Customer Service Manager

Crystal Birk

**** ****** *, ********, **, *****

Email: ******@*****.***

917-***-****

Objective: To obtain a management or sales position in with an upwardly

Mobile and focused organization that shares my drive, talents

In addition, commitment for excellence.

Education: University at Phoenix, In Phoenix AZ

Associates of Arts with a Concentration in Health Administration/Health Wellness Administration Foundations. Graduated September, 2016

Bachelor of Science in Health Administration& Wellness, expected graduation date 07/2018

Member of the National Society of Collegiate Scholars (NSCS)

Experience:

Dermer Pharmacy & Surgical, 2064 Flatbush Avenue, Brooklyn, NY

Intake Specialist: May 2016 to Present

Intake patients for surgical equipment and billing claims via insurance utilizing

QS1 system.

Deas Financial Services, 67 Wall Street, New York, NY

Office Manager: January 2005 to April 2008

Managed a 14-person staff for a Real Estate Investment firm.

Supervised all files for major accounts, customer service issues.

Supervised all issues for major accounts and banking relationships.

Cingular Wireless, 655 Third Avenue, New York, NY

Assistant Manager: August 2000 to December 2004

Managed all day-to-day issues concerning Sales and Customer Service.

Liaison between the corporate office and other local stores.

.

Four Seasons Hotel, 57 East 57th Street, New York, NY

Receptionist: August 1998 to May 2000

Greeted and checked in all hotel residents

Problem solved all day-to-day issues for scheduling, room services,

Checkouts, local city events, staff members and the corporate office.

Gucci, 725 Fifth Avenue, New York, NY

Sales Associate: September 1996- May 1998

Specialized in the sale of women ready to wear apparel.

References: Available upon request

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