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Technical Support Electrical

Location:
Toronto, Ontario, Canada
Posted:
January 13, 2018

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Subramaniam (Sathya) SathiabalanCET

****-*** ******* ******, ***********, ON. M1B5P1

Tel: 416-***-**** Email: ac300p@r.postjobfree.com

PROFILE SUMMARY

Electrical and Electronic engineering tech with over 10 years of experience in the Electrical and Electronics Engineering Industry within Manufacturing, Nuclear, Emission Control, Automotive Diagnosis, Avionics and IT environments, Certified Engineering Tech with OACETT; Experienced in customer support with strong capability of resolving customer issues over the phone. Provided technical support for marketing and sales

TECHNICAL SKILLS (Please see at the end too)

Electrical and Electronics: Testing, Component level Troubleshooting, Digital and Analog Design, RF,

Telecommunication, Soldering, Surface mount technology (SMT), Through hole, Supervisory control and data acquisition(SCADA systems), Programmable logic controller (PLC), Electric motors, Instrumentation, Calibration, Commercial Grade Dedication (CGD), Electro Hydraulic Governor (EHG), Tests and maintenance procedures for instruments used for measuring and controlling flow, level, pressure, temperature, chemical composition and other variables in manufacturing and processing, CAD software, Programming Assembler language, Provided technical support to marketing and sales, Electronic process instrumentation; Primary control element and sensors maintenance and application; Gas analyzers

Mechanical: Knowledge of mechanical, Hydraulics, Pneumatics and Electromechanical

Quality Assurance Auditor(QA): Conducted quality audits, Good manufacturing practice (GMP), Standard operating procedures (SOP), Institute for Printed Circuits (IPC), Canadian Standards Association (CSA), Underwriters Laboratories of Canada(ULC), Electrical Power Research Institute standards (EPRI), Lean Manufacturing, 5S, Statistical Proses Control (SPC), 6Sigma, Maintained Electro static Discharge (ESD), WHMIS

Information Technology (IT): PC/Laptop/Server hardware installation, upgrade, troubleshoot and software configuration; Platforms: Windows 2000, XP, Vista, Windows 7, Server 2003, 2008, Exchange and Active Directory administration; General knowledge of computer languages such as Visual Basic, HTML; TCP/IP, IPX, DHCP, DNS, SMTP/POP3, NetBIOS, VOIP, VPN: IPsec/PPTP/SSL; Windows Server administration, Firewall configuration; MS Office, MS ACCES, SQL Server, Oracle Server 9i, Document Management, Crystal Reports, Ceridian Payroll; Nortel Products PBX, Call Pilot, BCM400, BCM 50, Phone Systems; ERP System (Visual Manufacturing ) implementation and support, Citrix Metaframe and EDI, RF ID Implementation

PROFESSIONAL EXPERIENCE

Electrical and Electronic Engineering Tech, Celestica Canada Inc., Mississauga, ON 2015–2017

Avionics instruments Testing, Troubleshooting and Repairing

ESS (Environment Stress Systems)

Electronic Support Technician II, Parsons Canada Inc., Markham, ON 2013–2015

Automotive Diagnosis in emission control, assembly, testing, trouble shooting, QA, proposed improvements

Customer support, resolve customer issues on phone and reduced onsite visits

Confirming calibration status and standard QA practices relating to instrumentation

Handled variety of Hardware, Electrical, Electronics and Network (IT) issues

Electrical Technologist, Amidyne/Versatile Measurement, Newmarket, ON 2011–2012

Carried out analysis; supervised the building and testing of prototypes; performed cost estimating and cost control

Completed CGD testing and writing reports; conducted calibration and evaluation of incoming electrical, electro-mechanical and electronic components and assemblies to ensure conformance with product specifications and tolerances

Collected and compiled operational and experimental data and assisted in the preparation of estimates, specifications and reports

Created and modified test procedures using Ontario Power Generation (OPG) CMP test procedures for about 20 different EHG modules

Coordinated projects of refurbishment, testing, QA, procurement, shipment meeting all deadlines

Conducted quality audits CSA, ULC, EPRI, GMP and SOP

Subramaniam (Sathya) Sathiabalan CET

Tel: 416-834-089 Email: ac300p@r.postjobfree.com

Quality Assurance Auditor / RF tech, Flextronics, New market, ON 2010–2011

Assembled, tested, troubleshoot to components level all BB mobile phones, Solar Panels

Involved in Quality Assurance Auditor(QA), Collected and compiled operational & experimental data and assisted in the preparation of estimates, specifications and the reports

Analyst, IBM Canada Inc., Markham, ON 2009–2010

Managed various customer support projects aimed at providing solutions to TD Bank Wealth, Corporate and Retail while working as part of a 150 member team

Supported clients onsite, via phone, email & remote desktop, diagnosed workstations, servers - hardware & software related issues

Server support included adding roles to the server, setting/changing group policies, attaching network printers, delegated user rights & permissions, refreshed servers & ran diagnostics to maintain performance

VPN setup for users, Installation & support of Virtual Servers using VMware, Citrix

Project Manager, TA Networks Inc., Mississauga, ON 2008–2009

Implemented and maintained Nortel Products BCM 400,BCM 50 phone systems on customer sites

Provided technical support, created new procedures to manage technicians’ utilization at the customer sites

Improved invoicing and cash flow procedures using Data base software.

IT Manager, Normerica Inc., Etobicoke, ON 2001–2008

Performed project management duties, including coordinating activities with external consultants during implementation and maintenance

Initiated business intelligent tools, technical support and administration

Supported hardware and software technical issues; oversaw purchasing, cost estimating and cost control duties

Service Manager, SPX Canada Inc., Markham, ON 1997–2001

Managed daily operation of the Service Department; served as a Business Analyst functioning between customers and company

Performed maintenance for Electronic process instrumentations; Primary control elements, sensors and application; Gas analyzers

Maintained and resolved problems in software and hardware for Emission control equipment and other automotive diagnosis equipment

Coordinated and managed field technicians and their schedules to avoid unnecessary gaps in service to customers

Built strong, confident relationships with customers by dealing with them directly for design and implementation of the products

Electrical and Electronic Engineering Tech, Electralert Limited, Uxbridge, ON

Assisted in the design, developed and tested power equipment and systems involved in SCADA System

Tested& trouble shot to component level, Involved in prototype, estimating, costing and purchasing

Conducted Quality audits towards SOP, GMP and required Electrical and Electronic standards

Forman / Supervisor, Asbestos Cement Industries LTD, Ceylon, Colombo

Supervised maintenance in manufacturing of corrugated sheets of 2 plants

Involved in troubleshooting Electrical, Electronics, Electromechanical, Hydraulics, Pneumatics

PROFESSIONAL ASSOCIATIONS

Ontario Association of Certified Engineering Technician and Technologists (OACETT) Principal in Electrical and Electronics (CET)

Subramaniam (Sathya) Sathiabalan CET

Tel: 416-834-089 Email: ac300p@r.postjobfree.com

EDUCATION

Industrial PLC / Robotics Control Specialist Centennial College In Progress (p/t)

Project Management Certificate Centennial College In Progress (p/t)

OACETT Technologist Accredited Ryerson University

Electronic Engineering Technology Diploma Radio College of Canada

Electronic Engineering Technician Diploma George Brown College

Electrical & Electronic Engineering University of Moratuwa

Telecommunication Technician Certificate City and Guilds of London Institute

Knowledge/Skills/Competencies:

Engineering Foundation Competencies

Analyzing, diagnosing, correcting and eliminating failures on highly complex electrical, electronic, computerized and mechanical components.

Evaluating engineering drawings/specifications associated with the procurement

Preparing detailed design revisions in order to resolve design problems, mechanical systems

Reviewing and analyzing event recorder data from multiple systems

Preparing work procedures, coordinating tests, evaluating equipment performance, and researching the use of new equipment and materials

Responsible for treating Customers with respect and dignity and ensuring the needs

Good organization skills.

Ability to effectively communicate with a variety of internal and external customers.

Skills to evaluate, diagnose and troubleshoot problems (Electronic Convertor Units, PC’s, Harnesses, Test stand Hardware and Software, ESS, PLC (Programmable Logic control) (Allen Bradly, SIEMANS, OMRON)

Skills to evaluate materials, gather and analyze data and determine root cause of problems

Inspect and test DC and AC, low voltage power supply / conversion products, including battery chargers, rectifiers, DC converters, inverters and AC transfer switches up to 75 kW in capacity

Knowledge of testing software, processes and methodologies and failure analysis

Knowledge of IT platforms, database design and programming languages

Knowledge of some: UNIX, NT, database management system

Knowledge and understanding of the design process for systems and printed circuit boards.

Knowledge and understanding of systems and printed circuit board manufacturing processes and equipment.

Knowledge of industry and quality standards.

Knowledge of materials and components used in the construction of systems and printed circuit boards and subassemblies.

Skills in DOS Commands and PC Configurations

Skills in Interfaces, Software Drivers, Hard Drive and Software Configuration.

Knowledge and Skills of some Hard ware Communications : RS 232, 485, AFDX or ARINC 664 (Avionics Full-Duplex Switched Ethernet) (Aeronautical Radio, Incorporated)



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