JOSEPH H. PINDER

**** ******* ******* ****, *******, North Carolina 27613 919-***-****

ac30jv@r.postjobfree.com www.linkedin.com/in/josephhpinder

Summary

A results-driven and forward-thinking senior sales director specializing in telecommunications. Displays a proven track record of accomplishment in regional sales leadership, business development, coaching, customer retention, channel management, compensation development, marketing, and consultative selling. Leverages a strong financial and business acumen to achieve forecasted revenue growths. A dynamic leader with a demonstrated track record of building and leading successful teams to achieve revenue goals.

Enterprise Channel Management Strategic Market Planning Negotiations

Region Team Leadership Strategy and Procedure Deployment

Performance Management Competitive Analysis

P&L Management

Experience

WINDSTREAM COMMUNICATIONS Raleigh, North Carolina

Regional Sales Director 2016-2017

Oversaw $11,500,000 TCV annually and team of six sales executives, one solution engineer, and one customer service rep. Maintained successful sales team covering eastern North Carolina and exceeding company sales goals and customer Retention. Managed channel relationship for eastern North Carolina with direct sales team. Accountable for sales revenue performance, forecasting, activity measurement, and customer revenue retention. Key factors to success included Executive level presentations, outcome based solutions, sales coaching, recruitment, accurate reporting and forecasting, deal creativity, and resolving customer conflicts.

2017 Trend #1 sales team in company.

Targeted 60% Growth in Sales Revenue YOY.

Appointed Regional SME CRM/Salesforce.com.

Developed Vertical Marketing Plan to Gain Traction in Underproducing segments.

LEVEL 3 COMMUNICATIONS (Acquired TW Telecom 2014) Raleigh, North Carolina

Vice President/Regional Sales Manager 2011–2016

Oversaw $26,000,000 TCV annually and team of up to ten sales executives, one solution engineer, and one customer service rep. Facilitated overall profitability of market and all channels, including indirect channel, wholesale and direct. Held full P&L responsibility for Eastern North Carolina. Led relationship between sales and engineering, driving market expansion of existing footprint in core market as well as budgeting and requesting funding for entrance into new markets. Attended weekly executive calls to report status to executive committee.

Achieved 10% YOY Revenue Growth four consecutive years.

Earned 40% growth in channel sales revenue.

Achieved top 5% in Net Promoter Score for field offices.

Assisted in Development of New Compensation Plan targeted to increase sales and sales participation.

SPRINT/NEXTEL Raleigh, North Carolina

Area Sales Manager /Regional Operations Manager 2003-2011

Led direct and indirect account executives in Raleigh/Eastern, North Carolina market. Drove teams to achieve new revenue and meet sales goals by exceeding all activity targets. Established key relationships in city and county government to help drive growth. Managed forecasts, training, and recruitment.

Managed Indirect/Partner Channel for the Southeast Territory

Awarded Top Indirect Sales Production 2004

Led Dedicated Government/Public Sector Team 2009 - 2011

Additional Experience

AT&T, Raleigh, North Carolina, Sales Manager, 2001-2003. Led successful sales team covering eastern North Carolina and exceeding company sales goals in sales and customer Retention. Managed channel relationship for Eastern North Carolina.

SEARS, Raleigh, North Carolina, Store Manager – Area Logistics Manager, 1998-2001. Managed Retail Liquidation Stores assisting company recapture potential lost inventory revenue due to shipping damage. Also, Rebuilt Local logistics channel in Raleigh to maximize customer service while reducing Delivery damage.

Education

WINTROP UNIVERSITY, Rock Hill, South Carolina

BS, Business Management and Administration, 1988

Certification/ Professional Skills

Miller Heiman Certification, 2017

Expert Level Excel/Power Point /CRM Management

Affiliation

Society for Information Management – RTP Chapter

North Carolina Technology Association

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