Customer Service Accounts Payable

Adrianna Beverett

*** ********** **., *********, ** 94513 925-***-**** ************@*****.***

Qualification Summary

Administrative support professional experience working in a fast-paced environment demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical and committed to excellent customer service. Confident and poised in interaction at all levels. Detail-oriented, and resourceful in completing assigned tasks., Adaptable to working in different environments

Customer Service and Relations

Comprehensive knowledge of Microsoft

Word, Excel, Outlook, Power Point,

Knowledge of Quick Base and Master Builder

AP/AR; Invoicing, Billing, General

Accounting

Professional Telephone Etiquette

Electronic and Hard Copy Record Keeping

and Filing

Office Equipment Operation

Skills & Abilities

ADMINISTRATIVE SUPPORT

Provided administrative support for six districts to include; billing, invoicing, accounts payable, accounts receivable, and closing jobs

Maintained accurate, up to date confidential files. Audited personnel and DOT files for completeness and accuracy

Executed administrative and secretarial support functions in a variety of different environments. Coordinated and managed multiple priorities and projects.

Provided secretarial and reception services for a, high voltage electrical contractor, a busy tax, office, a high-volume salon and for a home business. Scheduled appointments, directed calls, and answered customer/client inquires.

Performed general accounting functions; bank deposits, accounts payable and receivable. Ordered supplies/product and maintained inventory.

CUSTOMER SERVICE

Scheduled in coming customers/client’s appointments. Demonstrated the ability to maintain composure and worked efficiently, and provided excellent customer service in a fast pace, demanding environment

Organized open houses. Created incentives to bring back past clients. Open and closed salon. Set up State Licensing Exam testing for students.

Performed client consultations; managed customer relations and helped clients resolve issues. Recruited and did cold calling for new clients

MANAGEMENT AND SUPERVISION

Oversaw all front desk operations. Supervised employees and trained new hires on front desk and customer service principles and procedures.

Managed all aspects of a home business hiring, training, accounting and recording keeping. Education

LOS MEDANOS COMMNITY COLLEGE – 2000

Experience

AP/HR/ADMINISTRATIVE PROFESSIONAL: HOT LINE CONSTRUCTION INC., BRENTWOOD CA ADMINISTIVE PROFESSIONAL: OFFICE TEAM, WALNUT CREEK, CA. SELF EMPLOYED; NANNY AND ESTHETIC SERVICES, BRENTWOOD CA. FRONT DESK MANAGER/CUTOMER SERVICE SPECIALIST: MILAN INSTITUE OF COSMETOLOGY, CONCORD, CA. SPA TECHNICIAN, DIAMOND HILLS SPA, OAKLEY CA.

OWNER, DISCO BABIES DAYCARE; DISCOVERY BAY CA.

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