Program Manager State University

EMMANUEL C. IWUOHA

*** ******* ****, ***** ** *1085 443-***-**** ***********@*****.***

JOB EXPERIENCE

CHIEF OPERATING OFFICER ZIROCK LLC, BALTIMORE, MD (March 2013- Present)

In charge of creating all the business policies and procedures including Standard Operating Procedures (SOP’s).

Ensuring compliance with government regulations and other regulatory institutions.

Performing accounting analyses for budgets and comparison with actual expenditures.

Reviewing contracts and acquisition agreements for the company.

Evaluating organizational goals thus ensuring that measurable targets and standards are achieved.

Responsible for developing the business, mission and vision statements including the business goals and objectives.

Responsible for creating marketing strategies to obtain clients.

Producing the operating budget and monitoring operations to ensure adherence.

Reviewing and approving vendor purchase agreements.

Monitoring international currencies exchange rates and advising/educating clients on their attendant consequences.

HEAD OF ADMINISTRATION CHRIST AMBASSADORS ASSEMBLY, BALTIMORE, MD (October 2015 – Present)

Providing leadership and direction to the church organization.

Creating church policies and procedures and updating them accordingly.

Managing the church operations and administration.

Ensuring execution and implementation of the church’s financial budgets.

Coordinating departmental planning and financial forecasting.

Planning and coordinating community events and health workshops.

Identifying and linking membership with health, food and financial resources.

Developing and administering community relations activities such as food drives, health workshops and free car washes.

Leading and coordinating church member volunteer activities with various non-profit organizations.

Facilitating department meetings such as departmental planning, and Standard Operation Procedures (SOP’s) evaluation.

Directing and overseeing volunteer training and team building workshops.

In charge of creating annual financial budgets.

Responsible for developing and administering the mission, vision, goals and objectives.

Supervising volunteer and volunteer activities including creating and managing monthly volunteer schedules.

Supervising co-pastors, ministers and volunteers to ensure compliance with church mission and vision.

Counseling church congregation on marital, financial, educational, employment and career matters.

SOCIAL WORK INTERN A HELPING HAND LLC, BALTIMORE MD (August 2011 – May 2012)

Conducted and monitored clients’ assessment.

Conducted client’s intake and treatment and performed plan development.

Provided counseling to clients.

Provided assistance for clients to identify and acquire of relevant resources to be effectively utilized.

Performed research and made referrals to clients to obtain community resources.

Proactive for and developed plans to improve clients' social well-being.

Assisted clients’ with transportation and logistics management.

Provided advice to clients’ pertaining to treatment plan.

Maintained clients’ files concerning treatment plans and maintained the file management system.

Worked with clients to determine their need for mental health assistance.

Administered and monitored the social service programs.

Performed continuous follow up with clients on medication usage.

SOCIAL WORK INTERN CHANGE HEALTH SYSTEMS INC, BALTIMORE MD (August 2010 – May 2011)

Performed and monitored client’s intake process.

Facilitated and monitored group discussions during the sessions.

Conducted and supervised clients’ assessment.

Worked with individuals, families, and groups during therapeutic meetings.

Visited clients in their homes.

Planned, executed, and monitored group sessions.

Assisted with the planning of clients’ picnics and other external and group activities.

Assisted Psychiatric Doctors and other clinicians during clinical sessions with clients.

CORRCTIONAL OFFICER II MARYLAND DIVISION OF CORRECTIONS, BALTIMORE MD (January 2006 – February 2011)

Supervised subordinate staffs to ensure government functions were discharged appropriately.

Conducted and monitored inmate inspections in housing units, during work hours and recreational activities, to comply with the agency’s established policies, regulations, and procedures in order to prevent escape or violence.

Performed and maintained inmates’ information regarding identification, incidences of inmate disturbances, and maintained daily logs on inmate activities.

Performed inmate and vehicular inspections including shakedown of cells for valuables and contraband.

Performed continuous inspection pertaining to conditions of locks, window bars, grills, doors, and gates at various correctional facilities to ensure security and prevent inmate escape.

Guarded facility entrances, screened visitors, and conducted head counts to ensure that all inmates were accounted for.

Performed QA inspection of incoming mail for contrabands.

Transported inmates across various correctional facilities within Maryland.

IMMIGRATION PROGRAM ASSISTANT CANADIAN DEPUTY HIGH COMMISSION (March 2001 – March 2005)

Screened and processed non-immigrant visa applications for various clients

Responsible for (QAQC) Quality Control Quality assessment of visa applications using the global Canadian Embassy management software to detect fraud, dual applications, name falsifications, deported applicants and judicial delinquent applicants.

Investigated the authenticity of applications’ supporting documents and advised the Immigration Program Manager based on investigation results.

Performed verbal and written communication with applicants on missing information, documents, and improper documentation.

Assisted with cost recovery (visa application fee collection and account reconciliation).

Printed visas and placed visas on passports for inspection by the Immigration Program Manager

Performed telephone inquiries from visa applicants and the various stakeholders of the Immigration Department.

Handled electronic correspondences with regards to existing visa applications and general visa enquiries.

Managed the return of incomplete applications to visa applicants, providing a checklist of missing documents.

Managed and maintained the filing system for the Immigration Department.

Managed all postal correspondences and distribution within the Immigration Department.

Generated and complied visa application forms (visitors and work authorization).

ADMINISTRATIVE COORDINATOR FAITH TABERNACLE CENTER, BALTIMORE, MD (May 2008 – October 2015)

Formulated policies and procedures for operations.

Daily leadership and management of the organization.

Responsible for drafting organizational financial budgets including execution and implementation of church financial budgets.

Supervised church ministers and volunteers to ensure compliance with church mission and vision.

In charge of counselling on marital, financial, educational, employment and career matters.

Identified and linked membership with health, food and financial resources.

Developed and administered community relations activities such as health workshops and community outreach.

Conducted and lead volunteer partnerships with various community organizations.

EDUCATION

Master’s in Business Administration (MBA) Morgan State University, Baltimore MD (May 2017)

Master’s in Social Work (M.S.W. Morgan State University, Baltimore MD (May 2012)

B.Sc. Mass Communication Nnamdi Azikiwe University, Nigeria (March 2003)

ADDITIONAL ACADEMIC QUALIFICATIONS:

Extensive knowledge of Test plans, Test cases and Test Scripts from the Requirements Document

Working knowledge of Rational Unified Process (RUP); risk engineering, data modeling and mapping, and design using UML (Unified Modeling Language), and Visio

Experience in writing Use cases and Functional Requirement Document

Extensive knowledge in gathering Functional user requirements, creating Use Cases as per user requirements, developing and designing diagrams such as Activity, Class, and or Sequence diagrams, and creating Business Requirements Document (BRD).

In depth knowledge of conducting Joint Application Development (JAD) sessions for project definition involving analyzing requirements, creating prototypes, user interface, database schema and system design

HONORS AND PROFESSIONAL MEMBERSHIPS

Morgan State University MBA Honor Roll Scholarship (2015 – 2017)

Member Alpha Beta Gamma International Business Honor Society (2015)

Contact this candidate