, Project Managers, Application Owners, Developers, Technical Writers, Testers and Quality Assurance personnel to document and validate system level activities affecting POS applications and integration with Enterprise Systems and Interfaces

Develops Use Cases for Functionality Flows for downstream Technical Writers and Testers

Develops Use Cases to map Business Requirements to System Requirements

Documents created and validated with Industry Standard Software Development Life Cycle (SDLC) practices and key controls using Project Management Institute Body of Knowledge (PMBOK)

Develops suggested Screen Layouts for implementing required business requirements, as needed

Provides additional research and / or data testing in Quality Assurance and Test Environments to ensure SRDs Use Cases are valid and a baseline for Functional and Unit testing

Works closely with Business Owners and Project Managers (PMs) within the business organizations and within the POS organization to meet schedules to complete and approve required BRDs and SRDs

Conducts and facilitates brain-storming and / or walk-through sessions for proposed BRDs and SRDs with many organizational representatives within Cingular Wireless

HRI, Inc. (Assigned to Walt Disney World (WDW), Orlando, Florida) May 2007 – Jul 2007

Consultant – Oracle Application Server (OAS) Implementation – Supporting a project to replace a legacy mainframe system to “Oracle Retail” Application, running on Oracle Application Server on IBM hardware / AIX Operating System

Subject Matter Expert (SME) for OAS for NT environments

Successfully Deployed OAS software on UNIX AIX environments leading to a production roll-out

Documented over 45 risk areas for the WDW Enterprise for this deployment of Oracle Retail Software and the OAS installations - identified many issues (compatibility / use for maintaining the environments)

Provided a road-map to success for WDW for the production deployment of this software for this short term consulting event

Management Decisions, Inc. (MDI) (assigned to Cingular Wireless / the New AT&T – 1st Contract) Jun 2006 – Apr 2007

Consultant - Senior Business Analyst (BA) – Supporting Cingular Wireless Point of Sales (POS) Applications

Subject Matter Expert (SME) for assigned POS applications and their functionality and system integration paths

Generates Business Requirements Documents (BRDs)– works with Business Process Owners to establish and document valid and needed business requirements for approved projects within the Cingular Wireless organizations

Generates System Requirements Documents (SRDs) – works with Enterprise System Architects, Project Managers, Application Owners, Developers, Technical Writers, Testers and Quality Assurance personnel to document and validate system level activities affecting POS applications and integration with Enterprise Systems and Interfaces

Develops Use Cases for Functionality Flows for downstream Technical Writers and Testers

Develops Use Cases to map Business Requirements to System Requirements

Documents created and validated with Industry Standard Software Development Life Cycle (SDLC) practices and key controls using Project Management Institute Body of Knowledge (PMBOK)

Develops suggested Screen Layouts for implementing required business requirements, as needed

Provides additional research and / or data testing in Quality Assurance and Test Environments to ensure SRDs Use Cases are valid and a baseline for Functional and Unit testing

Works closely with Business Owners and Project Managers (PMs) within the business organizations and within the POS organization to meet schedules to complete and approve required BRDs and SRDs

Conducts and facilitates brain-storming and / or walk-through sessions for proposed BRDs and SRDs with many organizational representatives within Cingular Wireless

Floor and Décor Outlets of America, Inc. Sep 2005 – Jun 2006

Employee – Oracle Application Developer and Oracle Application Server (10g & others) Administrator

Worked with Customers on Requirements and Developmental and User Testing Criteria

Developed the Internal Application Documentation for the sustainment and maintenance of both environments, as well as developed and distributed training material to users for Oracle Form and Report usage

Incorporated Point-of-Sale Application (GERS) Security Roles into the Floor and Décor Internal Application Oracle Form and Report products as a standard

Developed Form and Report Standards for multiple developers

Deployed and maintain Oracle OAS Software for both production and development environments

Customized the Oracle OAS Environment per company standards

Designed Enterprise Report management module for deploying the same reports on many different Forms by Security Roles

Assisted System Administrator on CISCO Telephony and Network Equipment and UNIX/Windows Servers for Administration tasks

Provided support and new deployments of many Applications within our company Network on Window Servers (2000 and 2003 Server Operating Systems)

Generated over 20+ Oracle Forms (many with multiple tab pages) and 20+ Oracle Reports (multiple reports within one report) for our internal application

Responsible for purchase, set-up and sustainment procedures of a source control Software Package (NG3) that was deployed for our company’s internal software development team

LM Aeronautics Company Oct 1996 - Jun 2005

Contractor to Employee – Senior Staff Programmer Analyst and Application Architect

Performed as an Application Architect for Enterprise Applications; Analyzed and Modeled Core Business Processes and Developed “Cradle-to-Grave” applications (including the database design) that included as many as 110+ User Screens and 450+ reports for the 1000+ customer user base. Eliminated over 25 desktop tracking methods and consolidated many data sets into centralized databases; 2 Million Dollars+ tangible savings due to man-power reductions and better process execution

Intermediate Level+ Programmer (PL/SQL; SQL; ORACLE FORMS/REPORTS; ORACLE 9i/10g Application Server; ORACLE RDBMS; SQL Navigator; UNIX Shell Scripting; Highly Versed in Desktop and Server Operating Systems; Other I.T. Skills) - Customer requests completions deployed in less than 2-3 days in most cases (for minor requirements requests of the applications responsible for)

Responsible for Process Analyst Documentation (using International PMO standards); Database Design; Application GUI Design; Report Design for an Applications

Performed daily Help-Desk and Customer Support of Applications

Generated and Designed Training Material (Initial & Recurring) for Applications

Scheduled, Completed and Monitored Application Testing (Authoring of Test Plans and Results of Testing to closure (bug-fixes; minor modifications; etc

Test Environment Portfolio Planner – Network setup to server(s) to UI to reporting Test World Access Test World Data Planning Test World execution and status reporting Configuration Management tracking of test areas to include Hardware (HW) and Software (SW) configuration planning / execution planning / execution of one or many projects including one or many applications

Senior Application Analyst (Software Development Process (SDP) to include Requirements Gathering and Documentation; Design Specification Authoring; Others)

Project Management (Traditional Duties with budget, resources and execution of project plans (many))

Reliability and Maintainability Engineer duties for 18 months prior to be asked to take on an I.T. project

United States Air Force (USAF) Mar 1977 - Oct 1994

World Wide Assignments

Personnel Manager

Production Superintendent for Flight Line Aircraft Operations

Avionics Manager / Supervisor / Team Lead & Safety Manager

Maintenance Operations Manager

Logistics Control Manager

Attended highest level of Leadership and Management Training within Service

Awarded 5 Medals for exemplary conduct and 5 Medals for Meritorious Service during career

Innovation ideas saved the USAF over $25 Million tangible dollars, cumulative, during career

Decorated War Veteran (Desert Storm and Provide Comfort) and USAF Retired with Honorable Service

EDUCATION:

Reviewed and Completed Microsoft Enterprise Suite Training for Business Uses in 2015

Completed Internal / External Portal Management courses in 2014

Completed IBM ReqPro RM use training in 2013

Completed Rally Agile RM tool use training in 2013

Completed iRise RV tool use training to include storyboards; process flows and simulations in 2013 / 2015

Very familiar with AT&T core IT group systems to include PRISM, PMATT, Process Center, One AT&T CR tool, MOTS + others

Completed PowerPlay Cube Developer and Report Writer from Cognos Corporation (CY 2006)

Awarded Community College of the Air Force (CCAF) AA for Aviation System Technology

Qualified for an AA CCAF for Personnel Training / Instructor

Qualified for an AA CCAF for Technical Writing

Have over 130 collective college hours towards an undergraduate degree

Attended and graduated from many (including the USAF highest level) Leadership and Management Training courses (Professional, as well as, many spiritual curriculum’s courses since 1996)

Seeks continual education tracks, formal and informal, to remain relevant and / or positioned to adapt quickly to new technologies / ways of working in the fast paced I.T. World

Professional and Personal References available upon request

Contact this candidate