Customer Service Manager

Performance-driven administrative professional with experience in facilitating support services and office management. Strong organizational, customer service and communication skills with the ability to independently plan and work under pressure.

Skills

Natural Leader

Fast Learner

Professional Demeanor

Motivated Team Player

Highly Dependable

Excellent Time Management

Customer Oriented

Proficient in MS Word, PowerPoint

Education

Florida International University (2015-2019) – Miami, FL

Studying Criminal Justice on the Prelaw track

Completed Spanish and participated in Psychology studies

Bellport High School (2011-2015) – Bellport, NY

Completed classes such as A.P Statistics and A.P Biology, coursework in fashion and art

Participated in the French Club and Future Business Leaders of America Club

Work Experience

Receptionist/General Assistant (April 2016 – May 2017)

Turtle Associates LLC - Northport, NY

Greeted clients, answered calls and performed administrative duties

Managed incoming client information in a timely, efficient manner

Assisted in general office duties (filing documents, copying and handling paperwork, etc.)

Bartender (August 2017 – December 2017)

Karnival Belize Bar & Lounge - Richmond Hill, NY

Monitored individual consumption and alerted management to situations of concern

Prepared a wide variety of cocktails according to recipes and special requests

Provided attentive yet unobtrusive service

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