Engineering Manager
Resume:
Objective
To obtain a quality assurance position or customer success position that will enable me to use my strong problem solving skills and ability to work in a dynamic group environment.
Experience
Quality Assurance Consultant at Tribal Planet January 2016-Present
nWriting test cases as per the PRD, Testing all new releases, regression testing
nDeveloping and preforming all the usability testing, User interface, Black box testing
nTracking, reporting and updating the bugs through JIRA and Asana
nWorking with development on the Software development life cycle of Citizen Science, Citizen Earth, Citizen Rewards and Tribal CMS.
nApps that I have tested Citizens Science, Citizen Earth, Citizens Rewards and Tribal Planet CMS
Bookkeeper, Seacoast Solutions for Business October 2016-January 2017
nDevelops system to account for financial transactions by establishing a chart of accounts in Quickbooks
nBalances subsidiary accounts by reconciling entries.
nMaintains subsidiary accounts by verifying, allocating, and posting transactions.
Treasurer, Board of Directors of The Exeter Day School August 2013-June 2016
nAttend monthly board meetings and assist with the business decisions of the non -profit school.
nCreate and implement the annual school budget while working with the bookkeeper and director
nReport monthly financial status, from Quickbooks, to board and vote on any actions if need be.
nInput and create customer data in Quickbooks
nLiaison with banks, accountant and bookkeeper for the school.
Fairpoint Communications
Field Engineer September 2008-March 2012
nManage large geographic turf within Southern NH for all Engineering needs. Area of coverage was southern New Hampshire.
nCreate and design Engineering specification from planning package and managed job through construction complete and accounting completion.
nOrder all material, created all work items and managed budget for all Engineering specifications for the central offices within turf.
Verizon Communications
COEI Support Staff Specialist – Project Manager January 2004 – June 2008
nCentral Office Support Staff for all new technology throughout Verizon footprint.
nLiaison for Central Office Equipment Installation (COEI) with Logistics Departments and Engineering Departments.
nUser Acceptance Testing for all new software and applications
nManaged six first level managers for COEI support staff, which included coaching, delegating work, creating mid year appraisals.
Verizon Communications
ISO 9000 Management Representative and Support Staff April 2002-January 2004
nEstablished COEI’s ISO 9000 processes with National ISO Management Team by creating all processes and training for ISO 9000 certification.
nCreated all ISO 9000 Standard Operations Procedures and implemented new ISO processes for entire COEI department.
nCreated training package and trained entire COEI department from President to technician on new ISO 9000 processes.
nPerformed internal ISO 9000 audits on COEI department’s procedures.
Bell Atlantic Communications
Central Office Equipment Installation Manager July 1999-March 2002
nSupervised and motivated Equipment Installation (EI) union technician to install and complete equipment jobs on time and under budget.
n Coordinated the installation, modification, repair and removal of Central Office equipment.
nResolved all installation roadblocks such as material management, accounting problems, coordinated interdepartmental turn-ups and engineering issues.
nCreated and communicated EI technician’s appraisals and provided coaching.
Nynex
Outside Plant Engineer July 1996-July 1999
nCreated Engineering specifications, by analyzing information and efficiently used Nynex’s resources to build new communication networks from the central office to the customer location.
nManaged engineering projects from initial conception stage to construction complete stage utilizing my organizational and design skills.
Education
University of Vermont May 1996
Burlington Vermont
Mechanical Engineering
Bachelor of Science
Contact this candidate