Customer Service Representative

Anabel Briggs

**** **** **. *** *******, TX *****

Cell: 972-***-****

*************@***.***

Bilingual Customer Service Representative

Dear DeAnna Johnson,

I am writing to you regarding your company's Bilingual Customer Service Representative. I have been working as a Customer Service Professional with over a decade of experience in serving the public.

In my previous position for my duties included handling 90+ calls daily. Documented all calls information according to standard operating procedures, followed up with customers when necessary and ensuring that customer complaints and questions are dealt with in a professional and courteous manner.

My experience at Century Health Care has helped me improve my leadership skills and has allowed me to gain organizational skills, it has taught me the significance of clear communication and friendly service over the phone. I have resolved customer problems, gave sales pitch, and take accurate notes of conversations with patrons.

I have impeccable interpersonal and communication skills that allow me to assist customers with grace in a way that enhances understanding. I also possess excellent leadership skills. I always rise above expectations when taking on a position which has earned me several customer service awards. In addition those on my team often speak highly of my ability to be consistent and fair in my dealings with customers. I would love the chance to bring these skills to Manpower.

Taking care of people and helping them resolve conflict is something I'm good at and something I love to do. Now I'm looking for a bigger opportunity in a larger venue.

I am looking forward to discussing the positon and qualifications with you in more detail soon. I feel confident that I fulfill the requirements for the Customer Service position. I welcome you to contact me by telephone or email at your convenience to arrange an interview.

Sincerely,

Anabel Briggs

Contact this candidate