Melissa Osmond

Barrie, ON L*M *A*

ac2z1m@r.postjobfree.com

To Gain an entry level position with room for growth and improvement

WORK EXPERIENCE

Customer Service Representative

LCBO - Barrie, ON - December 2015 to Present

Responsibilities

Stocking shelves, working cash

Dishwasher

La Dolce Vita - Huntsville, ON - August 2015 to September 2015 Responsibilities

Wash Dishes

Racialized Students' Commissioner

Laurentian Students' Union - Barrie, ON - May 2014 to May 2015 Responsibilities

Take any complaints and comments that International and Racialized students may have to the Board of Directors

Accomplishments

Working towards getting tuition fees lowered for International students Skills Used

Promoting awarness

Cashier

Tim Hortons - Barrie, ON - June 2010 to September 2010 Responsibilities

> Served Customers

> Handled Cash

> Kept Store Clean

Cashier

Metro - North Bay, ON - May 2009 to September 2009 Responsibilities

> Serviced Customers

> Handled Cash

> Bagged Groceries

> Kept Area Clean

Legal Assistant (Placement)

Pinckard - Huntsville, ON - April 2009 to April 2009 Responsibilities

> Answered Phones

> Closed Files

> Typing

> Faxing

> Filing

> Mail Pick up & Delivery

Cashier (Part-time)

The Beer Store - Huntsville, ON - May 2008 to September 2008 Responsibilities

> Served Customers

> Handled Cash

> Put Product Away

> Kept Store Clean

Baker./Cashier

Tim Hortons - North Bay, ON - November 2005 to February 2008 Responsibilities

> Baked Any Products Necessary

> Washed Dishes

> Put Product Away

> Kept Baking Area Clean

Cook/Dishwasher

The Holiday Inn - Huntsville, ON - April 2004 to April 2005 Responsibilities

> Washed Dishes

> Worked Cold Kitchen

> Prep Work

> Made Dressings for Salads

> Cleaned Kitchen

EDUCATION

Bachelor of Arts

Laurentian University - Barrie, ON

January 2011 to January 2016

Diploma in Law Clerk

Canadore College - North Bay, ON

September 2007 to 2009

SKILLS

Microsoft Office (10+ years), Power lift Equipment certified (Less than 1 year) CERTIFICATIONS/LICENSES

Power lift equipment

Certified to use the Raymond and Big Joe machines

GROUPS

Laurentian Students' Union Board of Directors

September 2013 to May 2014

Racialized Students' Commissioner

Sociology Association

September 2013 to May 2015

President

Psychology Association

September 2013 to May 2015

Vice President of Events

President of the Political Science Association

September 2015 to May 2016

ADDITIONAL INFORMATION

Relevant Skills

Computer and Office

• Knowledge of PC Law, and Teraview

• Proficient with MS Office, Adobe Reader, and E - mail Applications

• Keyboard 60wpm with accuracy

Communication Skills

• Demonstrated friendly and courteous telephone

etiquette in answering customer service inquiries

• Completed two college communications courses

• Polished speaking skills by giving presentations Interpersonal Skills

• Demonstrated ability to work independently with

minimal to no supervision

• Supervised a team of employees

• Assisted manager in preparing schedules

• Placed large orders of invent

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