Business/Finance Analyst

SHANE DOCKERY

***** ******** ***** ******, *****, 78729 512-***-**** **************@*****.***

CAREER OBJECTIVE

A self-motivated recent graduate who is seeking employment for the purpose of becoming an integral part of a business/company in order to better myself and the men and women that I will be working with. I want to grow as a leader, and am searching for a firm that can cultivate these skills of mine, while allowing me to reach my goals. HONORS

● Four-Year Collegiate Team Captain

● Received an A+ on Student Managed Investment Fund Project

● Titled Most Reliable Customer Service Rep. by Management at Verdure Fitness

● Collegiate All-American

● Member of National Society of Leadership and Success

● Undergraduate Dean list

WORK EXPERIENCE

Verdure Fitness, Amarillo, TX

Customer Service Representative, Jan 2017 – October 2017

● Provide quality customer service to maintain a positive relationship

● Scheduling for Personal Training sessions

● Provide financial advice to solve customer billing issues

● Lead customer service team to get the best out of our employees

● Completed Sales of Merchandise

Travis Medical Sales Corp.

Rental Equipment Tech. May 2014-December 2016

● Worked within a team to maintain warehouse and inventory.

● Aided in planning and executing drop-offs.

● Worked with Data Entry for Insurance Purposes.

Accenture

Policy Enforcement Agent December 2017- Current

● Analyze Content within a team to apply laws and policies such as age restrictions, or delete content etc.

● Must use analytical skills to apply specific policies to specific content types

● Must meet weekly quotas on content attended to.

EDUCATION

West Texas A&M University, Canyon, TX

BBA Finance, Dec 2016

● GPA: 3.4

● Dean's List

West Texas A&M University, Canyon, TX

MBA Emphasis in Management Candidate, Expected graduation, December 2018 Richland College, Dallas, TX

Associates of Business Administration, May 2015

● GPA: 3.65

● Member of Phi Theta Kappa

ADDITIONAL SKILLS

● Intangible leadership skills

● High character with a drive to succeed

● Experience working within teams

● The ability to get the best out of people

● A passion to succeed among working with others

● Self-Motivated

● Problem Solver

● Confident

● Winner

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