Customer service rep
Resume:
Najma Hall
*********@*****.***
Objective
Seeking an interesting position as an Office Manager/Supervisor in the Charlotte area.
Executive Summary
Well organized and efficient. Skilled at encouraging and motivating others.
Developing Rapport
Quick to learn and execute procedures method.
Accomplishments
Management and Communications
Professional Experience
Xerox Call Center Charlotte, NC
Kentucky Health Benefits/ Independence Blue Cross
November 2014- Current
Customer Service representative that assisted in enrolling and changing in health insurance plans.
Completing applications for qualifying applications.
Provider Representative that helps providers with member’s benefits, claims correction, status and adjustment request.
Skills to quote medical benefits according to procedure codes and the members plan.
Inform providers how claims processed and submitting claims for review and processing.
US Whitewater Center Charlotte, NC
Line Cook Seasonal May 2014- November 2014
Prep/prepared food
Cooked different types of food
Lead of own station
Distrusted food to customers
Previous Unemployment Charlotte, NC
Greater Mt. Sinai Baptist Church September 2011- May 2014
Volunteer
Administrator assistant
Unemployment Charlotte, NC
Unemployed September 2010-September 2011
Worked from home
Actively searched for employment
Kelly’s Services (Temporary Agency) Charlotte, NC
Wells Fargo June 2010 – September 2010
Quality Control and Data Entry.
Entered and coded important documents into Wells Fargo such as wills and testimonies, estates and bank documents.
Charlotte Garden Inn Suites Charlotte, NC
Assistant Manager/Supervisor December 2008- June 2010
Executed daily operations of the hotel property.
Trained and instructed front desk clerks and maintenance staff of job duties and company policies.
Scheduled maintained a productive work environment as well as making our guests feel as safe and comfortable as possible.
Careers USA (Temporary Agency) Charlotte, NC
Avis Car Rental July 2006-May 2007
Transported rental cars to and from other Avis properties and to car auctions.
Checked in and inspected rentals upon the customers return.
The J.S. Proctor Company Charlotte, NC
Property Manager /Office Manager June 2002-December 2008
Trained and instructed leasing agents and maintenance staff of their duties and company policies
Leased apartments, filed evictions, assisted with five of our rental properties, as needed scheduled employee’s work hours and determined salaries.
Walgreens Pharmacy Charlotte, NC
Pharmacy Technician February 2001-May 2002
Assisted pharmacist with filling prescriptions and cashiering
Refetences upon request
Contact this candidate