IT Portfolio/Program/Project Management with delivery focus

MURALI THYAGARAJAN

*** ******* ****** ***** ****, NJ 07675 201-***-**** ******.***********@*****.***

LinkedIn: www.linkedin.com/in/muralithyagarajan

IT Portfolio/Program/Project Manager with a strong delivery focus

GROWTH CATALYST ENTERPRISE STRATEGIST TURNAROUND SPECIALIST THOUGHT LEADER

Global IT Strategist who transforms organizations through change and challenge to profitable growth

Grew a niche consulting company from two million per year revenue to 12 million per year as the chief technology officer. Created the infrastructure, systems from the ground up for the Compliance and Risk teams building it strategically while responding to tactical needs resulting in savings of ten to fifteen million dollars. Built up a PMO organization for a product company from the ground up and ensured that all implementation teams follow standard processes and tools and enabled metrics based measurement on progress and health.

HIGHLIGHTS

Growth catalyst Grew up from the ranks to become a CTO at a niche consulting company Indus that had 10 people working at the time of my entry and about 2 million dollars in annual revenue. Improved it to 65 people and 12 million dollars annual revenue within six years, often leading the team to success by mitigating technical and political hurdles quickly and decisively.

Enterprise Strategist Built the Compliance and Risk infrastructure and systems at S&P after they became an NRSRO and ensured that everything was aligned to the enterprise roadmap and best practices.

Turnaround Specialist At FAST the customer had just given a chance for FAST to make amends for the previous performance issues and other system issues. Working strategically and tactically with both the product development team and the customer ensured the successful completion of 2 critical deployments. This allowed FAST to negotiate future contracts with the customer where the customer would be migrating all of their existing products to the FAST platform. At Indus ensured improved revenues, retention of workforce, and repeat business from customers.

Thought Leader At Provenir the implementation teams were following several different processes and various degrees of success. Created a unified process and enforced the use of same set of tools starting with Jira for all the teams and unified the reporting and success and performance measurement as well.

Deep business & technology acumen With an extensive IT knowledge and expertise and in concert working with the executive team to identify, evaluate, select, and execute the right strategies and initiatives to achieve value-building goals. Successfully managed the development and deployment of several applications, some of the applications are still in use. The total number of applications would number more than 50 and the production deployments would number more than 200. Selected tools that defined the future profitability for the niche consulting company like Sybase, MS SQL Server, Oracle RDBMS, Forte, WebLogic, Neuron Data Elements, and PowerBuilder. Also made several tool selections at S&P for Compliance and Risk implementations, for example: TeamConnect, CA Email Surveillance tool etc… In addition, well versed with Finance, Insurance, and Loan Origination business terms and processes among other business domains. Selected Jira at both Provenir and FAST for Agile development.

CORE COMPETANCIES

Strategic Planning & Execution • Consolidation, Transformation & Culture Change • Strategic Alignment

Cutting-Edge IT Solutions • PMO Development & Management • Multimillion-Dollar IT Projects

Iterative/Agile Development • Market Expansion • Contract Negotiations • IT Roadmap Development

EXECUTIVE EXPERIENCE

FAST Technology, Iselin, NJ (October 2016 August 2017)

Client Engagement Manager

Program Management Strategic effort Life & Annuity products

Implemented Life Insurance and Annuities using the FAST software on customer infrastructure. Completed the implementation of Indexed Universal Life product (14 transactions, 2 deployments) and in the process of completing a feasibility study on an Annuity SPIA/SPDA for National Life Group. Worked with product team to make improvements on the Distribution Management features as part of the project work.

Provenir, Inc. Parsippany, NJ (October 2014 September 2016)

Project Director

PMO Development Multimillion-Dollar Projects Global Projects

Directed PMO teams to develop high-quality multimillion-dollar programs that solve business problems and provide tangible results for enterprise-level financial systems and a decision engine platform used by Global and Fortune 500 companies such as US Bank, Banco Popular and TIAA. Built PMO office from the ground up, adding transparency to IT and financial operations while adapting program strategy to financial and organizational goals. Program Manager over all IT projects manage workloads, define deliverables, hire and mentor resources, conduct performance reviews, and ensure compliance with established PMO processes. Directed a staff of 18 in Project Management, Business Analysts, and Development roles.

Directed Global multimillion-dollar projects up to $5-million comprising of more than half of the company’s professional services revenue stream.

Spearheaded the development of the first-ever Program Management Office (PMO); defined project management processes, including those related to requirements management, change control, and user acceptance testing.

Hand-picked to lead multimillion-dollar high-risk, troubled projects identified key improvement areas by restructuring teams, identifying skill gaps, improving processes, and reengineering the schedule and budget.

Standard & Poor’s, New York, NY (October 2007 August 2014)

Director of Program Management

Compliance & Reporting Cutting-Edge Technology Multimillion-Dollar Cost Savings

Trusted Program Management Director responsible for leading the management of a program portfolio of projects for the Risk and Compliance teams for a 150+ year old American Financial Services company. Instrumental in building programs and systems to support Risk and Compliance initiatives from the ground up in accordance with new government regulations that adhere to regulatory and audit responses.

PROGRAM/PROJECT MANAGEMENT

Pioneered the development of the first-ever compliance, regulatory, and risk infrastructure and systems in adherence to new government regulations.

Improved business capability and risk management through the development and implementation of a master reference data platform program designed to manage uniform access control across the enterprise based on roles & responsibilities.

Led an enterprise-wide email surveillance program to monitor email messages against compliance to policies by performing keyword searches.

Quick, decisive, and highly strategic in identifying, evaluating, selecting, and executing the right options to drive program success through cost controls, business strategy, and project transformation.

LEADERSHIP & COST SAVINGS

Captured more than $5-million in cost savings over five years through the implementation of compliance, regulatory, and risk infrastructure and systems; initiated a program called RADAR, the Regulatory Administration Detection and Review risk program.

Enabled visibility and maximized compliance and reporting capability through the development of a compliance portal for a gift and entertainment reporting system and the development of a criteria library for centralized document storage with robust search capability.

Developed program for collecting, collating, and providing statistics on schools throughout the nation cutting-edge development provided processing of 2.5 TB of data through the website while providing valuable statistics to Gates Foundation on schools and educational institutions funded by them.

Gained stakeholder and funding approval for massive compliance project facilitated program presentations to Senior Executive team, including the CEO.

Moody’s Investor Service, New York, NY (May 2005 October 2007)

Applications Manager (SSE)

Global Leader Software Roadmap Strategy Project Management

Directed all services, resources, and architectural design for major scalable enterprise documents and management systems and enterprise ratings systems, including several structured finance new product lines namely. Credit Estimates, Derivatives, ABCP(Asset Backed Commercial Paper), and MSPG(Municipal Structured Products Group). High-profile leader who drove accelerated growth of the company’s core services and provided cutting-edge architectural solutions with 6 direct reports and 12 offshore resources. These two (2) enterprise systems were used globally by Moody’s analysts.

Indus Consultancy Services; Paramus, NJ (June 1991 April 2005)

Chief Technology Officer (CTO)/Director of Application Development

Multimillion-Dollar Growth P&L Business Development

Developed company from the ground up with revenue up to $12-million and 65 direct reports. Developed and led all RFP presentations to gain new business including a $3.5 million project with Worker’s Compensation and multimillion-dollar projects with Fortune 500 companies such as Ernst & Young and Charles Schwab. Some of the notable projects and customers below:

Responsible for managing all application development projects.

Responsible for all RFP processing/responses, budget, estimates, and the entire technology team.

Turn-key fixed price projects completed for State, and City Government agencies on time and on budget.

Teachers Certification System (TCIS) for Office of Licensure and Certification NJ Department of Education ($2.2M)

Revenue Analysis and Audit System (RAAS) for NY Triborough Bridge and Tunnel Authority (TBTA) ($1.6M)

COURTS for Workers’ Compensation Court, NJ Department of Labor, Division of Workers’ Compensation ($3.5M)

All Claims Database lookup System for Insurance Fraud Detection for OIFP NJ

Breast and Cervical Cancer data collection and reporting systems – NY, AL, PA, ME

Clinical System (FACTS) to track HIV infected children for NYSDOH, Aids Institute, NY

Child and Adult Care Food Program (CACFP) System for Kansas State Board of Education

Turn-key fixed price projects completed for private sector companies on time and on budget.

Securities Trading Compliance for Charles Schwab (POC)

On-Line Learning and Assessment Systems for BMW of North America, NJ

On-Line Learning and Assessment Systems for Siemens, NJ

Capital Markets Front Office Prototype for Deutsche Bank

Performance Tuning & Code Evaluation for GHI NY

Performance Tuning & Code Evaluation for Pearson, NJ

Time & Expenses Tracking System (TRAX) for Ernst & Young LLP – The system was used by 25000 users word-wide

Special Promotions Package for CMC Memphis, TN (Promotion for FEDEX)

EDUCATION

Bachelor of Science in Computer Science Regional Engineering College (NIT); Tiruchirappalli, India

COURSES

Executive Data Science (5 courses) – Coursera (Johns Hopkins) (2016)

Big Data (6 Courses) – Coursera (UCSD, CA) (2016)

LOMA 281 - Meeting Customer Needs with Insurance and Annuities (2017)

LOMA 291 – Improving the bottom line: Insurance company operations (2017)

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