Manager Management

Alice Tackett

*** ***-*** ***** *********, Ohio *3725 614-***-**** ***********@*****.***

Objective

** ***** ****** ****** ** a Hotel Revenue Manager, with the required experience and leadership skills, directed the development and execution of a hotel strategic planning marketing & sales initiatives, financial plans and analysis for operations excellence.

Skills & Abilities

Revenue Management with over 20 years’ progressive experience in strategic planning, improving operational efficiency, team building and project management for the hospitality industry. Able to quickly understand complex concepts, identify and solve problems, turn ideas into logical strategies and implement systems that optimize productivity and customer satisfaction, decrease vacancy rates and increase bottom line.

Highlights of Qualifications

Exceptional ability to identify and resolve problems in timely manner

Proven ability to build productive teams that deliver exceptional guest service

Unique ability to identify and implement cost saving measures, including inventory

20 plus years of track record of meeting all budget and revenue projections

Revenue Management, sales and marketing

Experience

REVENUE MANAGER FAIRFIELD INN & SUITES JUNE 2016-DECEMBER 2016

Generated the hotel budget for 2016-2017

Generate the weekly forecast for rooms and revenue of both the Transient and Group Market.

Lead the weekly group yields management meetings for the hotel.

Manage the rate and inventory control of all Internet accounts.

Monitor daily phone lost turn down & displacement of reservations as well as reservation activity.

Utilize Budget Tools for forecasting

Review STR reports for historical data and market trends as well as travel click reports

REVENUE MANAGER HOLIDAY INN EXPRESS JANUARY 2011 -JUNE 2016

Performed and handled all reservation procedures.

Consistently maintained or exceeded monthly forecasted room budge thus maximizing hotel revenue.

Strategically implemented minimum/maximum length of stay restrictions thus achieving improved efficiencies and enhancing profits.

Directed rate and inventory strategies at hotel. Employed demand-pricing principles to drive rate and occupancy, resulting in increased revenues.

Increased overall room revenues by 22% over 2 years through effective pricing and yield management

REVENUE MANAGER COUNTRY INN & SUITES AUGUST 2003- JANUARY 2011

Increased market share by 11% because of operational restructuring initiatives.

Increased occupancy from 40% to 88% through redirecting marketing effort.

Conducted competitive and market analysis to develop optimal pricing and inventory levels across multiple electronic distribution channels.

Responsible for reviewing and analyzing reports such as Market Vision, STR, Travel Click, and other measurement tools to maximize revenue. Responsible forecasting.

Effectively evaluated market trends by utilizing market and property specific reports, both future and historical.

Planned and directed build out of pricing and rate structure for new Opera PMS installation at the hotel

DIRECTOR OF REVENUE MANAGEMENT COMFORT INN JANUARY 2001-AUGUST 2003

P & L management achieved profitability through revenue growth and cost control. Exceeded company year over year goals.

Conducted payroll and human resources

Yield management/Revenue management that lead to increasing ADR by an overall 8%.

DIRECTOR OF REVENUE MANAGEMENT COMFORT SUITES JANUARY 2001-AUGUST 2003

Consistently achieved 3% to 3.3% forecast to actual revenue accuracy while in position.

Worked closely with Director of Sales, Sales Managers, General Manager and Front Office team to achieve maximum total hotel revenue.

Collaborated with line level to executive level employee in the development of reservations operations

Transformed transient revenue performance through channel optimization, reversing a 3-year decline in revenues

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