JAMES R. MARTIN
480-***-**** - ************@*****.*** - Plano, TX
Management professional with proven success in supply chain management, vendor relations, marketing and sales throughout extensive career in technology sector. Exhibits expertise and accomplishments in negotiating win-win programs, process development, continuous improvement and succession planning. Excels in building successful relationships at all levels of internal and vendor partner organizations. Possess over six years of experience working with the Materials Management module of SAP, including implementation and version upgrades. Known for commitment to job, leadership skills and integrity.
PROFESSIONAL EXPERIENCE
CompuCom Systems, Inc, Plano, TX 2009-2017
$2 Billion provider of technology hardware and services to Fortune 500 businesses
Director, Procurement and Relationship Management (2016-2017)
Direct the operations of Product Procurement Department, responsible for all procurement, inventory management and supplier relationship management functions. Lead Relationship Management team for major system and peripheral manufacturers – HP, Lenovo, Apple, Microsoft, Lexmark, Targus and more
Negotiated cost and rebate improvements with distributor of major system line which resulted in savings of $200,000 per month
Developed process for providing best-cost for new SMB/consumer-oriented retail division
Facilitate multi-million-dollar marketing fund budget for sales growth, product and services awareness campaigns
Manage all aspects of partner relationships, including contract negotiation, executive engagement and all other interaction between the organizations
Director, Relationship Management (2014-2016)
Manage overall partner relationships with Dell - $70 million annual sales – and Microsoft - emerging commercial computer line and software certification
Act as primary point of contact between CompuCom sales and marketing organizations and partners’ internal organizations
Plan and execute marketing plans with $1 million+ budget – to grow sales, raise awareness of partnership and encourage engagement of sales organizations
Improved process for tracking/managing sales pipeline and opportunity registration to give executive-level visibility to new and recurring business
Execute successful annual renewal of Microsoft partnership despite limited support resources and loss of Licensing Services Partner status
Director, Supply Chain Management (2009-2014)
Led Company initiative to lower inventory levels to reduce carrying costs and improve working capital position. Focus on inventory management resulted in an 84% reduction in on hand inventory from Q3 2009 to Q3 2012, with no negative impact on customers
Achieved Company goal of fulfilling 70% of customer orders through distribution through 2011, without affecting customer costs or Company profitability
Initiated process improvements – systemic and associate performance-based – to increase efficiency and productivity of department, which led to a 22% reduction in headcount in three years
Implemented new department structure to clearly define roles and responsibilities and provide a clear career path for associates
JAMES R MARTIN page 2
Insight Enterprises, Tempe, AZ 2002-2008
Reseller of computer products and services
Director, Product Management (2005-2008)
Manage overall partner relationships with focus on aligning partners with Insight's go-to-market programs
Achieved budget goals for partner marketing investment – over $10 million annually - through creative program development and partner management
Devised and implemented new marketing activities which increased both partner investment and partner satisfaction
Purchasing Manager (2002-2005)
Direct all procurement and inventory management activities for team of Senior Buyers and Buyers
Managed team dedicated to Hewlett Packard ($600 million annual purchases) – increased company profitability through lower product costs and obsolete inventory
Developed and implemented process for more accurately processing software licensing orders, reducing error rates from over 60% to less than 10% in six months
Prepared direct reports for promotion through mentoring and assigning specific responsibilities. Four direct reports were promoted to management positions during tenure
Extensive experience with SAP 4.6 environment, Materials Management module
2004 President’s Club winner
Comark, Inc., Bloomingdale, IL 1993-2002
Computer products reseller acquired by Insight in April 2002
Purchasing Manager (1997-2002)
Direct team of Senior Buyers and Buyers in all areas of partner relationship. Project leader for cross-functional group that developed and implemented streamlined drop ship order invoicing process, improving cash flow.
Product Manager (1993-1997)
Manage partner relationships, including all procurement and marketing activities, for a variety of manufacturers. Negotiate OEM agreements with component manufacturers for products used in the production of house-brand computers to maximize product quality and profitability.
EDUCATION
Bachelor of Science Degree, Marketing, University of Illinois, Chicago